Since a few days my nextcloud server went in error (after more then 1 month of fine running).
The server itself is still up, and it’s possible for me (and anyone else) to login, but beyond login the page keeps empty (http error 500). Even the registration part of new users still works, till they officialy login the first time.
Due to the fact I can’t get beyond the login page, I can’t get into the admin panel either.
Also after reboot (a few times) and after updating all packages, the state keeps the same.
After login it goed to ‘/index.php/apps/files/’ which page appears empty.
The android app is also no longer usable since this popped up.
After some check’s, I noticed the MySQL server is stopped. And when trying to start it up, it returns a startup failure.
In the details it says: 'Failed to start LSB: Start and stop the mysql database server daemon.'
This is due to the fact it can’t find something called ‘/usr/bin/mysqld_safe’
Only sort of reason I could think of is an update of 3 days before nextcloud went offline.
MariaDB upgraded (automatically). Since that was the last log action before it went down. But however it is weird it still was working for so long after the upgrade.
But now I’m stuck.
There are around 15 users with shared and non-shared folder and now I’m afraid I can’t fix this and/or can’t back-up it anymore.
Nextcloud version: 12.0.5
Operating system and version: Ubuntu 16.04 LTS
Apache or nginx version: Apache 2.4.18
PHP version: 7.0.25
New or updated: New install
The issue you are facing:
Is this the first time you’ve seen this error?: Y
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
I Can't acces this location (anymore)
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
None, the file is empty
I really hope someone can help me with this, since all this stuff is new to me and I’m really desperate at this point.
Thank you in advance for all your help!