EDIT: I took the cowards way out and just recreated the user and deleted the old one as they didn’t have too many files to copy over or a complicated configuration!
Hello all,
Nextcloud version (eg, 20.0.5): 20.0.8
Operating system and version (eg, Ubuntu 20.04): Linux 5.9.0-0.bpo.5-amd64 x86_64
Apache or nginx version (eg, Apache 2.4.25): I don't know but its newly set up
PHP version (eg, 7.4): 7.4.14
The issue you are facing:
I have a user that is unable to perform file actions such as adding or deleting files. This Nextcloud installation is running using Docker on OpenMedia Vault 5. The only thing that i think may have caused this is that I have been adding and deleting files from the command line (ssh) in their directory. Maybe I have messed up something somehow here but I’m not sure.
Thank you for Nextcloud, I love it!
Nick.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
Try to create or move a file in the web gui. Files can be moved in the desktop client but this is not synced to Nextcloud
The output of your Nextcloud log in Admin > Logging:
Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-07T01:42:27+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-07T01:42:27+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-07T01:42:27+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-07T01:42:27+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-07T01:41:15+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-07T01:41:15+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-07T01:41:15+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-07T01:41:15+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-06T19:59:34+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_160853.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-06T19:59:34+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-06T19:59:33+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-06T19:59:33+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-06T19:59:33+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_160853.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-06T19:59:33+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-06T19:59:33+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-06T19:59:33+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-06T19:57:54+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-06T19:57:54+0000
Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: Could not open file
2021-03-06T19:57:54+0000
Error PHP Error: fopen(/data/kit/files/Photos/20210209_161104.mp4): failed to open stream: Permission denied at /config/www/nextcloud/lib/private/Files/Storage/Local.php#355
2021-03-06T19:57:54+0000
Warning core Login failed: 'kit' (Remote IP: '192.168.1.1')
2021-03-06T18:21:20+0000
Warning core Login failed: 'kit' (Remote IP: '192.168.1.1')
2021-03-06T18:21:19+0000
Warning no app in context Login failed: cat.duggan@btinternet.com (Remote IP: 194.37.96.187)
2021-03-06T18:20:20+0000
Warning core Login failed: 'kit' (Remote IP: '194.37.96.187')
2021-03-06T18:20:20+0000
Warning no app in context Login failed: cat.duggan@btinternet.com (Remote IP: 194.37.96.187)
2021-03-06T18:19:21+0000
Warning core Login failed: 'kit' (Remote IP: '194.37.96.187')
2021-03-06T18:19:21+0000
Warning appstoreFetcher Could not connect to appstore: cURL error 28: Failed to connect to apps.nextcloud.com port 443: Operation timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)
2021-03-01T15:00:34+0000
Info updater \OC\Updater::resetLogLevel: Reset log level to Warning(2)
2021-02-26T23:51:28+0000
Info updater \OC\Updater::maintenanceActive: Maintenance mode is kept active
2021-02-26T23:51:28+0000
Info updater \OC\Updater::updateEnd: Update successful
2021-02-26T23:51:28+0000
Info updater \OC\Updater::finishedCheckCodeIntegrity: Finished code integrity check
2021-02-26T23:51:28+0000
Info updater \OC\Updater::startCheckCodeIntegrity: Starting code integrity check...
2021-02-26T23:51:16+0000
Info updater \OC\Repair::info: Repair info: Repaired DAV group shares
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Repair DAV shares
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Remove old dashboard app config data
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Check encryption key format
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Keep legacy encryption enabled
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Reset generated avatar flag
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Clear access cache of projects
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::info: Repair info: No need to remove link shares.
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Remove potentially over exposing share links
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Add background job to cleanup login flow v2 tokens
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Cleanup invalid photocache files for carddav
2021-02-26T23:51:16+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:16+0000
Info updater \OC\Repair::step: Repair step: Queue a one-time job to cleanup old backups of the updater
2021-02-26T23:51:15+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:15+0000
Info updater \OC\Repair::step: Repair step: Add preview background cleanup job
2021-02-26T23:51:15+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:15+0000
Info updater \OC\Repair::step: Repair step: Clear every generated avatar on major updates
2021-02-26T23:51:15+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:15+0000
Info updater \OC\Repair::info: Repair info: JS cache cleared
2021-02-26T23:51:15+0000
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:15+0000
Info updater \OC\Repair::info: Repair info: SCSS cache cleared
2021-02-26T23:51:13+0000
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:51:13+0000
Debug scss_cacher SCSSCacher::resetCache Locking removed
2021-02-26T23:51:13+0000
Debug scss_cacher SCSSCacher::resetCache css cache cleared!
2021-02-26T23:51:13+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "photos.page.index" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "forms.page.index" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "files.view.index" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "dashboard.dashboard.index" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "contacts.page.index" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "calendar.view.index" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "activity.Activities.showList" as such route does not exist.
2021-02-26T23:51:10+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "photos.page.index" as such route does not exist.
2021-02-26T23:51:09+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "forms.page.index" as such route does not exist.
2021-02-26T23:51:09+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "files.view.index" as such route does not exist.
2021-02-26T23:51:09+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "dashboard.dashboard.index" as such route does not exist.
2021-02-26T23:51:09+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "contacts.page.index" as such route does not exist.
2021-02-26T23:51:09+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "calendar.view.index" as such route does not exist.
2021-02-26T23:51:09+0000
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "activity.Activities.showList" as such route does not exist.
2021-02-26T23:51:09+0000
Debug scss_cacher SCSSCacher::resetCache Lock acquired
2021-02-26T23:50:54+0000
Debug scss_cacher SCSSCacher::resetCache
2021-02-26T23:50:54+0000
Info updater \OC\Repair::info: Repair info: Image cache cleared
2021-02-26T23:50:54+0000
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:50:54+0000
Info updater \OC\Repair::step: Repair step: Clear frontend caches
2021-02-26T23:50:54+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:50:54+0000
Info updater \OC\Repair::step: Repair step: Add log rotate job
2021-02-26T23:50:54+0000
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2021-02-26T23:50:54+0000
Info updater \OC\Repair::step: Repair step: Install new core bundle components
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
I can't find that!
The output of your Apache/nginx/system log in /var/log/____:
I can't find that either