Upgrade problem

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version 17.0.1:
Operating system and version Plesk Obsidian v18.0.21_build1800191115.23 os_CentOS 7 on CentOS Linux 7.7.1908 (Core):
Apache or nginx version (eg, Apache 2.4.25):
PHP version 7.3.11:

The issue you are facing:

After the upgrade from 16 to 17.0.1:

The output of Nextcloud upgrade page

Authentication
To login you need to provide the unhashed value of "updater.secret" in your config file.

If you don't know that value, you can access this updater directly via the Nextcloud admin screen or generate your own secret:

php -r '$password = trim(shell_exec("openssl rand -base64 48"));if(strlen($password) === 64) {$hash = password_hash($password, PASSWORD_DEFAULT) . "\n"; echo "Insert as \"updater.secret\": ".$hash; echo "The plaintext value is: ".$password."\n";}else{echo "Could not execute OpenSSL.\n";};'

I tried several times to create the secret key and insert it into the config file, but it is always rejected.

anyone can help me?