Support intro
Nextcloud version (eg, 20.0.5): 21.0.2
Operating system and version (eg, Ubuntu 20.04): 20.04
Apache or nginx version (eg, Apache 2.4.25): 2.4.29
PHP version (eg, 7.4): 7.4
The output of your Nextcloud log in Admin > Logging:
{"reqId":"EV5fmbCocRDZx5QfP1ER","level":2,"time":"2021-05-21T20:14:45+00:00","remoteAddr":"192.168.1.210","user":"herve","app":"lib","method":"GET","url":"/index.php","message":"AppManger::checkAppForUser - can't decode group IDs: NULL - json error code: 4","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36","version":"21.0.2.1"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
array (
0 => '192.168.1.211',
1 => 'xxxxxxxx.fr',
2 => 'xxxxxxxxxxx.fr',
3 => 'localhost',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '21.0.2.1',
'overwrite.cli.url' => 'http://localhost/nextcloud',
'dbname' => 'nextcloud',
'dbhost' => 'xxxxxxxxxxxxxxxx',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_herve',
'dbpassword' => 'xxxxxxxxxxxxxxxxx',
'memcache.local' => '\\OC\\Memcache\\APCu',
'installed' => true,
'auth.bruteforce.protection.enabled' => false,
'integrity.check.disabled' => true,
'default_phone_region' => 'FR',
'app_install_overwrite' =>
array (
0 => 'occweb',
1 => 'breezedark',
2 => 'documentserver_community',
3 => 'ocdownloader',
4 => 'files_trackdownloads',
5 => 'cookbook',
6 => 'onlyoffice',
7 => 'files_opds',
),
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'cloud',
'mail_domain' => 'xxxxxxxxxxxxxxxx',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => 'xxxxxxxxxxxxxxt',
'mail_smtpport' => '587',
'mail_smtpauth' => 1,
'mail_smtpname' => 'xxxxxxxxxxxxxxxx',
'mail_smtppassword' => 'xxxxxxxxxxxxxx',
'theme' => '',
'loglevel' => 2,
'updater.release.channel' => 'stable',
'maintenance' => false,
'updater.secret' => xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
);
Hello
After proceeding upgrade to 21.0.2, I face to an internal error issue (in french: Le serveur est incapable d'exécuter votre requête.
Si cela se reproduit, veuillez envoyer les détails techniques ci-dessous à l'administrateur du serveur.)
After a simple log research, I found a JSON error: message":"AppManger::checkAppForUser - can't decode group IDs: NULL - json error code: 4"
Is there any way to solve it? Thanks!