# Updating from 16.0.3 to 17 **URL:** \ **Category:** ℹ️ Support\ **Created:** [December 16, 2019, 10:30pm UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353 "2019-12-16T22:30:19Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![RoyMullinsJr](https://help.nextcloud.com/letter_avatar/roymullinsjr/32/6_22734026db12803ebb3e059622ac3534.png) [@RoyMullinsJr](https://help.nextcloud.com/u/RoyMullinsJr)\ **Post date:** [December 16, 2019, 10:30pm UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/1 "2019-12-16T22:30:20Z")
Went to update from 16.0.3 to 17 and everything was good until it got to delete files, then it said it couldnt unlink a file and now stuck in maint. mode. Here is the message… ## Delete old files Could not unlink: /var/www/html/updater/…/.user.ini HELP !!! ---
**Author:** ![gas85](https://help.nextcloud.com/user_avatar/help.nextcloud.com/gas85/32/7772_2.png) [@gas85](https://help.nextcloud.com/u/gas85)\ **Post date:** [December 17, 2019, 8:04am UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/2 "2019-12-17T08:04:05Z")
Do you have shell access to the server? If yes, just find it via: ``` sudo find /var/www/html/updater/ -name ".user.ini" ``` you will see something like this as output: ``` /var/www/html/updater/blabla/.user.ini ``` Copy it and and delete this file via command with output path from above: ``` sudo rm /var/www/html/updater/blabla/.user.ini ``` ---
**Author:** ![RoyMullinsJr](https://help.nextcloud.com/letter_avatar/roymullinsjr/32/6_22734026db12803ebb3e059622ac3534.png) [@RoyMullinsJr](https://help.nextcloud.com/u/RoyMullinsJr)\ **Post date:** [December 18, 2019, 4:11am UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/3 "2019-12-18T04:11:25Z")
that file doesnt exist where it thinks it does ---
**Author:** ![RoyMullinsJr](https://help.nextcloud.com/letter_avatar/roymullinsjr/32/6_22734026db12803ebb3e059622ac3534.png) [@RoyMullinsJr](https://help.nextcloud.com/u/RoyMullinsJr)\ **Post date:** [December 18, 2019, 4:14pm UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/4 "2019-12-18T16:14:15Z")
got past that file but now hungup on this ## Delete old files Could not unlink: /var/www/html/updater/…/core/shipped.json so i create an empty file and then delete it then it does this ## Delete old files core/shipped.json is not available keeps going in a circle and i cant seem to break it. ---
**Author:** ![RoyMullinsJr](https://help.nextcloud.com/letter_avatar/roymullinsjr/32/6_22734026db12803ebb3e059622ac3534.png) [@RoyMullinsJr](https://help.nextcloud.com/u/RoyMullinsJr)\ **Post date:** [December 18, 2019, 11:14pm UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/5 "2019-12-18T23:14:03Z")
got past delete old files, had to do each one manually but now i get this, how do i solve. i expect to have to do this for everything being copied. ## Move new files in place Could not rename /mnt/cloud-data/updater-ocn567xmn7il/downloads/nextcloud/occ to /var/www/html/updater/…/occ ---
**Author:** ![gas85](https://help.nextcloud.com/user_avatar/help.nextcloud.com/gas85/32/7772_2.png) [@gas85](https://help.nextcloud.com/u/gas85)\ **Post date:** [December 19, 2019, 8:03am UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/6 "2019-12-19T08:03:39Z")
> [@RoyMullinsJr](#): > > core/shipped.json is not available Check this old tread out, it works for me always: > [@Update to 13 fails - core/shipped.json is not available](https://help.nextcloud.com/t/update-to-13-fails-core-shipped-json-is-not-available/27294/4): > > Looks I solve it: ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 4, 2024, 12:26pm UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/7 "2024-12-04T12:26:32Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 11, 2024, 4:09pm UTC](https://help.nextcloud.com/t/updating-from-16-0-3-to-17/66353/8 "2024-12-11T16:09:55Z")