# Web updater stopped working **URL:** \ **Category:** ℹ️ Support\ **Tags:** update\_problems, nc18-nextcloud-hub\ **Created:** [April 14, 2020, 3:40pm UTC](https://help.nextcloud.com/t/web-updater-stopped-working/77848 "2020-04-14T15:40:43Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![eischmann](https://help.nextcloud.com/user_avatar/help.nextcloud.com/eischmann/32/472_2.png) [@eischmann](https://help.nextcloud.com/u/eischmann)\ **Post date:** [April 14, 2020, 3:40pm UTC](https://help.nextcloud.com/t/web-updater-stopped-working/77848/1 "2020-04-14T15:40:43Z")
> **Support intro** > > Sorry to hear you’re facing problems 🙁 > > _**[help.nextcloud.com](http://help.nextcloud.com) is for home/non-enterprise users. If you’re running a business, paid support can be accessed via [portal.nextcloud.com](http://portal.nextcloud.com) where we can ensure your business keeps running smoothly.**_ > > In order to help you as quickly as possible, before clicking **Create Topic** please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces: > > ``` > example > > ``` > > Or for longer, use three backticks above and below the code snippet: > > ```auto > longer > example > here > > ``` > > Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can ❤ Nextcloud version: 18.0.1 Operating system and version: Fedora 31 Apache or nginx version: 2.4.43 PHP version: 7.3.16 The issue you are facing: When I go to the administration overview and click “Open the update tool”, nothing happens. The button link actually leads to the overview page: …/nextcloud/index.php/settings/admin/overview# It started happening when I was on Nextcloud 17. I managed to upgrade to NC18 switching to the beta channel and using the CLI tool, but the CLI updater completely ignores the minor updates. **Any idea where the problem could be or if there is any workaround (how I can trigger web or CLI update even for minor releases)?** The output of your Nextcloud log in **Admin \> Logging** : Nothing relevent in logs. The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!): \ ‘’, ‘passwordsalt’ =\> ‘’, ‘secret’ =\> ‘’, ‘trusted\_domains’ =\> array ( 0 =\> ‘’, 1 =\> ‘’, ), ‘datadirectory’ =\> ‘/var/www/html/nextcloud/data’, ‘overwrite.cli.url’ =\> ‘http:///nextcloud’, ‘dbtype’ =\> ‘mysql’, ‘version’ =\> ‘18.0.1.3’, ‘dbname’ =\> ‘nextcloud’, ‘dbhost’ =\> ‘localhost’, ‘dbtableprefix’ =\> ‘oc\_’, ‘dbuser’ =\> ‘nextcloud’, ‘dbpassword’ =\> ‘’, ‘logtimezone’ =\> ‘Europe/Prague’, ‘installed’ =\> true, ‘mail\_from\_address’ =\> ‘’, ‘mail\_smtpmode’ =\> ‘smtp’, ‘mail\_domain’ =\> ‘’, ‘memcache.local’ =\> ‘\OC\Memcache\APCu’, ‘loglevel’ =\> 2, ‘logdateformat’ =\> ‘F d, Y H:i:s’, ‘enable\_previews’ =\> ‘true’, ‘updater.server.url’ =\> ‘[https://updates.nextcloud.com/updater\_server/](https://updates.nextcloud.com/updater_server/)’, ‘maintenance’ =\> false, ‘theme’ =\> ‘’, ‘mail\_smtpauthtype’ =\> ‘LOGIN’, ‘mail\_smtpauth’ =\> 1, ‘mail\_smtphost’ =\> ‘[smtp.gmail.com](http://smtp.gmail.com)’, ‘mail\_smtpsecure’ =\> ‘ssl’, ‘mail\_smtpport’ =\> ‘587’, ‘app\_install\_overwrite’ =\> array ( 0 =\> ‘calendar’, 1 =\> ‘spreed’, 2 =\> ‘files\_clipboard’, 3 =\> ‘caniupdate’, 4 =\> ‘activitylog’, 5 =\> ‘files\_opds’, 6 =\> ‘social’, ), ‘mysql.utf8mb4’ =\> true, ‘updater.release.channel’ =\> ‘stable’, ); The output of your Apache/nginx/system log in `/var/log/ ____ `: Again nothing relevant. ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 12, 2024, 6:23am UTC](https://help.nextcloud.com/t/web-updater-stopped-working/77848/2 "2024-12-12T06:23:47Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 12, 2024, 6:23am UTC](https://help.nextcloud.com/t/web-updater-stopped-working/77848/3 "2024-12-12T06:23:49Z")