Upgrate problem from 16.0.8 to 17.0.3

EricJR · February 14, 2020, 5:07am

Hello evrybody,

My Nextcloud is installed on a shared hosting.
I launched the upgrade procedure via the 16.0.8 updater. The process went well (no error message).
At the end of the file replacement process, I normally returned to the Nextcloud homepage. There, no page loads and the update doesn’t happen.
Should index.php be launched, or another file?

Thank you for your help.

Éric HOFFMANN

rakekniven · February 14, 2020, 6:52am

Please check the log file your hoster is providing you.

EricJR · February 14, 2020, 11:02am

Hello
I have access to acces.log.
What should I be looking for?
Thanks

rakekniven · February 14, 2020, 12:46pm

Error.log would be more interesting.

For error messages or other conspicuous messages.

EricJR · February 14, 2020, 4:57pm

I’ve enabled php error messages. When launching the URL of my site, I get the following error:
Fatal error: Cannot redeclare getallheaders() in /home/httpd/e/r/i/eric-jr/n.hfn.re/3rdparty/ralouphie/getallheaders/src/getallheaders.php on line 10
What is this file used for?

rakekniven · February 14, 2020, 9:13pm

Hello @EricJR,

please use search engines and use the support of your shared hosting provider.

For this specific message I cannot help you.

fcadmin · March 12, 2020, 7:33am

Hello @EricJR,

I have the same problem and maybe the information from my error log is more useful for you to identify the problem.

PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /var/www/nc_stpeter/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38

EricJR · March 17, 2020, 5:42pm

@rakekniven @fcadmin
I solved the issue by renaming the “getallheaders()” command in the getallheaders.php file on line 10, to something else not used, for example “zutblahblah_getallheaders()”.
It seems to be a specific problem of PHP 7.3.
After the update, it does not seem to be necessary to do the reverse manipulation. I haven’t done it and I haven’t noticed any malfunction for several days.

I hope it will be usefull for you!
Regards,

fcadmin · March 17, 2020, 8:48pm

Thank You for this solution.
In the meanwhile I solved the problem by installing a fresh Nextcloud 17.0.3 and restoring data and config folders as well as the db from my backup. When I navigated to the page the incomplete upgrade process resumed and has been finished without errors. After that I was able to upgarde to Nextcloud 18 without any problem.

Regards!