In the past, when a “comment” was registered for a file or folder, a balloon icon was displayed to the left of the share icon on file list. I recently noticed that when I left a comment, the balloon did not appear. However, some files and folders have a balloon icon. A balloon icon is displayed or not displayed. What is the difference?
This may have been a misunderstanding on my part. That balloon icon seems to appear only when there’re “unread comments”.
I remembered that when I left a comment in my file, I still got the balloon icon. In other words, I may have assumed that the balloon icon was displayed even though it was a “read comment”.
Regardless of whether it’s unread or not, what is the best way to make the user aware of a comment’s presence without having to open the details panel if it exists?