Hello all,
I’m running Nextcloud 32.0.9.2 on an raspberrypi 4b with files on an attached USB drive. I use it primarely for sharing files between different windows 11 computers and with my android phone. Lately, I discovered that my main computer was raising errors when sharing files. Underlying reason was that a home automation server on the same raspberry went havoc and filled the complete filesystem.
However, after cleaning up the file system (I now have 76GB free on the 128GB main file system), the desktop client still refused to properly sync the files. So I stopped it and updated it to the version 33.0.3, which did not help. As one of the help/forum articles proposed to delete the synchronization and re-establish it, which I did.
After entering the URL to my nextcloud server, the client complained about my self-signed certificate, but offered to accept it anyhow - similarely to what I once got in the browser. But then I got stuck in several different ways (side note: I can login via the browser, so in the browser everything works):
- Either, the client says “Secure connection to xxx failed” with 3 options: different URL, try HTTP, configure clientside certificate.
- different URL does not work: as my server is also available from the internet via selfhost.eu, I tried https://.selfhost.eu, which does also not work (it does in the browser), I tried https://.fritz.box in the LAN, which does not work (it does in the browser), I tried https:///, which does not work (it does in the browser). All 3 ways are configured as trusted_domains in config/config.php
- HTTP does not work, as I enforced HTTPS already since 2016 - at least that’s where I could find my first certificate.
- clientside certificate is interesting: I created a .p12 file with openssl, which for example is accepted by Android and by Windows (I imported it both as private certificate and as trusted certificate), but the dektop client dows just re-displays the “3 options dialog” after entering the password without any error message.
- I checked several logfiles, neither the nextcloud.log file (whether checked directly or via the browser UI), nor the apache2 log files nor the system logfiles log any message when I try to connect via the windows client.
- Sometimes (very, very rare), I got the message to connect the client to the user account, with two buttons: copy link and open browser. However, none of them works
So basically, I’m stuck. The Android App 33.1.0 just works flawlessly, the browser works, but my main work horse, the PC does not work.
Below are some systeminfo. I hope, someone has a good idea here, as I already spent 3 days on googling and trying.
Operating system: Linux 5.10.103-v8+ #1529 SMP PREEMPT Tue Mar 8 12:26:46 GMT 2022 aarch64
Webserver: Apache/2.4.65 (Raspbian) (apache2handler)
Database: mysql 11.8.3
PHP version: 8.2.30
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, apache2handler, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, smbclient, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, redis, libsmbclient, Zend OPcache
Nextcloud version: 32.0.9 - 32.0.9.2
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
<details>
<summary>Signing status</summary>
\[\]
</details>
<details>
<summary>List of activated apps</summary>
```
Enabled:
- activity: 5.0.0
- admin_audit: 1.22.0
- bruteforcesettings: 5.0.0
- calendar: 6.2.3
- circles: 32.0.0
- comments: 1.22.0
- contacts: 8.3.9
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- federation: 1.22.0
- files_antivirus: 6.2.0
- files_downloadlimit: 5.0.0
- files_pdfviewer: 5.0.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0
- forms: 5.2.7
- geoblocker: 0.5.20
- limit_login_to_ip: 4.3.0
- logreader: 5.0.0
- nextcloud_announcements: 4.0.0
- notes: 5.0.0
- notifications: 5.0.0
- password_policy: 4.0.0
- photos: 5.0.0
- privacy: 4.0.0
- recommendations: 5.0.0
- related_resources: 3.0.0
- serverinfo: 4.0.0
- sharebymail: 1.22.0
- support: 4.0.0
- survey_client: 4.0.0
- systemtags: 1.22.0
- text: 6.0.2
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
Disabled:
- announcementcenter: 7.3.0
- app_api: 32.0.0
- appointments: 2.6.2
- auto_mail_accounts: 0.1.7
- backup: 1.4.0
- browser_warning: 1.0.0
- camerarawpreviews: 0.8.8
- carnet: 0.25.12
- defaultlinkopen: 1.2.0
- encryption
- files_external
- maps: 1.6.0
- spreed: 22.0.8
- suspicious_login
- tasks: 0.17.1
- twofactor_nextcloud_notification
- user_ldap
- whiteboard: 1.5.4
- workflow_pdf_converter: 3.0.0
```
</details>
<details>
<summary>Configuration (config/config.php)</summary>
```
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***removed***.selfhost.eu",
"***removed***.fritz.box",
"***removed***",
"localhost"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/***removed***.selfhost.eu",
"dbtype": "mysql",
"version": "32.0.9.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"log_type": "file",
"logtimezone": "Europe\/Berlin",
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"loglevel": 2,
"log_authfailip": true,
"theme": "",
"twofactor_enforced": "false",
"twofactor_enforced_groups": [
"admin"
],
"twofactor_enforced_excluded_groups": [],
"has_rebuilt_cache": true,
"updater.release.channel": "stable",
"default_phone_region": "DE",
"maintenance_window_start": 1,
"app_install_overwrite": [
"backup"
],
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": true,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
}
```
</details>
Cron Configuration:
Mode: cron
Last: 2026-05-04T12:55:02+00:00 (55 seconds ago)
External storages: files_external is disabled
Encryption: no
User-backends:
* OC\\User\\Database
Subscription:
* No valid subscription key set
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:150.0) Gecko/20100101 Firefox/150.0
[some information skipped]
## Phpinfo
<details>
<summary>apache2handler</summary>
```
{
"Apache Version": "Apache/2.4.65 (Raspbian)",
"Apache API Version": "20120211",
"Server Administrator": "[no address given]",
"Hostname:Port": "***removed***.selfhost.eu:0",
"User/Group": "www-data(33)/33",
"Max Requests": "Per Child: 0 - Keep Alive: on - Max Per Connection: 100",
"Timeouts": "Connection: 300 - Keep-Alive: 5",
"Virtual Server": "Yes",
"Server Root": "/etc/apache2",
"Loaded Modules": "core mod_so mod_watchdog http_core mod_log_config mod_logio mod_version mod_unixd mod_access_compat mod_alias mod_auth_basic mod_authn_core mod_authn_file mod_authz_core mod_authz_host mod_authz_user mod_autoindex mod_deflate mod_dir mod_env mod_filter mod_headers mod_mime prefork mod_negotiation mod_php mod_reqtimeout mod_rewrite mod_setenvif mod_socache_shmcb mod_ssl mod_status",
"engine": {
"local": "On",
"master": "On"
},
"last_modified": {
"local": "Off",
"master": "Off"
},
"xbithack": {
"local": "Off",
"master": "Off"
}
}
```
</details>
<details>
<summary>Apache Environment</summary>
```
{
"HTTP_AUTHORIZATION": "no value",
"HOME": "/var/www/nextcloud",
"HTTP_HOME": "/var/www/nextcloud",
"modHeadersAvailable": "true",
"htaccessWorking": "true",
"ap_trust_cgilike_cl": "no value",
"HTTPS": "on",
"SSL_TLS_SNI": "***removed***",
"HTTP_HOST": "***removed***",
"HTTP_USER_AGENT": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:150.0) Gecko/20100101 Firefox/150.0",
"HTTP_ACCEPT": "*/*",
"HTTP_ACCEPT_LANGUAGE": "de,en-US;q=0.9,en;q=0.8",
"HTTP_ACCEPT_ENCODING": "gzip, deflate, br, zstd",
"HTTP_X_REQUESTED_WITH": "XMLHttpRequest, XMLHttpRequest",
"HTTP_REQUESTTOKEN": "lET+YuF5UnzrS72kB6RSNPtGTlk0x9NgIO5r8VVvRvg=:5jOqVoI0YT+qJtbBbvInbI0OeSFdqIQ6E9Y5x2AGPtM=",
"HTTP_OCS_APIREQUEST": "true",
"HTTP_ORIGIN": "https://***removed***",
"HTTP_SEC_GPC": "1",
"HTTP_CONNECTION": "keep-alive",
"HTTP_COOKIE": "ocsj6spdamdn=v889k6crolmieks75jpe771s8k; oc_sessionPassphrase=qns%2BOfq77I%2FAMbAr8uCuHqODOHewiyM6C34gv1%2Fk1pgCCPDoOIBQwcf71y4PSdMU%2FQOMVXr9aE134lr7icBlQUCtJqfNlQZbyooGJxq7xm%2FKE4fQx82Psw%2Fs0ddbEljv; __Host-nc_sameSiteCookielax=true; __Host-nc_sameSiteCookiestrict=true; nc_username=admin; nc_token=IU%2B67Viv5E9E9JhA9sfuLBZA%2FSVaynoY; nc_session_id=v889k6crolmieks75jpe771s8k",
"HTTP_SEC_FETCH_DEST": "empty",
"HTTP_SEC_FETCH_MODE": "cors",
"HTTP_SEC_FETCH_SITE": "same-origin",
"HTTP_PRIORITY": "u=0",
"CONTENT_LENGTH": "0",
"PATH": "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin",
"SERVER_SIGNATURE": "<address>Apache/2.4.65 (Raspbian) Server at ***removed*** Port 443</address>",
"SERVER_SOFTWARE": "Apache/2.4.65 (Raspbian)",
"SERVER_NAME": "***removed***",
"SERVER_ADDR": "2003:ed:e73c:e000:95e6:972a:6ab0:93db",
"SERVER_PORT": "443",
"REMOTE_ADDR": "2003:ed:e73c:e000:81ae:cb75:a198:a44c",
"DOCUMENT_ROOT": "/var/www/nextcloud",
"REQUEST_SCHEME": "https",
"CONTEXT_PREFIX": "no value",
"CONTEXT_DOCUMENT_ROOT": "/var/www/nextcloud",
"SERVER_ADMIN": "[no address given]",
"SCRIPT_FILENAME": "/var/www/nextcloud/index.php",
"REMOTE_PORT": "64568",
"GATEWAY_INTERFACE": "CGI/1.1",
"SERVER_PROTOCOL": "HTTP/1.1",
"REQUEST_METHOD": "POST",
"QUERY_STRING": "forceLanguage=en",
"REQUEST_URI": "/index.php/apps/support/generateSystemReport?forceLanguage=en",
"SCRIPT_NAME": "/index.php",
"PATH_INFO": "/apps/support/generateSystemReport",
"PATH_TRANSLATED": "/var/www/nextcloud/apps/support/generateSystemReport"
}
```
</details>
<details>
<summary>HTTP Headers Information</summary>
```
{
"HTTP Request": "POST /index.php/apps/support/generateSystemReport?forceLanguage=en HTTP/1.1",
"Host": "***removed***",
"User-Agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:150.0) Gecko/20100101 Firefox/150.0",
"Accept": "*/*",
"Accept-Language": "de,en-US;q=0.9,en;q=0.8",
"Accept-Encoding": "gzip, deflate, br, zstd",
"X-Requested-With": "XMLHttpRequest, XMLHttpRequest",
"requesttoken": "lET+YuF5UnzrS72kB6RSNPtGTlk0x9NgIO5r8VVvRvg=:5jOqVoI0YT+qJtbBbvInbI0OeSFdqIQ6E9Y5x2AGPtM=",
"OCS-APIREQUEST": "true",
"Origin": "https://***removed***",
"Sec-GPC": "1",
"Connection": "keep-alive",
"Cookie": "ocsj6spdamdn=v889k6crolmieks75jpe771s8k; oc_sessionPassphrase=qns%2BOfq77I%2FAMbAr8uCuHqODOHewiyM6C34gv1%2Fk1pgCCPDoOIBQwcf71y4PSdMU%2FQOMVXr9aE134lr7icBlQUCtJqfNlQZbyooGJxq7xm%2FKE4fQx82Psw%2Fs0ddbEljv; __Host-nc_sameSiteCookielax=true; __Host-nc_sameSiteCookiestrict=true; nc_username=admin; nc_token=IU%2B67Viv5E9E9JhA9sfuLBZA%2FSVaynoY; nc_session_id=v889k6crolmieks75jpe771s8k",
"Sec-Fetch-Dest": "empty",
"Sec-Fetch-Mode": "cors",
"Sec-Fetch-Site": "same-origin",
"Priority": "u=0",
"Content-Length": "0",
"Content-Security-Policy": "default-src 'self'; script-src 'self' 'nonce-T02Um/2pkX/DoSfG4YuWs3SeDXO7RSNzhiU60qdOXZQ='; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src *; object-src 'none'; base-uri 'self';"
}
```
</details>
