When I try to upgrade my nextcloud to latest version I am getting this error:
Starting code integrity check...
RedisException: Connection lost
Nextcloud version (eg, 20.0.5): 21.0.3
Operating system and version (eg, Ubuntu 20.04): 20.04
Apache or nginx version (eg, Apache 2.4.25): Apache2.4
PHP version (eg, 7.4): 7.4
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
- sudo -u www-data ./occ upgrade
The output of your Nextcloud log in Admin > Logging:
{"reqId":"xcKKnzipv9pnXARnJxQi","level":3,"time":"2021-08-16T06:07:14+00:00","remoteAddr":"","user":"--","app":"core","method":"","ur l":"--","message":{"Exception":"RedisException","Message":"Connection lost","Code":0,"Trace":[{"file":"/var/www/html/nextcloud/lib/pr ivate/Memcache/Redis.php","line":55,"function":"get","class":"Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Integr ityCheck/Checker.php","line":441,"function":"get","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/pri vate/IntegrityCheck/Checker.php","line":459,"function":"getResults","class":"OC\\IntegrityCheck\\Checker","type":"->"},{"file":"/var/ www/html/nextcloud/lib/private/IntegrityCheck/Checker.php","line":531,"function":"storeResults","class":"OC\\IntegrityCheck\\Checker" ,"type":"->"},{"file":"/var/www/html/nextcloud/lib/private/IntegrityCheck/Checker.php","line":606,"function":"verifyAppSignature","cl ass":"OC\\IntegrityCheck\\Checker","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Updater.php","line":288,"function":"runI nstanceVerification","class":"OC\\IntegrityCheck\\Checker","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Updater.php","li ne":132,"function":"doUpgrade","class":"OC\\Updater","type":"->"},{"file":"/var/www/html/nextcloud/core/Command/Upgrade.php","line":2 55,"function":"upgrade","class":"OC\\Updater","type":"->"},{"file":"/var/www/html/nextcloud/apps/bookmarks/vendor/symfony/console/Com mand/Command.php","line":255,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->"},{"file":"/var/www/html/nextcloud/ apps/bookmarks/vendor/symfony/console/Application.php","line":1009,"function":"run","class":"Symfony\\Component\\Console\\Command\\Co mmand","type":"->"},{"file":"/var/www/html/nextcloud/apps/bookmarks/vendor/symfony/console/Application.php","line":273,"function":"do RunCommand","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/var/www/html/nextcloud/apps/bookmarks/vendor/sy mfony/console/Application.php","line":149,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file": "/var/www/html/nextcloud/lib/private/Console/Application.php","line":215,"function":"run","class":"Symfony\\Component\\Console\\Appli cation","type":"->"},{"file":"/var/www/html/nextcloud/console.php","line":100,"function":"run","class":"OC\\Console\\Application","ty pe":"->"},{"file":"/var/www/html/nextcloud/occ","line":11,"args":["/var/www/html/nextcloud/console.php"],"function":"require_once"}], "File":"/var/www/html/nextcloud/lib/private/Memcache/Redis.php","Line":55,"CustomMessage":"--"},"userAgent":"--","version":"21.0.3.1" }
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocr2fw9pzn5a',
'passwordsalt' => '24QdCbKXo/MTqBnT2WZwK/G620EIM/',
'secret' => 'HnyaVGitcBtN9i8dBneWxRaXTZo//Wjw3CNSLLG0dU8iRIqG',
'filelocking.enabled' => 'true',
'memcache.disributed' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '192.168.1.10',
'port' => 6379,
'timeout' => 0.0,
'password' => 'secret',
'dbindex' => 0,
),
'trusted_domains' =>
array (
0 => '192.168.1.10',
1 => 'example.com'
),
'datadirectory' => '/media/storage/data',
'dbtype' => 'mysql',
'version' => '21.0.3.1',
'overwriteprotocol' => 'https',
'overwritehost' => 'example.com',
'overwrite.cli.url' => 'https://example.com/nextcloud',
'dbname' => 'nextcloud',
'dbhost' => '192.168.1.10',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud',
'dbpassword' => 'secret',
'installed' => true,
'htaccess.RewriteBase' => '/nextcloud',
'session_lifetime' => 86400,
'session_keepalive' => true,
'has_rebuilt_cache' => true,
'maintenance' => true,
'theme' => '',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'loglevel' => 1,
'updater.release.channel' => 'stable',
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'kontact',
'mail_domain' => 'example.com',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.example.com',
'mail_smtpport' => '25',
'mail_smtpname' => 'kontact@example.com',
'mail_smtppassword' => 'secret',
);
The output of your Apache/nginx/system log in /var/log/____:
[Sun Aug 15 22:41:04.014223 2021] [php7:warn] [pid 11135] [client 192.168.1.19:56175] PHP Warning: require_once(/var/www/html/nextcloud/config/config.php): failed to open stream: Permission denied in /var/www/html/nextcloud/updater/index.php on line 177
[Sun Aug 15 22:41:04.014393 2021] [php7:error] [pid 11135] [client 192.168.1.19:56175] PHP Fatal error: require_once(): Failed opening required '/var/www/html/nextcloud/updater/../config/config.php' (include_path='.:/usr/share/php') in /var/www/html/nextcloud/updater/index.php on line 177```