Upgrade to 17.0.1 failed - UI and CLI not working anymore

ℹ️ Support
1

Hello,

On of my NC server is not working anymore after an upgrade from 16.0.5.1 to 17.0.1
The web is stuck within Maintenance mode, and from the CLI I get :

sudo -u www-data /usr/bin/php /var/www/nextcloud/updater/updater.phar
Nextcloud Updater - version: v16.0.3-3-ga0c2b25 dirty

Current version is 17.0.1.

Update to Nextcloud 17.0.1 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-17.0.1.zip
Open changelog ↗

Steps that will be executed:
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Continue update? [y/N] y

Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.

[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Update of code successful.

Should the "occ upgrade" command be executed? [Y/n] 

Parse error: syntax error, unexpected T_CLASS, expecting T_STRING or T_VARIABLE or '$' in /var/www/nextcloud/console.php on line 94

Keep maintenance mode active? [y/N] 

Parse error: syntax error, unexpected T_CLASS, expecting T_STRING or T_VARIABLE or '$' in /var/www/nextcloud/console.php on line 94

Maintenance mode is disabled

Then not only updater is not working anymore, but occ as well, with the same PHP error in console.php :

 sudo -u www-data php /var/www/nextcloud/occ 

Parse error: syntax error, unexpected T_CLASS, expecting T_STRING or T_VARIABLE or '$' in /var/www/nextcloud/console.php on line 94
#

Thanks in advance for your help !

1 Like
2

Anything special at line 94 in console.php? I would look at the file and see if it matches the code in the github repository.

3

Thanks for the suggestion !
I’ve just check the sum of this file compare to the one in the github repo, they are the same.

4

If it says the syntax is an issue maybe the php version doesn’t match supported versions?

5

I see you are updating from 16.0.5. I think it’s recommended updating from 16.0.6. I had to upgrade php for nc 16.0.6.

6

it is running on Ubuntu server 18.04, with default php 7.2 packages, served by Apache 2.4. I have other servers set up exactly the same, which are running fine and has been upgraded to 7.0.1.

I’ve read somewhere else that the PHP memory_limit should be set to 512M, which I’ve done as well.

7

Thanks ! Is there a way to downgrade to the backuped version ?

8

never tried it.

9

I’ve finally restored last working backup (both database and /var/www/nextcloud)
Also I’ll turn update channel to Production and will make sure that we are on the latest minor before upgrading to major.
Thanks for your help !

10

good luck! It would be nice if you could let us know if taking the minor update first solves the problem.