Nextcloud version (eg, 20.0.5): 22.2.5
Operating system and version (eg, Ubuntu 20.04): CentOS 7
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me
The issue you are facing:
Running the webupdate from 22.2.5 to 22.2.6 or from 22.2.5 to 22.2.7 fails during the “Extracting” step. I do not get any error messages in the UI. I can retry, but it does not help.
Unfortunately I do not find any errors in the logs (apache, nextcloud.log, …) at the time of the update.
Anyone else experiencing this?
Any ideas where to start debugging this?
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
- Open Nextcloud as user with admin permissions
- Start webupdate from “Settings”
- Click on “Start update” in the webupdate
- Update fails during extracting step.
The output of your Nextcloud log in Admin > Logging:
None at the time of the update, unfortunately.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocdb7e71d845',
'passwordsalt' => 'REDACTED',
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '22.2.5.1',
'default_phone_region' => 'DE',
'dbname' => 'owncloud',
'dbhost' => 'REDACTED',
'dbtableprefix' => 'oc_',
'dbuser' => 'REDACTED',
'dbpassword' => 'REDACTED',
'installed' => true,
'forcessl' => true,
'theme' => '',
'trusted_domains' =>
array (
0 => 'REDACTED',
1 => 'REDACTED',
2 => 'REDACTED',
),
'secret' => 'REDACTED',
'forceSSLforSubdomains' => true,
'maintenance' => false,
'trashbin_retention_obligation' => 'auto',
'updatechecker' => false,
'memcache.local' => '\\OC\\Memcache\\APCu',
'loglevel' => 2,
'logtimezone' => 'Europe/Berlin',
'log_type' => 'file',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'log_authfailip' => true,
'log_rotate_size' => 1048576,
'overwrite.cli.url' => 'REDACTED',
'mysql.utf8mb4' => true,
'encryption.legacy_format_support' => false,
'encryption.key_storage_migrated' => false,
'updater.secret' => 'REDACTED',
);
The output of your Apache/nginx/system log in /var/log/____:
None at the time of the update, unfortunately.