User Backend Erro - Help

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1
rror User backend OCA\ZimbraDrive\Auth\ZimbraUsersBackend not found. 2018-11-27T13:15:25+0000

This start happen after upgrade from 13 to 14.

I can’t do nothing to stop the error in the Admin>Log in the web interface.

The error still appear every second…

I don’t know what to do.

2

I just googled the ZimbraDrive thing and found the following on Github (Upgrade 14.0.3.0 Failed - Autoload path not allowed · Issue #11854 · nextcloud/server · GitHub)

Enabling Zimbra Drive (update oc_appconfig set configvalue=“yes” where appid=“zimbradrive” and configkey=“enabled”; ) fixed the issue for me as well.

So if you have access to your database via any database modifying tool (i.e. phpMyAdmin), try using the above statement:

UPDATE oc_appconfig 
SET configvalue="yes" 
WHERE appid="zimbradrive" AND configkey="enabled"

!!! Important !!!
Please make a backup of your database before you issue the above statement, just to make sure that if something goes wrong, you can always go back.

3

Hey Felix, thanks for your help, I don’t have phpmyadmin, I use Centos.

Im bad in mysql, how can I use this by the command prompt?

4

Hey rakos,

no worries, the phpMyAdmin was just an example but you can also do it via command line.

Just login via SSH and issue the following command:

mysql -uUsername -pPassword

Username = Your database user
Password = The users password

You should now see a mysql> prompt, where you can enter statements. If you do it via the command line, please ensure that you always add a semicolon ; at the end of each statement you execute.

6

Thanks Felix,

After sent by phpMyadmin (I installed it), seems to be OK, but I restart both apache and mysql services, and Still getting the error in the web interface Log, and can’t connect with the mail account, still “loading” all the time…

7

Did you check the table oc_appconfig in your database for the zimbradrive entry? Please could you issue the following command in your database and post the result on here:

SELECT *
FROM ob_appconfig
WHERE appid LIKE '%zimbra%';