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Nextcloud version (eg, 20.0.5): 20.0.9
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): Apache
PHP version (eg, 7.4): PHP 7.4
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): N
I rent a (small) VPS at Hetzner and have been using Nexcloud along with an Email server on it for around 3 years.
Steps to replicate it:
- Run my daily backup, including a tar of the /etc/www/nextcloud folder → takes less than 5 minutes
- Start the update (e.g. from 24.0.9 to 24.0.10):
cd /var/www/nextcloud/updater && sudo -u www-data php updater.phar
- Third step “Create backup” takes several hours (at the moment already 5 hours)
- Step 6 “Extracting” usually also takes a long time
If there is no network issue, the update is successful, however I don’t understand why it takes so much time! 7 hours today…
Is this a normal behavior? Is there a way to speed up the process, for example by skipping the backup step? I’m always backing up the nextcloud folder and make a database dump before updating.