Nextcloud version (eg, 20.0.5): 23.0.0
Operating system and version (eg, Ubuntu 20.04): Docker image on Synology
Apache or nginx version (eg, Apache 2.4.25): 2.4.52
PHP version (eg, 7.4): v8.0.14
The issue you are facing:
Uploaded some videos and they refuse to play or rather they play but the video itself is blank. The sound is there, but no video. Download the file and play it locally, video displays fine, but playing it through the NextCloud interface does not display the video. The screen is blank.
Note that some other videos I uploaded before display just find through NextCloud, just not these new ones.
Is this the first time you’ve seen this error? Y:
Steps to replicate it:
- Click on the video through the NextCloud interface
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocr9s4iyfz5x',
'passwordsalt' => '<salt>',
'secret' => '<shhhhh>',
'trusted_domains' =>
array (
0 => '<domain1>',
1 => '<domain2>',
2 => '<domain3>',
3 => '<domain4>',
),
'default_phone_region' => 'US',
'memcache.local' => '\\OC\\Memcache\\APCu',
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '23.0.0.10',
'overwrite.cli.url' => 'https://cloud.defariahome.com',
'overwritehost' => 'cloud.defariahome.com',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'dbhost' => '192.168.0.251',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'nextcloud',
'installed' => true,
'mail_from_address' => 'Andrew',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'DeFaria.com',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'example.com',
'mail_smtpport' => '25',
'mail_smtpname' => '$USER',
'mail_smtppassword' => '<shhhhh>',
'maintenance' => false,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
'OC\Preview\Movie',
'OC\Preview\PNG',
'OC\Preview\JPEG',
'OC\Preview\GIF',
'OC\Preview\BMP',
'OC\Preview\XBitmap',
'OC\Preview\MP3',
'OC\Preview\MP4',
'OC\Preview\TXT',
'OC\Preview\MarkDown',
'OC\Preview\PDF'
),
);
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE