Upload file size impossible not changing

fnc · March 18, 2021, 4:22pm

Nextcloud version (eg, 20.0.5): 21.0
Operating system and version (eg, Ubuntu 20.04): 20.4.2
Apache or nginx version (eg, Apache 2.4.25): Apache
PHP version (eg, 7.4): 7.4

The issue you are facing: I have tried to change all the possible parameters in order to increase the upload file limit, and even all of the changes I did, I cannot upload files larger than 1MB.
I’ve tried changing:

in php.ini file:

memory_limit = 8192M
upload_max_filesize = 8192M
post_max_filesize = 8192M
max_execution_time = 3600
max_input_time = 3600

in nginx reverse proxy conf:

client_max_body_size 8192M;

in .user.ini:

php_value upload_max_filesize 8G
php_value post_max_size 8G
php_value max_input_time 3600
php_value max_execution_time 3600

in .htaccess:

php_value upload_max_filesize 8G
php_value post_max_size 8G
php_value max_input_time 3600
php_value max_execution_time 3600

To clarify, I should say that I have installed Nextcloud in a docker cointainer and it works together with other containers: mariadb, letsencrypt and nginx-proxy

Is this the first time you’ve seen this error? (Y/N):N

Steps to replicate it:

Open Nextcloud web/client.
Upload a file larger than 1MB
Wait until it fails (aprox 2ms)

Please, can anyone help me? It is almost working perfectly…

kerberos · March 20, 2021, 4:09pm

In which folder are you changing the php.ini? Do you have fpm enabled?

If fpm is enabled, the php.ini file need to be changed at /etc/php/7.4/fpm

Changing it in the apache folder only will not help.

fnc · March 20, 2021, 6:11pm

I’m changing the php.ini file located at /usr/local/etc/php/.
Inside the docker container (and even in the host) I don’t have a directory in the path /etc/php/.

kerberos · March 20, 2021, 6:22pm

OK, i just wanted to mention it. I was struggling for this reason. But i do not have NC running in a container, but directly installed with FPM and Redis

fnc · March 22, 2021, 9:16am

Thanks, but I’m not using FPM.

Hope anyone can help me with this… I’ve been trying to fix it for a couple of weeks now.

n0plan · March 22, 2021, 9:22am

what does your php.info say ?

create a info.php file on your webserver check where php.ini is configured

<?php phpinfo(); ?>

this will solve your prob, if your installation is self hosted
brNP

fnc · March 22, 2021, 9:28am

Where should I create the file so I can access it from the web?

I mean, I have a domain configured let’s say cloud.bla.com. So if I want to see the php info file in cloud.bla.com/info.php, where should I create that file? How could I know the path?

n0plan · March 22, 2021, 9:34am

its the root of your webserver
simple add the file there and after u done delete it

one of many ways (if the installation fits)
somewhere maybe in /var/www/nextcloud/
create info.php with the content and call it via browser

fnc · March 22, 2021, 9:38am

I did try that. I created an info.php file inside the docker container’s path where the webserver loads the html code (/var/www/html/) but when I try to load the web page cloud.bla.com/info.php it redirects me to cloud.bla.com/login

n0plan · March 22, 2021, 9:42am

your config redirects all to login …
you have to solve this first

btw is this the folder where your nc stuff is ?

fnc · March 22, 2021, 9:55am

But where can I find that config file? Where can I fix the redirects? In an apache config file maybe?

Yes, in that directory is where all the nextcloud web is; data folder has a symlink and is placed in another path

n0plan · March 22, 2021, 10:21am

oh boy …

last try (what does say)
php -i |grep php.ini | wasnt workin on a system here so we came up with the info.php on the server (showed us the php.ini edited it ansprob solved)

how do you admin your nextcloud and your server ?
no offence but … no time here to support apache stuff

your problem is that you dont know what php.ini is used by your system … and on the other hand u / we dont know if the php.ini is set up correctly

im sory but im out

fnc · March 22, 2021, 10:45am

Well, it’s ok if you don’t want to help me.

I know which php.ini should be using my system and I have basic knowledge of how Apache works, what I don’t know is how Nextcloud and Docker work together.

Here you have a bunch of info about the php.ini files that nextcloud should use:

root@283de8c25dda:/usr/local/etc/php# php -i | grep .ini
Configuration File (php.ini) Path => /usr/local/etc/php
Scan this dir for additional .ini files => /usr/local/etc/php/conf.d
Additional .ini files parsed => /usr/local/etc/php/conf.d/docker-php-ext-apcu.ini,
/usr/local/etc/php/conf.d/docker-php-ext-bcmath.ini,
/usr/local/etc/php/conf.d/docker-php-ext-exif.ini,
/usr/local/etc/php/conf.d/docker-php-ext-gd.ini,
/usr/local/etc/php/conf.d/docker-php-ext-gmp.ini,
/usr/local/etc/php/conf.d/docker-php-ext-imagick.ini,
/usr/local/etc/php/conf.d/docker-php-ext-intl.ini,
/usr/local/etc/php/conf.d/docker-php-ext-ldap.ini,
/usr/local/etc/php/conf.d/docker-php-ext-memcached.ini,
/usr/local/etc/php/conf.d/docker-php-ext-opcache.ini,
/usr/local/etc/php/conf.d/docker-php-ext-pcntl.ini,
/usr/local/etc/php/conf.d/docker-php-ext-pdo_mysql.ini,
/usr/local/etc/php/conf.d/docker-php-ext-pdo_pgsql.ini,
/usr/local/etc/php/conf.d/docker-php-ext-redis.ini,
/usr/local/etc/php/conf.d/docker-php-ext-sodium.ini,
/usr/local/etc/php/conf.d/docker-php-ext-zip.ini,
/usr/local/etc/php/conf.d/nextcloud.ini,
/usr/local/etc/php/conf.d/opcache-recommended.ini

root@283de8c25dda:/usr/local/etc/php# cat conf.d/nextcloud.ini
memory_limit = 8192M
upload_max_filesize = 8192M
post_max_filesize = 8192M
max_execution_time = 3600
max_input_time = 3600

n0plan · March 22, 2021, 10:53am

and thats not true

nextcloud uses the php.ini used y the apache
“thats the bottom line”

if u have basic knowledge of how Apache works
ad a simple php page with the source posted above
and see where the php.ini is located then edit this file
and check in nextcloud if changes affected

btw u restarted apache service & eg php8.0-fmp after each change ?
just to be shure we are on the same page

not willing to help and no time for support are to different pages in different books

fnc · March 22, 2021, 11:10am

So, here you go:

It may seems like something crazy, but its using the same php.ini files I checked before.

After each change I even restarted the server, as it is a homeserver and stopping it doesn’t affect me.

n0plan · March 22, 2021, 11:17am

loaded config file none !!!
check this

fnc · March 22, 2021, 11:19am

I know, but it is parsing all the other ini files in which all the parameters are set for php.

For example:

Which is set in /usr/local/etc/php/conf.d/nextcloud.ini

n0plan · March 22, 2021, 11:30am

go to nextcloud dash and post screenshot of php
should look something like this
grafik

fnc · March 22, 2021, 11:35am

Despite that info, I still cannot upload files larger than 1MB (I have tried again right now)

n0plan · March 22, 2021, 11:39am

oh i see,
your docker is causin the problem / limitation
sorry this has nothing to do with nextcloud (btw which version r u rnnin ? )

and 8GB of ram is pretty fly for a docker installation
what kind of beast are u runnin as bare metal

anyhow you have to check your docker setup from the scratch