Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. ![]()
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 31.0.8.1 (but also tried in 31.0.6)
- Operating system and version (e.g., Ubuntu 24.04):
- Debian 12 “bookworm”
- Web server and version (e.g, Apache 2.4.25):
- Apache/2.4.62 (Debian)
- Reverse proxy and version _(e.g. nginx 1.27.2)
- none involved
- PHP version (e.g, 8.3):
- PHP 8.3.21
- Is this the first time you’ve seen this error? (Yes / No):
- yes
- When did this problem seem to first start?
- noticed today but reproducible with an old backup from weeks ago
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- bare metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- no
Summary of the issue you are facing:
Unable to un-check groups while creating a new user account
Steps to replicate it (hint: details matter!):
- Log in as admin (group admin or global admin)
- go to Accounts, New account
- fill in appropriate data (account name, mail adress)
- add some groups to the user via “Member of the following groups” (we have about 8 different groups)
- try to remove a group by clicking on the “x” symbol near the group name
Although: Creating the account with the “wrong” group memberships works and I can edit/remove them later
The behaviour is unrelated to browser type or version
Log entries
No related entries
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.8.1",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "DE",
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"loglevel": 0,
"log_rotate_size": "1048576",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "sendmail",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"memcache.local": "\\OC\\Memcache\\Redis",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"dbindex": 0,
"timeout": 0
},
"maintenance": false,
"theme": "",
"maintenance_window_start": 1,
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"customclient_desktop": ""
}
}
Apps
Enabled:
- activity: 4.0.0
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadactivity: 1.18.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0