User Can't Login

[roei.solaredge]

Hi all,
We have a Nextcloud 16.0.1 server installed running on Ubuntu 18.04.
Users login is through our LDAP.
One of the user complained that he can’t login to the Nextcloud server.
When he logs in he gets the following error:
“The server was unable to complete your request.
If this happens again, please send the technical details below to the server administrator.
More details can be found in the server log.”

When reviewing the log i see the following
“app”:“PHP”,“method”:“GET”,“url”:"/index.php/csrftoken",“message”:“ldap_control_paged_result_response(): Result is: No such object (32) at /var/www/nextcloud/apps/user_ldap/lib/LDAP.php#74”.

When i try to run ldap:search i don’t get any result even for users who can login successfully.
Are anyone aware of this issue?

Thanks

[j-ed]

@roei.solaredge

ldap_control_paged_result_response(): Result is: No such object (32) at /var/www/nextcloud/apps/user_ldap/lib/LDAP.php#74

I’m personally not using LDAP authentication, but the following forum postings are all referring to the same error message and might help you fixing the problem:

LDAP integration config seems broken

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LDAP connexion set lot of ldap control paged result response at log

Hi I configure LDAP authentification. All work find. But when i look at log page i see lot of line like : Error PHP ldap_control_paged_result_response(): No server controls in result at /var/www/html/nextcloud/apps/user_ldap/lib/LDAP.php#74 And i get lots of this line each LDAP connexion. What can cause this problem? ( I read something about $cookie but nothing about how to debug this problem) cordialy

User-ID instead of name

Hello, I have setup NextCloud 12 and I need to config user LDAP connexion. all seems OK. However, when i going on users, there is User-ID and not the real name. Any Idea Please ? [image]

[KarlF12]

It sounds like you have a problem with either your LDAP or Nextcloud’s LDAP configuration.

If you can’t get a list of users from LDAP, that sounds like the place to start troubleshooting. Can you query your LDAP using ldapsearch?

[roei.solaredge]

@KarlF12 The problem isn’t that i can’t get the user. The user that tried to login to the NextCloud appears in the list of users.
I have changed the Paging chunksize value from 500 to 3000 and now the user can login
@j-ed Thanks for the reference to the articles i saw them before but wasn’t sure that was the solution it did help me as you can see

Thanks all for you assistance