Nextcloud version : 20.0.7
Operating system and version : Ubuntu 20.04
Apache or nginx version : Apache/2.4.41
PHP version : PHP 7.4.15
The issue you are facing:
The bug appeared on version 19.0.7
The server still needed to be changed, so I installed a completely new system and transferred the data to it.
Error moved with data.
When updating data on a new server, an error occurred due to the user_ldap module, I disabled it and the system started working.
When the module is enabled, I cannot log into the server itself, even with local credentials.
Is this the first time you’ve seen this error? : Y
Steps to replicate it:
- I tried to change the version PHP
- Read this forum and tried solutions for similar problems.
The output of your Nextcloud log in Admin > Logging:
{"reqId":"GeHvpot7HopE5Uukx3Qu","level":3,"time":"2021-02-12T12:05:22+00:00","remoteAddr":"213.33.183.106","user":"af","app":"index","method":"GET","url":"/settings/user","message":{"Exception":"Exception","Message":"LDAP Operations error","Code":1,"Trace":[{"file":"/var/www/nextcloud/apps/user_ldap/lib/LDAP.php","line":420,"function":"processLDAPError","class":"OCA\\User_LDAP\\LDAP","type":"->"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/LDAP.php","line":343,"function":"postFunctionCall","class":"OCA\\User_LDAP\\LDAP","type":"->"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/LDAP.php","line":234,"function":"invokeLDAPMethod","class":"OCA\\User_LDAP\\LDAP","type":"->","args":["*** sensitive parameters replaced ***"]},{"function":"search","class":"OCA\\User_LDAP\\LDAP","type":"->"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/Access.php","line":1094,"function":"call_user_func_array"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/Access.php","line":1098,"function":"OCA\\User_LDAP\\{closure}","class":"OCA\\User_LDAP\\Access","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/user_ldap/lib/Access.php","line":1151,"function":"invokeLDAPMethod","class":"OCA\\User_LDAP\\Access","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/user_ldap/lib/Access.php","line":1256,"function":"executeSearch","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/Access.php","line":1007,"function":"count","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/User_LDAP.php","line":565,"function":"countUsers","class":"OCA\\User_LDAP\\Access","type":"->"},{"file":"/var/www/nextcloud/apps/user_ldap/lib/User_Proxy.php","line":358,"function":"countUsers","class":"OCA\\User_LDAP\\User_LDAP","type":"->"},{"file":"/var/www/nextcloud/apps/support/lib/Service/SubscriptionService.php","line":128,"function":"countUsers","class":"OCA\\User_LDAP\\User_Proxy","type":"->"},{"file":"/var/www/nextcloud/apps/support/lib/Service/SubscriptionService.php","line":270,"function":"getUserCount","class":"OCA\\Support\\Service\\SubscriptionService","type":"->"},{"file":"/var/www/nextcloud/apps/support/lib/Subscription/SubscriptionAdapter.php","line":51,"function":"getSubscriptionInfo","class":"OCA\\Support\\Service\\SubscriptionService","type":"->"},{"file":"/var/www/nextcloud/lib/private/Support/Subscription/Registry.php","line":141,"function":"hasValidSubscription","class":"OCA\\Support\\Subscription\\SubscriptionAdapter","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Settings/Personal/ServerDevNotice.php","line":103,"function":"delegateHasValidSubscription","class":"OC\\Support\\Subscription\\Registry","type":"->"},{"file":"/var/www/nextcloud/lib/private/Settings/Manager.php","line":190,"function":"getSection","class":"OCA\\Settings\\Settings\\Personal\\ServerDevNotice","type":"->"},{"file":"/var/www/nextcloud/lib/private/Settings/Manager.php","line":304,"function":"getSettings","class":"OC\\Settings\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Settings/Manager.php","line":265,"function":"getPersonalSettings","class":"OC\\Settings\\Manager","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":119,"function":"getPersonalSections","class":"OC\\Settings\\Manager","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":64,"function":"formatPersonalSections","class":"OCA\\Settings\\Controller\\PersonalSettingsController","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":151,"function":"getNavigationParameters","class":"OCA\\Settings\\Controller\\PersonalSettingsController","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/PersonalSettingsController.php","line":68,"function":"getIndexResponse","class":"OCA\\Settings\\Controller\\PersonalSettingsController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":169,"function":"index","class":"OCA\\Settings\\Controller\\PersonalSettingsController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/apps/user_ldap/lib/LDAP.php","Line":387,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36","version":"20.0.7.1","id":"602676789eebc"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'remove',
'passwordsalt' => 'remove',
'secret' => 'remove',
'trusted_domains' =>
array (
0 => 'remove',
),
'datadirectory' => '/var/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.7.1',
'overwrite.cli.url' => 'remove',
'htaccess.RewriteBase' => '/',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:5432',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'remove',
'installed' => true,
'theme' => '',
'loglevel' => 2,
'maintenance' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'mail_from_address' => 'cloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'remove',
'mail_smtphost' => '10.100.0.4',
'mail_smtpport' => '25',
'ldapIgnoreNamingRules' => false,
);
sudo -u www-data php occ app:check-code user_ldap:
Analysing /var/www/nextcloud/apps/user_ldap/lib/Access.php
14 errors
line 189: OCP\Util::writeLog - Method of deprecated class must not be called
line 197: OCP\Util::writeLog - Method of deprecated class must not be called
line 252: OCP\Util::writeLog - Method of deprecated class must not be called
line 276: OCP\Util::writeLog - Method of deprecated class must not be called
line 282: OCP\Util::writeLog - Method of deprecated class must not be called
line 368: OCP\Util::writeLog - Method of deprecated class must not be called
line 542: OCP\Util::writeLog - Method of deprecated class must not be called
line 549: OCP\Util::writeLog - Method of deprecated class must not be called
line 608: OCP\Util::writeLog - Method of deprecated class must not be called
line 1091: == - is discouraged
line 1104: OCP\Util::writeLog - Method of deprecated class must not be called
line 1110: OCP\Util::writeLog - Method of deprecated class must not be called
line 1144: OCP\Util::writeLog - Method of deprecated class must not be called
line 1155: OCP\Util::writeLog - Method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/FilesystemHelper.php
1 errors
line 45: OC_Util - Static method of private class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/Connection.php
12 errors
line 212: OCP\Util::writeLog - Method of deprecated class must not be called
line 384: OCP\Util::writeLog - Method of deprecated class must not be called
line 410: OCP\Util::writeLog - Method of deprecated class must not be called
line 453: OCP\Util::writeLog - Method of deprecated class must not be called
line 468: OCP\Util::writeLog - Method of deprecated class must not be called
line 481: OCP\Util::writeLog - Method of deprecated class must not be called
line 491: OCP\Util::writeLog - Method of deprecated class must not be called
line 538: OCP\Util::writeLog - Method of deprecated class must not be called
line 548: OCP\Util::writeLog - Method of deprecated class must not be called
line 558: OCP\Util::writeLog - Method of deprecated class must not be called
line 562: OCP\Util::writeLog - Method of deprecated class must not be called
line 675: OCP\Util::writeLog - Method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/AppInfo/Application.php
1 errors
line 111: OC_User - Static method of private class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/Wizard.php
8 errors
line 304: OCP\Util::writeLog - Method of deprecated class must not be called
line 684: OCP\Util::writeLog - Method of deprecated class must not be called
line 707: OCP\Util::writeLog - Method of deprecated class must not be called
line 852: OCP\Util::writeLog - Method of deprecated class must not be called
line 1029: OCP\Util::writeLog - Method of deprecated class must not be called
line 1049: OCP\Util::writeLog - Method of deprecated class must not be called
line 1068: OCP\Util::writeLog - Method of deprecated class must not be called
line 1083: OCP\Util::writeLog - Method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/Jobs/UpdateGroups.php
17 errors
line 69: OCP\Util::writeLog - Method of deprecated class must not be called
line 75: OCP\Util::writeLog - Method of deprecated class must not be called
line 85: OCP\Util::writeLog - Method of deprecated class must not be called
line 105: OCP\Util::writeLog - Method of deprecated class must not be called
line 106: OC_DB - Static method of private class must not be called
line 123: OCP\Util::writeLog - Method of deprecated class must not be called
line 133: OCP\Util::writeLog - Method of deprecated class must not be called
line 142: OCP\Util::writeLog - Method of deprecated class must not be called
line 151: OCP\Util::writeLog - Method of deprecated class must not be called
line 152: OC_DB - Static method of private class must not be called
line 158: OCP\Util::writeLog - Method of deprecated class must not be called
line 164: OCP\Util::writeLog - Method of deprecated class must not be called
line 173: OCP\Util::writeLog - Method of deprecated class must not be called
line 174: OC_DB - Static method of private class must not be called
line 180: OCP\Util::writeLog - Method of deprecated class must not be called
line 185: OCP\Util::writeLog - Method of deprecated class must not be called
line 233: OC_DB - Static method of private class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/Group_LDAP.php
2 errors
line 348: != - is discouraged
line 1222: != - is discouraged
Analysing /var/www/nextcloud/apps/user_ldap/lib/User_LDAP.php
4 errors
line 183: Util::writeLog - Method of deprecated class must not be called
line 269: Util::writeLog - Method of deprecated class must not be called
line 278: Util::writeLog - Method of deprecated class must not be called
line 356: Util::writeLog - Method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/UserPluginManager.php
1 errors
line 80: == - is discouraged
Analysing /var/www/nextcloud/apps/user_ldap/lib/Controller/RenewPasswordController.php
1 errors
line 145: OC_User - Static method of private class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/Helper.php
1 errors
line 168: OC_DB - Static method of private class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/User/User.php
1 errors
line 522: OC_Helper - Static method of private class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/LogWrapper.php
1 errors
line 38: OCP\Util::writeLog - Method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/lib/GroupPluginManager.php
1 errors
line 70: == - is discouraged
Analysing /var/www/nextcloud/apps/user_ldap/ajax/wizard.php
15 errors
line 33: OC_JSON - Static method of deprecated class must not be called
line 34: OC_JSON - Static method of deprecated class must not be called
line 35: OC_JSON - Static method of deprecated class must not be called
line 40: OC_JSON - Static method of deprecated class must not be called
line 46: OC_JSON - Static method of deprecated class must not be called
line 99: OC_JSON - Static method of deprecated class must not be called
line 103: OC_JSON - Static method of deprecated class must not be called
line 106: OC_JSON - Static method of deprecated class must not be called
line 115: OC_JSON - Static method of deprecated class must not be called
line 119: OC_JSON - Static method of deprecated class must not be called
line 122: OC_JSON - Static method of deprecated class must not be called
line 131: OC_JSON - Static method of deprecated class must not be called
line 138: OC_JSON - Static method of deprecated class must not be called
line 146: OC_JSON - Static method of deprecated class must not be called
line 149: OC_JSON - Static method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/ajax/getNewServerConfigPrefix.php
4 errors
line 28: OC_JSON - Static method of deprecated class must not be called
line 29: OC_JSON - Static method of deprecated class must not be called
line 30: OC_JSON - Static method of deprecated class must not be called
line 52: OC_JSON - Static method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/ajax/deleteConfiguration.php
5 errors
line 30: OC_JSON - Static method of deprecated class must not be called
line 31: OC_JSON - Static method of deprecated class must not be called
line 32: OC_JSON - Static method of deprecated class must not be called
line 37: OC_JSON - Static method of deprecated class must not be called
line 40: OC_JSON - Static method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/ajax/testConfiguration.php
8 errors
line 31: OC_JSON - Static method of deprecated class must not be called
line 32: OC_JSON - Static method of deprecated class must not be called
line 33: OC_JSON - Static method of deprecated class must not be called
line 72: OC_JSON - Static method of deprecated class must not be called
line 76: OC_JSON - Static method of deprecated class must not be called
line 79: OC_JSON - Static method of deprecated class must not be called
line 83: OC_JSON - Static method of deprecated class must not be called
line 87: OC_JSON - Static method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/ajax/getConfiguration.php
4 errors
line 30: OC_JSON - Static method of deprecated class must not be called
line 31: OC_JSON - Static method of deprecated class must not be called
line 32: OC_JSON - Static method of deprecated class must not be called
line 42: OC_JSON - Static method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/ajax/setConfiguration.php
4 errors
line 29: OC_JSON - Static method of deprecated class must not be called
line 30: OC_JSON - Static method of deprecated class must not be called
line 31: OC_JSON - Static method of deprecated class must not be called
line 50: OC_JSON - Static method of deprecated class must not be called
Analysing /var/www/nextcloud/apps/user_ldap/ajax/clearMappings.php
5 errors
line 32: OC_JSON - Static method of deprecated class must not be called
line 33: OC_JSON - Static method of deprecated class must not be called
line 34: OC_JSON - Static method of deprecated class must not be called
line 58: OC_JSON - Static method of deprecated class must not be called
line 60: OC_JSON - Static method of deprecated class must not be called
Deprecated file found: /var/www/nextcloud/apps/user_ldap/appinfo/update.php - please use repair steps
App is not compliant