Upgrade stuck in "Step 4 is currently in process."

After trying normal update on my nc-server I’m facing with ever lasting message

Step 4 is currently in process. Please reload this page later.

How can I fix this? And what does “later” mean in this case? I keep seeing this message for a few days already…

if you can access your server have you tried commandline update?
i trust this way than through the web updating, command is sudo -u www-data php /var/www/nextcloud/updater/updater.phar
good luck

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I also had this problem. Probably your download got stuck. What helped for me was deleting/moving a hidden file
.../nextcloud/data/updater-ocxxxxx/.step
Then you can start upgrade process again.
I had to do this several times. Maybe there is an overload on the download servers…

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works - thx