Nextcloud version: 16.0.0
Operating system and version: ubuntu 16.04
Apache version: apache 2.4.18
PHP version: 7.2
The issue you are facing:
When my user opens the files tab on Nextcloud I receive the following error message:
“This directory is unavailable, please check the logs or contact the administrator”
My user is also administrator and sees this error in the security & setup warnings:
" Your web server is not yet properly set up to allow file synchronization, because the WebDAV interface seems to be broken"
The other admin account does not receive this error
The output of your Nextcloud log in Admin > Logging:
[index] Error: Error: Call to a member function getCache() on null at <<closure>>
0. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 382
OCA\Files_Sharing\SharedStorage->getSourceRootInfo()
1. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 393
OCA\Files_Sharing\SharedStorage->getCache("", OCA\Files_Trashb ... l})
2. /var/www/nextcloud/lib/private/Files/View.php line 1726
OC\Files\Storage\Wrapper\Wrapper->getCache()
3. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 128
OC\Files\View->getPath(219317)
4. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 477
OCA\Files_Sharing\SharedStorage->init()
5. <<closure>>
OCA\Files_Sharing\SharedStorage->getSourceStorage()
6. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 506
undefinedundefinedcall_user_func_array([OCA\Files_Shari ... "], "*** sensitive parameter replaced ***")
7. /var/www/nextcloud/apps/files_sharing/lib/Cache.php line 93
OC\Files\Storage\Wrapper\Wrapper->__call("getSourceStorage", "*** sensitive parameter replaced ***")
8. /var/www/nextcloud/lib/private/Files/Cache/Wrapper/CacheJail.php line 321
OCA\Files_Sharing\Cache->getCache()
9. /var/www/nextcloud/lib/private/Files/View.php line 1727
OC\Files\Cache\Wrapper\CacheJail->getPathById(198450)
10. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 128
OC\Files\View->getPath(198450)
11. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 112
OCA\Files_Sharing\SharedStorage->init()
12. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 382
OCA\Files_Sharing\SharedStorage->getSourceRootInfo()
13. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 393
OCA\Files_Sharing\SharedStorage->getCache("", OCA\Files_Trashb ... l})
14. /var/www/nextcloud/lib/private/Files/Node/Folder.php line 374
OC\Files\Storage\Wrapper\Wrapper->getCache()
15. <<closure>>
OC\Files\Node\Folder->OC\Files\Node\{closure}("*** sensitive parameters replaced ***")
16. /var/www/nextcloud/lib/private/Files/Node/Folder.php line 375
undefinedundefinedarray_map(Closure {}, [OCA\Files_Exter ... }])
17. /var/www/nextcloud/apps/recommendations/lib/Service/RecentlyEditedFilesSource.php line 60
OC\Files\Node\Folder->getRecent(6)
18. /var/www/nextcloud/apps/recommendations/lib/Service/RecommendationService.php line 91
OCA\Recommendations\Service\RecentlyEditedFilesSource->getMostRecentRecommendation(OC\User\User {}, 6)
19. <<closure>>
OCA\Recommendations\Service\RecommendationService->OCA\Recommendations\Service\{closure}("*** sensitive parameters replaced ***")
20. /var/www/nextcloud/apps/recommendations/lib/Service/RecommendationService.php line 92
undefinedundefinedarray_reduce([OCA\Recommendat ... }], Closure {}, "*** sensitive parameter replaced ***")
21. /var/www/nextcloud/apps/recommendations/lib/Controller/RecommendationController.php line 63
OCA\Recommendations\Service\RecommendationService->getRecommendations(OC\User\User {})
22. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 166
OCA\Recommendations\Controller\RecommendationController->index()
23. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 99
OC\AppFramework\Http\Dispatcher->executeController(OCA\Recommendati ... {}, "index")
24. /var/www/nextcloud/lib/private/AppFramework/App.php line 126
OC\AppFramework\Http\Dispatcher->dispatch(OCA\Recommendati ... {}, "index")
25. /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php line 47
OC\AppFramework\App::main("OCA\\Recommenda ... r", "index", OC\AppFramework\ ... {}, {_route: "recomm ... "})
26. <<closure>>
OC\AppFramework\Routing\RouteActionHandler->__invoke({_route: "recomm ... "})
27. /var/www/nextcloud/lib/private/Route/Router.php line 297
undefinedundefinedcall_user_func(OC\AppFramework\ ... {}, {_route: "recomm ... "})
28. /var/www/nextcloud/lib/base.php line 975
OC\Route\Router->match("/apps/recommend ... s")
29. /var/www/nextcloud/index.php line 42
OC::handleRequest()
GET /apps/recommendations/api/recommendations
from 192.168.XXX.XXX by user at 2019-05-14T06:37:17+00:00
[remote] Error: Error: Call to a member function getCache() on null at <<closure>>
0. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 382
OCA\Files_Sharing\SharedStorage->getSourceRootInfo()
1. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 393
OCA\Files_Sharing\SharedStorage->getCache("", OCA\Files_Trashb ... l})
2. /var/www/nextcloud/lib/private/Files/View.php line 1726
OC\Files\Storage\Wrapper\Wrapper->getCache()
3. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 128
OC\Files\View->getPath(219317)
4. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 477
OCA\Files_Sharing\SharedStorage->init()
5. <<closure>>
OCA\Files_Sharing\SharedStorage->getSourceStorage()
6. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 506
undefinedundefinedcall_user_func_array([OCA\Files_Shari ... "], [])
7. /var/www/nextcloud/apps/files_sharing/lib/Cache.php line 93
OC\Files\Storage\Wrapper\Wrapper->__call("getSourceStorage", [])
8. /var/www/nextcloud/lib/private/Files/Cache/Wrapper/CacheJail.php line 321
OCA\Files_Sharing\Cache->getCache()
9. /var/www/nextcloud/lib/private/Files/View.php line 1727
OC\Files\Cache\Wrapper\CacheJail->getPathById(198450)
10. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 128
OC\Files\View->getPath(198450)
11. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 112
OCA\Files_Sharing\SharedStorage->init()
12. /var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php line 382
OCA\Files_Sharing\SharedStorage->getSourceRootInfo()
13. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 393
OCA\Files_Sharing\SharedStorage->getCache("", OCA\Files_Trashb ... l})
14. /var/www/nextcloud/lib/private/Files/View.php line 1470
OC\Files\Storage\Wrapper\Wrapper->getCache("")
15. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php line 265
OC\Files\View->getDirectoryContent("/")
16. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/TagsPlugin.php line 224
OCA\DAV\Connector\Sabre\Directory->getChildren()
17. <<closure>>
OCA\DAV\Connector\Sabre\TagsPlugin->handleGetProperties(Sabre\DAV\PropFind {}, OCA\DAV\Files\FilesHome {})
18. /var/www/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php line 105
undefinedundefinedcall_user_func_array([OCA\DAV\Connect ... "], [Sabre\DAV\PropF ... }])
19. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 1059
Sabre\Event\EventEmitter->emit("propFind", [Sabre\DAV\PropF ... }])
20. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 981
Sabre\DAV\Server->getPropertiesByNode(Sabre\DAV\PropFind {}, OCA\DAV\Files\FilesHome {})
21. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 1666
Sabre\DAV\Server->getPropertiesIteratorForPath("files/vaneenw", ["{DAV:}getlastm ... "], 1)
22. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 355
Sabre\DAV\Server->generateMultiStatus(Generator {}, false)
23. <<closure>>
Sabre\DAV\CorePlugin->httpPropFind(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
24. /var/www/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php line 105
undefinedundefinedcall_user_func_array([Sabre\DAV\CorePlugin {},"httpPropFind"], [Sabre\HTTP\Requ ... }])
25. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 479
Sabre\Event\EventEmitter->emit("method:PROPFIND", [Sabre\HTTP\Requ ... }])
26. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 254
Sabre\DAV\Server->invokeMethod(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
27. /var/www/nextcloud/apps/dav/lib/Server.php line 316
Sabre\DAV\Server->exec()
28. /var/www/nextcloud/apps/dav/appinfo/v2/remote.php line 35
OCA\DAV\Server->exec()
29. /var/www/nextcloud/remote.php line 163
undefinedundefinedrequire_once("/var/www/nextcl ... p")
PROPFIND /remote.php/dav/files/user/
from 192.168.XXX.XXX by user at 2019-05-14T06:37:16+00:00
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'salt',
'secret' => 'secret',
'trusted_domains' =>
array (
0 => 'localhost',
),
'datadirectory' => '/var/ncdata',
'overwrite.cli.url' => 'https://cloud.company.com',
'overwritehost' => 'cloud.company.com',
'overwriteprotocol' => 'https',
'dbtype' => 'mysql',
'version' => '16.0.0.9',
'dbname' => 'nextcloud_db',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_ncadmin',
'dbpassword' => 'password',
'installed' => true,
'instanceid' => 'instanceid',
'maintenance' => false,
'mail_smtpmode' => 'smtp',
'log_rotate_size' => '10485760',
'memcache.local' => '\\OC\\Memcache\\Redis',
'filelocking.enabled' => true,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0,
'dbindex' => 0,
'password' => 'password',
),
'htaccess.RewriteBase' => '/',
'loglevel' => 2,
'default_language' => 'nl',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'theme' => '',
'skeletondirectory' => '/var/ncdata/skeleton',
'updater.release.channel' => 'production',
'ldapUserCleanupInterval' => 51,
'mail_sendmailmode' => 'smtp',
'has_rebuilt_cache' => true,
);
How can this be solved please? My user may be reset as I have a backup of all the files.
kr
wouter