Operating system and version:
Ubuntu 18.04.2 LTS
Apache or nginx version:
The issue you are facing:
When I download many files from my nextcloud server, the download stops after a seemingly random amount of seconds (between 1 and ~100 seconds).
I don’t have issues downloading a single large file with for example 32GB. I also have no problems uploading any amount of files to my nextcloud server via a webbrowser or the windows client. The issue is solely isolated on downloading multiple files at once.
Is this the first time you’ve seen this error? :
Yes, but I didn’t test it before. I mainly synced TO my server - not FROM it.
Steps to replicate it:
- open the url of your nextcloud server
- log in
- Click on the three dots next to a folder with multiple files in it (for example > 100 files)
- Hit the download button
-Via Windows Client:
- Upload a folder with a lot of files in it ( > 100) from another client.
- Wait for your client to find the new folder and let it start syncing
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
The output of your Apache/nginx/system log in
Hey Guys, the error logs are kinda empty. Neither syslog nor apache/error.log has anything meaningful in it. I monitored the redis-server during a sync but I couldn’t find anything wrong with it. I can post a monitor-log of redis too if wanted. Apart from that no real Errors are shown to me… Only the windows client shows a timeout Error and restarts syncing, which then works for a few seconds, and then stops again for 2-3 minutes, and starts again… the client can successfully finish the sync eventually. it just takes forever
I hope you can help me! Any help is appreciated!