Nextcloud version : eg, 13.0.1
Operating system and version : Debian 9.3 - Kernel 4.9.0-6-amd64)
Apache or nginx version : nginx/1.10.3
PHP version (eg, 7.1): PHP 7.0.27-0+deb9u1 / Zend OPcache v7.0.27-0+deb9u1
The issue you are facing:
I’ve recieved a notification v13.0.1 available, tried to upgrade over cli but gave me a notification my version up-to-date therefore tried to upgrade over web upgrade but failed stuck on maintanence screen, therefore i’ve deleted .step file and tried to upgrade again and it was successfull till i recieve an empty page writes following :
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.
i manually downloaded zip and copied config.php and apps to new fresh folder but result was same even after restarting nginx. Forgot to mention i’ve also rebooted server too.
I also tried a suggestion (5th comment by fauno) mentioned here Files app is empty after upgrade from 11 to 12 · Issue #5696 · nextcloud/server · GitHub but still no luck. Any suggestions ?
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- upgrade via web interface
- delete .steps file under data/updater-XXX/ and occ set maintanence off
- upgrade via web interface again
The output of your Nextcloud log in Admin > Logging:
{"reqId":"aLdVQOVLVmE6O01BoAPO","level":1,"time":"2018-03-15T18:12:34+01:00","remoteAddr":"192.168.1.19","user":"mucahid","app":"no app in context","method":"GET","url":"\/apps\/files\/","message":"JSCombiner: deps file empty: merged-template-prepend.js.deps","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Ubuntu Chromium\/64.0.3282.167 Chrome\/64.0.3282.167 Safari\/537.36","version":"13.0.1.1"}
{"reqId":"aLdVQOVLVmE6O01BoAPO","level":3,"time":"2018-03-15T18:12:49+01:00","remoteAddr":"192.168.1.19","user":"mucahid","app":"index","method":"GET","url":"\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\\\/mucahid\\\/files\\\/Shared\\\/music\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Folder.php(133): OC\\\\Files\\\\Node\\\\Root->get('\\\/mucahid\\\/files\\\/...')\\n#1 \\\/var\\\/www\\\/html\\\/nextcloud\\\/apps\\\/music\\\/utility\\\/scanner.php(367): OC\\\\Files\\\\Node\\\\Folder->get('\\\/Shared\\\/music\\\/')\\n#2 \\\/var\\\/www\\\/html\\\/nextcloud\\\/apps\\\/music\\\/utility\\\/scanner.php(120): OCA\\\\Music\\\\Utility\\\\Scanner->getUserMusicFolder('mucahid', Object(OC\\\\Files\\\\Node\\\\Folder))\\n#3 \\\/var\\\/www\\\/html\\\/nextcloud\\\/apps\\\/music\\\/utility\\\/scanner.php(101): OCA\\\\Music\\\\Utility\\\\Scanner->pathIsUnderMusicFolder('\\\/appdata_ocuhf8...', 'mucahid', Object(OC\\\\Files\\\\Node\\\\Folder))\\n#4 \\\/var\\\/www\\\/html\\\/nextcloud\\\/apps\\\/music\\\/hooks\\\/filehooks.php(67): OCA\\\\Music\\\\Utility\\\\Scanner->update(Object(OC\\\\Files\\\\Node\\\\File), 'mucahid', Object(OC\\\\Files\\\\Node\\\\Folder))\\n#5 [internal function]: OCA\\\\Music\\\\Hooks\\\\FileHooks::updated(Object(OC\\\\Files\\\\Node\\\\File))\\n#6 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Hooks\\\/EmitterTrait.php(99): call_user_func_array(Array, Array)\\n#7 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Hooks\\\/PublicEmitter.php(36): OC\\\\Hooks\\\\BasicEmitter->emit('\\\\\\\\OC\\\\\\\\Files', 'postWrite', Array)\\n#8 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Root.php(136): OC\\\\Hooks\\\\PublicEmitter->emit('\\\\\\\\OC\\\\\\\\Files', 'postWrite', Array)\\n#9 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(108): OC\\\\Files\\\\Node\\\\Root->emit('\\\\\\\\OC\\\\\\\\Files', 'postWrite', Array)\\n#10 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/File.php(66): OC\\\\Files\\\\Node\\\\Node->sendHooks(Array)\\n#11 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/SimpleFS\\\/SimpleFile.php(104): OC\\\\Files\\\\Node\\\\File->putContent('(function($) {\\\\n...')\\n#12 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSCombiner.php(194): OC\\\\Files\\\\SimpleFS\\\\SimpleFile->putContent('(function($) {\\\\n...')\\n#13 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSCombiner.php(103): OC\\\\Template\\\\JSCombiner->cache('\\\/var\\\/www\\\/html\\\/n...', 'merged-template...', Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder))\\n#14 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSResourceLocator.php(113): OC\\\\Template\\\\JSCombiner->process('\\\/var\\\/www\\\/html\\\/n...', 'core\\\/js\\\/merged-...', 'core')\\n#15 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSResourceLocator.php(69): OC\\\\Template\\\\JSResourceLocator->cacheAndAppendCombineJsonIfExist('\\\/var\\\/www\\\/html\\\/n...', 'core\\\/js\\\/merged-...')\\n#16 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/ResourceLocator.php(78): OC\\\\Template\\\\JSResourceLocator->doFind('js\\\/merged-templ...')\\n#17 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(306): OC\\\\Template\\\\ResourceLocator->find(Array)\\n#18 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(146): OC\\\\TemplateLayout::findJavascriptFiles(Array)\\n#19 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(207): OC\\\\TemplateLayout->__construct('user', 'files')\\n#20 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/public\\\/AppFramework\\\/Http\\\/TemplateResponse.php(157): OC_Template->fetchPage()\\n#21 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(114): OCP\\\\AppFramework\\\\Http\\\\TemplateResponse->render()\\n#22 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(115): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files\\\\Controller\\\\ViewController), 'index')\\n#23 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('ViewController', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#24 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#25 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Route\\\/Router.php(297): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#26 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/base.php(998): OC\\\\Route\\\\Router->match('\\\/apps\\\/files\\\/')\\n#27 \\\/var\\\/www\\\/html\\\/nextcloud\\\/index.php(37): OC::handleRequest()\\n#28 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Root.php\",\"Line\":202}","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Ubuntu Chromium\/64.0.3282.167 Chrome\/64.0.3282.167 Safari\/537.36","version":"13.0.1.1"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'XXXXXX',
'passwordsalt' => 'XXXXXXX',
'secret' => 'XXXXXXX',
'trusted_domains' =>
array (
0 => 'mydomain.com',
2 => 'mydomain.org',
),
'datadirectory' => '/media/cloud',
'overwrite.cli.url' => 'https://mydomain.com',
'dbtype' => 'mysql',
'version' => '13.0.1.1',
'dbname' => 'nc_data',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'dbadmin',
'dbpassword' => 'dbpasword',
'loglevel' => 1,
'logtimezone' => 'Europe/Berlin',
'logfile' => '/var/log/nextcloud.log',
'log_rotate_size' => 104857600,
'cron_log' => false,
'installed' => true,
'filesystem_check_changes' => 1,
'quota_include_external_storage' => false,
'knowledgebaseenabled' => false,
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0.0,
),
'filelocking.enabled' => 'true',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'maintenance' => false,
'theme' => '',
'enable_previews' => true,
'mail_from_address' => 'postmaster',
'mail_smtpmode' => 'php',
'mail_smtpauthtype' => 'LOGIN',
'mail_domain' => 'mydomain.org',
'updater.secret' => 'XXXXXXXX',
);
The output of your Apache/nginx/system log in /var/log/____:
nothing to show as i'm logging under nextcloud.log which pasted above