Nextcloud version (eg, 12.0.4):
Operating system and version (eg, CentOS Linux release 7.4.1708):
Apache or nginx version (eg, nginx/1.12.2):
PHP version (eg, 7.1.10):
Is this the first time you’ve seen this error?: No, The error occurs constantly
Can you reliably replicate it? (If so, please outline steps): No, Error appears then disappears
The issue you are facing: Very long time there is authorization in the cloud. Often I see a message from nginx: Connection timed out. Plese help me.
The output of your Nextcloud log in Admin > Logging:
Error no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "theming.Theming.getLogo" as such route does not exist.
/usr/share/nginx/html/nextcloud/lib/private/Route/Router.php - line 339: Symfony\Component\Routing\Generator\UrlGenerator->generate('theming.Theming...', Array, 1)
/usr/share/nginx/html/nextcloud/lib/private/URLGenerator.php - line 77: OC\Route\Router->generate('theming.Theming...', Array)
/usr/share/nginx/html/nextcloud/apps/theming/lib/ThemingDefaults.php - line 165: OC\URLGenerator->linkToRoute('theming.Theming...')
/usr/share/nginx/html/nextcloud/lib/public/Defaults.php - line 186: OCA\Theming\ThemingDefaults->getLogo(true)
/usr/share/nginx/html/nextcloud/core/templates/layout.guest.php - line 45: OCP\Defaults->getLogo()
/usr/share/nginx/html/nextcloud/lib/private/Template/Base.php - line 176: include('/usr/share/ngin...')
/usr/share/nginx/html/nextcloud/lib/private/Template/Base.php - line 151: OC\Template\Base->load('/usr/share/ngin...', NULL)
/usr/share/nginx/html/nextcloud/lib/private/legacy/template.php - line 202: OC\Template\Base->fetchPage(NULL)
/usr/share/nginx/html/nextcloud/lib/private/legacy/template.php - line 224: OC_Template->fetchPage()
/usr/share/nginx/html/nextcloud/lib/private/Template/Base.php - line 132: OC_Template->fetchPage()
/usr/share/nginx/html/nextcloud/core/templates/403.php - line 7: OC\Template\Base->printPage()
{main}
2017-12-23T11:28:22+0300
Error core Error while running background job (OC\ServerNotAvailableException): Lost connection to LDAP server.
OCA\Files\BackgroundJob\ScanFiles ):
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/LDAP.php - line 368: OCA\User_LDAP\LDAP->processLDAPError(Resource id #659)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/LDAP.php - line 295: OCA\User_LDAP\LDAP->postFunctionCall()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/LDAP.php - line 46: OCA\User_LDAP\LDAP->invokeLDAPMethod(*** sensitive parameters replaced ***)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 614: OCA\User_LDAP\LDAP->bind(*** sensitive parameters replaced ***)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 539: OCA\User_LDAP\Connection->bind(*** sensitive parameters replaced ***)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 172: OCA\User_LDAP\Connection->establishConnection()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 180: OCA\User_LDAP\Connection->init()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Access.php - line 1005: OCA\User_LDAP\Connection->getConnectionResource()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Access.php - line 1166: OCA\User_LDAP\Access->executeSearch('(&(&(|(objectcl...', Array, Array, 500, '500')
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Access.php - line 890: OCA\User_LDAP\Access->search('(&(&(|(objectcl...', Array, Array, 500, '500')
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Access.php - line 806: OCA\User_LDAP\Access->searchUsers('(&(&(|(objectcl...', Array, 500, '500')
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/User_LDAP.php - line 270: OCA\User_LDAP\Access->fetchListOfUsers('(&(&(|(objectcl...', Array, 500, '500')
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/User_Proxy.php - line 155: OCA\User_LDAP\User_LDAP->getUsers('', 500, '500')
/usr/share/nginx/html/nextcloud/lib/private/User/Manager.php - line 237: OCA\User_LDAP\User_Proxy->getUsers('', 500, '500')
/usr/share/nginx/html/nextcloud/apps/files/lib/BackgroundJob/ScanFiles.php - line 101: OC\User\Manager->search('', 500, '500')
/usr/share/nginx/html/nextcloud/lib/private/BackgroundJob/Job.php - line 59: OCA\Files\BackgroundJob\ScanFiles->run(NULL)
/usr/share/nginx/html/nextcloud/lib/private/BackgroundJob/TimedJob.php - line 54: OC\BackgroundJob\Job->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))
/usr/share/nginx/html/nextcloud/cron.php - line 124: OC\BackgroundJob\TimedJob->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))
{main}
2017-12-23T11:15:29+0300
Error index OC\ServerNotAvailableException: Lost connection to LDAP server.
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/LDAP.php - line 368: OCA\User_LDAP\LDAP->processLDAPError(Resource id #107)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/LDAP.php - line 295: OCA\User_LDAP\LDAP->postFunctionCall()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/LDAP.php - line 46: OCA\User_LDAP\LDAP->invokeLDAPMethod(*** sensitive parameters replaced ***)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 614: OCA\User_LDAP\LDAP->bind(*** sensitive parameters replaced ***)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 539: OCA\User_LDAP\Connection->bind(*** sensitive parameters replaced ***)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 172: OCA\User_LDAP\Connection->establishConnection()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Connection.php - line 180: OCA\User_LDAP\Connection->init()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Access.php - line 172: OCA\User_LDAP\Connection->getConnectionResource()
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/User_LDAP.php - line 297: OCA\User_LDAP\Access->readAttribute('cn=\xD0\xB0\xD0\xBD\xD1\x82\xD0\xBE\xD0\xBD \xD1...', '', '(&(|(objectclas...')
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/User_LDAP.php - line 352: OCA\User_LDAP\User_LDAP->userExistsOnLDAP(Object(OCA\User_LDAP\User\User))
[internal function] OCA\User_LDAP\User_LDAP->userExists('B1B52D52-5D7C-4...')
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/User_Proxy.php - line 77: call_user_func_array(Array, Array)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/Proxy.php - line 150: OCA\User_LDAP\User_Proxy->walkBackends('B1B52D52-5D7C-4...', 'userExists', Array)
/usr/share/nginx/html/nextcloud/apps/user_ldap/lib/User_Proxy.php - line 169: OCA\User_LDAP\Proxy->handleRequest('B1B52D52-5D7C-4...', 'userExists', Array)
/usr/share/nginx/html/nextcloud/lib/private/User/Manager.php - line 137: OCA\User_LDAP\User_Proxy->userExists('B1B52D52-5D7C-4...')
/usr/share/nginx/html/nextcloud/lib/private/User/Manager.php - line 181: OC\User\Manager->get('B1B52D52-5D7C-4...')
/usr/share/nginx/html/nextcloud/lib/private/Share20/Share.php - line 159: OC\User\Manager->userExists('B1B52D52-5D7C-4...')
/usr/share/nginx/html/nextcloud/apps/files_sharing/lib/Controller/ShareController.php - line 264: OC\Share20\Share->getNode()
/usr/share/nginx/html/nextcloud/apps/files_sharing/lib/Controller/ShareController.php - line 294: OCA\Files_Sharing\Controller\ShareController->validateShare(Object(OC\Share20\Share))
[internal function] OCA\Files_Sharing\Controller\ShareController->showShare('o9oaZnH6014MGds', '')
/usr/share/nginx/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 160: call_user_func_array(Array, Array)
/usr/share/nginx/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 90: OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\Files_Sharing\Controller\ShareController), 'showShare')
/usr/share/nginx/html/nextcloud/lib/private/AppFramework/App.php - line 114: OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\Files_Sharing\Controller\ShareController), 'showShare')
/usr/share/nginx/html/nextcloud/lib/public/AppFramework/App.php - line 136: OC\AppFramework\App main('ShareController', 'showShare', Object(OC\AppFramework\DependencyInjection\DIContainer))
/usr/share/nginx/html/nextcloud/core/routes.php - line 105: OCP\AppFramework\App->dispatch('ShareController', 'showShare')
[internal function] OC\Route\Router->{closure}(Array)
/usr/share/nginx/html/nextcloud/lib/private/Route/Router.php - line 299: call_user_func(Object(Closure), Array)
/usr/share/nginx/html/nextcloud/lib/base.php - line 1004: OC\Route\Router->match('/s/o9oaZnH6014M...')
/usr/share/nginx/html/nextcloud/index.php - line 48: OC handleRequest()
{main}
2017-12-23T11:04:25+0300
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: OC\ServerNotAvailableException: Lost connection to LDAP server.
/usr/share/nginx/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Plugin.php - line 201: OCA\DAV\Connector\Sabre\Auth->check(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
/usr/share/nginx/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Plugin.php - line 150: Sabre\DAV\Auth\Plugin->check(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
[internal function] Sabre\DAV\Auth\Plugin->beforeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
/usr/share/nginx/html/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105: call_user_func_array(Array, Array)
/usr/share/nginx/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 466: Sabre\Event\EventEmitter->emit('beforeMethod', Array)
/usr/share/nginx/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 254: Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
/usr/share/nginx/html/nextcloud/apps/dav/appinfo/v1/webdav.php - line 76: Sabre\DAV\Server->exec()
/usr/share/nginx/html/nextcloud/remote.php - line 162: require_once('/usr/share/ngin...')
{main}
2017-12-23T11:00:21+0300
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'oc2b0xtd0a0p',
'passwordsalt' => 'deleted',
'secret' => 'deleted',
'trusted_domains' =>
array (
0 => 'deleted',
),
'datadirectory' => '/usr/share/nginx/html/nextcloud/data',
'overwrite.cli.url' => 'https://deleted',
'dbtype' => 'mysql',
'version' => '12.0.4.3',
'dbname' => 'nextcloud_db',
'dbhost' => 'localhost:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'deleted',
'dbpassword' => 'deleted',
'installed' => true,
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'mail_from_address' => 'mailer',
'mail_smtpmode' => 'php',
'mail_smtpauthtype' => 'LOGIN',
'mail_domain' => 'deleted',
'maintenance' => false,
'loglevel' => 2,
'updater.release.channel' => 'stable',
'updater.secret' => 'deleted',
);
The output of your Apache/nginx/system log in /var/log/____:
/var/log/nginx/error.log-20171223 2526/2526 100%
2017/12/22 08:52:57 [error] 28286#28286: *113890 access forbidden by rule, client: 109.68.190.102, server: cloud.deteted, request: "GET /data/.ocdata?t=1513921979405 HTTP/2.0", host: "cloud.deteted"
2017/12/22 08:53:00 [error] 28286#28286: *113890 access forbidden by rule, client: 109.68.190.102, server: cloud.deteted, request: "GET /data/.ocdata?t=1513921981903 HTTP/2.0", host: "cloud.deteted"
2017/12/22 08:58:00 [error] 28286#28286: *113890 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 109.68.190.102, server: cloud.deteted, request: "POST /apps/user_ldap/ajax/testConfiguration.php HTTP/2.0", upstream: "fas
tcgi://unix:/var/run/php-fpm.sock", host: "cloud.deteted"
2017/12/22 09:54:17 [error] 28286#28286: *114314 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 109.68.190.102, server: cloud.deteted, request: "POST /login HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.sock",
host: "cloud.deteted"
2017/12/22 09:59:57 [error] 28286#28286: *114339 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 109.68.190.102, server: cloud.deteted, request: "POST /login HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.sock",
host: "cloud.deteted"
2017/12/22 10:05:57 [error] 28287#28287: *114377 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 109.68.190.102, server: cloud.deteted, request: "GET /favicon.ico HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.so
ck", host: "cloud.deteted"
2017/12/22 14:20:01 [error] 28286#28286: *116065 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 213.87.130.51, server: cloud.deteted, request: "POST /login HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.sock", h
ost: "cloud.deteted"
2017/12/22 14:25:02 [error] 28286#28286: *116065 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 213.87.130.51, server: cloud.deteted, request: "GET /favicon.ico HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.soc
k", host: "cloud.deteted", referrer: "https://cloud.deteted/login"
2017/12/22 16:27:47 [error] 28287#28287: *116899 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 91.207.170.230, server: cloud.deteted, request: "GET /s/9nzkqpuW5ZTO9Pu HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-
fpm.sock", host: "cloud.deteted"
