Hello Team,
I’ve been trying to connect the mail app to our locally hosted mail server. I use a webclient and I can use Thuderbird to connect to our ClearOS mail server with no issues. But if I use the same settings in Nextcloud mail the settings save correctly but upon saving I can’t connect. Nextcloud Mail app always says I have an SMTP error?
I’ve checked ports and my Nextcloud can get to both port 143 and 25.
I’ve confirmed that the same settings work find on my Thunderbird.
Where can I find the settings I enter on my Nextcloud Server (what file and location) from the Mail App settings page? I don’t think the settings I’m entering are being saved and used when I open Mail.
I’ve looked in the Nextcloud logs and I can see the following errors:
[mail] Fatal: Updating account failed: Error connecting to SMTP server.
AND
{“reqId”:“XGm5Fnhr7PYPrOnnz4g46wAAAAM”,“level”:3,“time”:“2019-02-17T19:42:24+00:00”,“remoteAddr”:“192.168.1.1”,“user”:“27F9C913-0BE4-497E-BE67-992F307B8378”,“app”:“mail”,“method”:“GET”,“url”:"/nextcloud/index.php/apps/mail/api/accounts/3/folders",“message”:{“Exception”:“Horde_Imap_Client_Exception_ServerResponse”,“Message”:“IMAP error reported by server.”,“Code”:0,“Trace”:[{“file”:"/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php",“line”:4309,“function”:"_getLine",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[{“data”:{“modseqs”:[],“modseqs_nouid”:[]},“fetch”:{“class”:“Horde_Imap_Client_Fetch_Results”},“class”:“Horde_Imap_Client_Interaction_Pipeline”}]},{“file”:"/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php",“line”:4237,“function”:"_sendCmdChunk",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[{“data”:{“modseqs”:[],“modseqs_nouid”:[]},“fetch”:{“class”:“Horde_Imap_Client_Fetch_Results”},“class”:“Horde_Imap_Client_Interaction_Pipeline”},[{“debug”:[],“literalplus”:true,“literal8”:false,“on_error”:null,“on_success”:null,“pipeline”:{“data”:{“modseqs”:[],“modseqs_nouid”:[]},“fetch”:{“class”:“Horde_Imap_Client_Fetch_Results”},“class”:“Horde_Imap_Client_Interaction_Pipeline”},“response”:{“tag”:“86”,“responseCode”:null,“status”:3,“token”:{“class”:“Horde_Imap_Client_Tokenize”},“class”:“Horde_Imap_Client_Interaction_Server_Tagged”},“tag”:“86”,“class”:“Horde_Imap_Client_Interaction_Command”}]]},{“file”:"/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php",“line”:1751,“function”:"_sendCmd",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[{“data”:{“modseqs”:[],“modseqs_nouid”:[]},“fetch”:{“class”:“Horde_Imap_Client_Fetch_Results”},“class”:“Horde_Imap_Client_Interaction_Pipeline”}]},{“file”:"/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php",“line”:1728,“function”:"_status",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[[{“class”:“Horde_Imap_Client_Mailbox”}],8205]},{“file”:"/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php",“line”:4033,“function”:“status”,“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:[[“Public folders/Swas Labs Folders/Vendors & Suppliers /Petronor Haricana “],8205]},{“file”:”/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php”,“line”:3585,“function”:"_syncStatus",“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:[“Public folders/Swas Labs Folders/Vendors & Suppliers /Petronor Haricana “]},{“file”:”/usr/share/nextcloud/apps/mail/lib/IMAP/FolderMapper.php”,“line”:69,“function”:“getSyncToken”,“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:[“Public folders/Swas Labs Folders/Vendors & Suppliers /Petronor Haricana “]},{“file”:”/usr/share/nextcloud/apps/mail/lib/Service/MailManager.php”,“line”:87,“function”:“getFolders”,“class”:“OCA\Mail\IMAP\FolderMapper”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“cacheFields”:{“1”:“HICstruct”,“8”:“HIChdrs”,“9”:“HICenv”,“10”:“HICflags”,“11”:“HICdate”,“12”:“HICsize”},“changed”:true,“statuscache”:true,“class”:“Horde_Imap_Client_Socket”}]},{“file”:"/usr/share/nextcloud/apps/mail/lib/Controller/FoldersController.php",“line”:74,“function”:“getFolders”,“class”:“OCA\Mail\Service\MailManager”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”}]},{“file”:"/usr/share/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:166,“function”:“index”,“class”:“OCA\Mail\Controller\FoldersController”,“type”:"->",“args”:[3]},{“file”:"/usr/share/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:99,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\FoldersController”},“index”]},{“file”:"/usr/share/nextcloud/lib/private/AppFramework/App.php",“line”:118,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\FoldersController”},“index”]},{“file”:"/usr/share/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php",“line”:47,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::",“args”:[“OCA\Mail\Controller\FoldersController”,“index”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“accountId”:“3”,"_route":“mail.folders.index”}]},{“function”:"__invoke",“class”:“OC\AppFramework\Routing\RouteActionHandler”,“type”:"->",“args”:[{“accountId”:“3”,"_route":“mail.folders.index”}]},{“file”:"/usr/share/nextcloud/lib/private/Route/Router.php",“line”:297,“function”:“call_user_func”,“args”:[{“class”:“OC\AppFramework\Routing\RouteActionHandler”},{“accountId”:“3”,"_route":“mail.folders.index”}]},{“file”:"/usr/share/nextcloud/lib/base.php",“line”:987,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->",“args”:["/apps/mail/api/accounts/3/folders"]},{“file”:"/usr/share/nextcloud/index.php",“line”:42,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/usr/share/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php",“Line”:4597,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36”,“version”:“15.0.4.0”,“id”:“5c69bb35b8d60”}