Webdav fatal error

ℹ️ Support
1

Hi there

I’ve got this error on the admin page. Can anyone help me please? Thanks :slight_smile:

Exception: {“Message”:“read error on connection”,“Exception”:“RedisException”,“Code”:0,“Trace”:"#0 /var/www/nextcloud/lib/private/Memcache/Redis.php(52): Redis->get(‘4844bd032411783…’)\n#1 /var/www/nextcloud/lib/autoloader.php(146): OC\Memcache\Redis->get(‘OC\\Files\\Storag…’)\n#2 [internal function]: OC\Autoloader->load(‘OC\\Files\\Storag…’)\n#3 [internal function]: spl_autoload_call(‘OC\\Files\\Storag…’)\n#4 /var/www/nextcloud/lib/private/Files/Mount/MountPoint.php(141): class_exists(’\\OC\\Files\\Stora…’)\n#5 /var/www/nextcloud/lib/private/Files/Mount/MountPoint.php(170): OC\Files\Mount\MountPoint->createStorage()\n#6 /var/www/nextcloud/lib/private/Files/View.php(1357): OC\Files\Mount\MountPoint->getStorage()\n#7 /var/www/nextcloud/lib/private/Files/Node/Root.php(181): OC\Files\View->getFileInfo(’/testuser’)\n#8 /var/www/nextcloud/lib/private/Files/Node/Root.php(343): OC\Files\Node\Root->get(’/testuser’)\n#9 /var/www/nextcloud/lib/private/Server.php(869): OC\Files\Node\Root->getUserFolder(‘testuser’)\n#10 /var/www/nextcloud/apps/dav/lib/Connector/Sabre/ServerFactory.php(134): OC\Server->getUserFolder()\n#11 [internal function]: OCA\DAV\Connector\Sabre\ServerFactory->OCA\DAV\Connector\Sabre\{closure}(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))\n#12 /var/www/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php(105): call_user_func_array(Object(Closure), Array)\n#13 /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php(446): Sabre\Event\EventEmitter->emit(‘beforeMethod’, Array)\n#14 /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php(248): Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))\n#15 /var/www/nextcloud/apps/dav/appinfo/v1/webdav.php(60): Sabre\DAV\Server->exec()\n#16 /var/www/nextcloud/remote.php(165): require_once(’/var/www/nextcl…’)\n#17 {main}",“File”:"/var/www/nextcloud/lib/private/Memcache/Redis.php",“Line”:52,“User”:“testuser”}

NC 10.0.1,Ubuntu LTS 16.04, PHP 7.0.8, Redis 3.0.6

2

Do you have any logs of your redis server?

3

The Error occured at "2016-11-27T09:25:26+00:00"
The Redis log seems to be ok.

985:M 27 Nov 09:01:18.159 * Background saving terminated with success
985:M 27 Nov 09:15:01.976 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:15:01.988 * Background saving started by pid 4498
4498:C 27 Nov 09:15:02.070 * DB saved on disk
4498:C 27 Nov 09:15:02.072 * RDB: 4 MB of memory used by copy-on-write
985:M 27 Nov 09:15:02.088 * Background saving terminated with success
985:M 27 Nov 09:20:03.080 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:20:03.087 * Background saving started by pid 4510
4510:C 27 Nov 09:20:03.147 * DB saved on disk
4510:C 27 Nov 09:20:03.149 * RDB: 4 MB of memory used by copy-on-write
985:M 27 Nov 09:20:03.188 * Background saving terminated with success
985:M 27 Nov 09:25:04.081 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:25:04.087 * Background saving started by pid 4518
4518:C 27 Nov 09:25:04.139 * DB saved on disk
4518:C 27 Nov 09:25:04.141 * RDB: 4 MB of memory used by copy-on-write
985:M 27 Nov 09:25:04.188 * Background saving terminated with success
985:M 27 Nov 09:30:05.072 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:30:05.082 * Background saving started by pid 4529
4529:C 27 Nov 09:30:05.182 * DB saved on disk
4529:C 27 Nov 09:30:05.185 * RDB: 4 MB of memory used by copy-on-write
985:M 27 Nov 09:30:05.283 * Background saving terminated with success
985:M 27 Nov 09:35:06.077 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:35:06.083 * Background saving started by pid 4535
4535:C 27 Nov 09:35:06.136 * DB saved on disk
4535:C 27 Nov 09:35:06.138 * RDB: 4 MB of memory used by copy-on-write
985:M 27 Nov 09:35:06.184 * Background saving terminated with success
985:M 27 Nov 09:40:07.094 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:40:07.105 * Background saving started by pid 4611
4611:C 27 Nov 09:40:07.157 * DB saved on disk
4611:C 27 Nov 09:40:07.159 * RDB: 4 MB of memory used by copy-on-write
985:M 27 Nov 09:40:07.205 * Background saving terminated with success
985:M 27 Nov 09:45:08.031 * 10 changes in 300 seconds. Saving…
985:M 27 Nov 09:45:08.035 * Background saving started by pid 4622
4622:C 27 Nov 09:45:08.101 * DB saved on disk

4

I don’t really have an idea. Try to submit a bug report on github and fill out the issue template (https://github.com/nextcloud/server/issues).