# Weird web login issue also preventing app sync **URL:** \ **Category:** ℹ️ Support\ **Tags:** nc17\ **Created:** [November 18, 2019, 4:39pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417 "2019-11-18T16:39:41Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 18, 2019, 4:39pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/1 "2019-11-18T16:39:41Z")
Nextcloud version _(eg, 12.0.2)_: **17.0.1** Operating system and version _(eg, Ubuntu 17.04)_: **Ubuntu 18.04** Apache or nginx version _(eg, Apache 2.4.25)_: **Apache 2.4.29** PHP version _(eg, 7.1)_: **I seem to have 7.1, 7.2, and 7.3 for various modules.** The issue you are facing: **When attempting to log in to my nextcloud server the page doesnt seem to refresh and instead gets stuck in a ‘logging in’ state. I can manually refresh and find I am logged in at that point. Also when attempting to connect the nextcloud app, I am unable to ‘grant’ permissions because clicking the button results in nothing happening.** Is this the first time you’ve seen this error? _(Y/N)_: **Yes** **I can provide a test login to someone if they think it would be useful to help determine a fix.** The output of your Nextcloud log in **Admin \> Logging** : **There appear to be no errors other than random css issues which dont correspond to my login attempts based on timestamp. EX:** ```auto [PHP] Error: unlink(/var/www/nextcloud/data/appdata_ocvrss7fv3cn/css/core/f317-dec2-css-variables.css): No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#228 POST /nextcloud/index.php/apps/theming/ajax/updateStylesheet from 192.168.1.150 by Adubs at 2019-11-18T15:42:04+0000 ``` **I believe these errors are unrelated and are simply a theming issue.** > **config and logs** > > **I can only access these logs from a web VNC interface which doesnt allow me to copy paste. I will update if needed when I get home, or use snips if they are required here** > > The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!): > > ```auto > PASTE HERE > > ``` > > The output of your Apache/nginx/system log in `/var/log/ ____ `: > > ```auto > PASTE HERE > > ``` Some more information about my setup that may be relevant: **I am running reverse proxy via nginx.** ---
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 18, 2019, 10:29pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/2 "2019-11-18T22:29:46Z")
Also, I tried clearing browser data and even using another browser thinking it was maybe an issue browser side but no change. ---
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 19, 2019, 2:13pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/3 "2019-11-19T14:13:15Z")
I stumbled upon something with my reverse proxy… If I set it to not force SSL the problem goes away. The downside is I cant get the page to load with https at that point. I think my problem lies in that interaction between the web servers. Anyone got any ideas? I dont really understand a lot about how this stuff works. I’m thinking maybe theres something in the config of nextcloud or apache I can set to use https? ---
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 20, 2019, 9:28pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/4 "2019-11-20T21:28:00Z")
Update, I added to my config.php ```auto 'trusted_proxies' => array ( 0 => 'nginxiphere' ), ``` and that seems to have solved my weird web login issue but now the desktop app doesnt even want to try and connect. ---
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 20, 2019, 9:35pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/5 "2019-11-20T21:35:05Z")
This is what I’m seeing on the desktop app ![image](https://help.nextcloud.com/uploads/default/original/3X/8/d/8d805d433c2c2b845a321846742eb948d5c253f9.png) its not exactly a useful error… perhaps someone could inform me of where to look for whats going wrong? ---
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 20, 2019, 9:54pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/6 "2019-11-20T21:54:20Z")
I figured out how to open the log window for the desktop client and saw that its requesting `https://nextcloud.mydomain.net/index.php/login/v2`which does indeed 404. So my question is, how do I make that redirect properly? I believe it should be `https://nextcloud.mydomain.net/nextcloud/index.php/login/v2` This was working somewhat correctly before but now its not. ---
**Author:** ![Adubs](https://help.nextcloud.com/user_avatar/help.nextcloud.com/adubs/32/19129_2.png) [@Adubs](https://help.nextcloud.com/u/Adubs)\ **Post date:** [November 20, 2019, 10:19pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/7 "2019-11-20T22:19:48Z")
Ignore my previous messages. I am in fact too slow to realize I was not adding the `/nextcloud/` to the end of my domain. Desktop app is working fine… Its me who is broken. ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 4, 2024, 12:20pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/8 "2024-12-04T12:20:17Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 11, 2024, 3:59pm UTC](https://help.nextcloud.com/t/weird-web-login-issue-also-preventing-app-sync/64417/9 "2024-12-11T15:59:34Z")