Nextcloud version (eg, 10.0.2): 12.0.0
Operating system and version (eg, Ubuntu 16.04): Ubuntu 16.04
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.25
PHP version (eg, 5.6): 5.7
Is this the first time you’ve seen this error?:Yes
Can you reliably replicate it? (If so, please outline steps): yes
The issue you are facing: Users are reporting their share links are no longer working. when they go into “Shared by You” they only see very recent ones even though shares as early as yesterday have disappeared. In a seperate account see a share by me from 2 days ago.
When you attempt to access the links previously shared but gone, it indicates “Unspecified Share Exception” as if the link is completely invalid like the file was never shared.
one thing we have noticed is some people have received the popup "All the files in your local sync folder ‘path to a big folder’ were deleted. These deletes will be synchronized with your server, making such files unavailable unless restored. Are you sure you want to sync those actions with the server? If this was an accident and you decide to keep your files, they will be resynched from the server.
This happened on 3 people’s computers so far (out of 10 or so) when they were doing nothing in nextcloud. One was eating lunch and noticed the popup. I have them “keep files” so that it syncs back from the server.
They are going through folder changes so that might be an issue. The folder is a shared folder from external storage app. They are connecting to the windows share to make changes, not nextcloud.
The output of your Nextcloud log in Admin > Logging:
Paths redacted
https://justpaste.it/19omd
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in /var/log/____
:
Error.log is pretty bare for apache
[Thu Aug 03 06:25:02.974583 2017] [mpm_prefork:notice] [pid 5617] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured – resuming normal operations
[Thu Aug 03 06:25:02.974611 2017] [core:notice] [pid 5617] AH00094: Command line: ‘/usr/sbin/apache2’
syslog had nothing of relevance
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