Windows 10 Explorer Freezes When Client Starts

📱 Desktop & mobile clients 💻 Desktop
1

Windows Explorer has been freezing every time I start my PC (busy cursor when I put my mouse over the taskbar). Through process of elimination and some testing I found that it freezes when the nextcloud client is started. Restarting windows explorer gets things going again, but it’s becoming tedious to do that every time I start my computer.

I’m running the current client (2.2.4 build 2) on Windows 10 (64bit). I’ve tried reinstalling the nextcloud client, running “sfc /scannow”, tried every combination settings I can think of, etc… and it locks up every time.

Any thoughts?

2

Do you have the same problem when you start the client manually? If yes, start with the logging feature enabled: https://doc.owncloud.org/desktop/2.2/troubleshooting.html#obtaining-the-client-log-file

3

Yes, explorer freezes when I start the client manually. If I restart explorer, stop the client, and start the client again, explorer will freeze every time. I’ll take a look at the logs when I get home tonight.

4

You could also check if you have the same problem with the owncloud client in order to find out if the problem is related to theming.

5

I switched from owncloud to nextcloud about a month ago. I had been running owncloud for a while with no issues.

6

I may have solved it…

I read somewhere that Dropbox can cause similar issues to what I was seeing, so I uninstalled it. The taskbar was still freezing when starting the nextcloud client, so I did further searching until I came across the following command to run in powershell.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register”$($_.InstallLocation)\AppXManifest.xml”}

After rebooting, nextcloud was started and my taskbar stayed responsive. I reinstalled Dropbox just to see what would happen, and things are still running smoothly. Time will tell…

Now I need to figure out why the little green/blue sync icons on all of my folders disappeared.

Edit: Due to the limited amount of folder overlays that windows allows, Dropbox was eating up all of the slots. Goodbye Dropbox, hello nextcloud sync icons overlays.