Updater locked after failed update

updater.log

Nextcloud version (14.0.14):
PHP version (7.2.24):

Hey y’all,

After successful updated from NC12 to NC 13 and then to NC14, I’m now trying to update from NC14 to NC15 through the WebGUI. The updated stopped working on Step 9 (removing old files).

Here is the updater.log:

2019-11-13T12:10:33+0100 jXTxOWNkgb [info] request to updater
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] currentStep()
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] show HTML page
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] current version: 13.0.12 build time: 2019-02-27T20:30:52+00:00 f47c8bd0bd9e4086b935d2b8a2d2c78f0341fef0
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] getUpdateServerResponse()
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] updaterServer: https://updates.nextcloud.org/updater_server/
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] releaseChannel: stable
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] internal version: 13.0.12.1
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] updateURL: https://updates.nextcloud.org/updater_server/?version=13x0x12x1xxxstablexx2019-02-27T20%3A30%3A52%2B00%3A00+f47c8bd0bd9e4086b935d2b8a2d2c78f0341fef0x7x2x24
2019-11-13T12:10:33+0100 jXTxOWNkgb [info] getUpdateServerResponse response: Array
(
    [version] => 14.0.14.1
    [versionstring] => Nextcloud 14.0.14
    [url] => https://download.nextcloud.com/server/releases/nextcloud-14.0.14.zip
    [web] => https://docs.nextcloud.com/server/14/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=14.0.14
    [autoupdater] => 1
    [eol] => 1
    [signature] => Nw1PhE391uasWeU66JtBoJGTRHDdImBNBkpMlh4nTG6UJFouFTDDmqHq6DcanS5e
qoC79rxiC7lloaN/05AZ7AY1FSNjG5G9xPM4OWgTCbwXhUfD3DjGVzzbMVnTWgeK
ZMgZqqU8F4uWHkcEB0fqImZYnFMdX7E7xZmEIO8BSOOdS6PvvZTAeDXEwWSBMRVa
7wEYp/hwJzV3UCy5SThYHqs+8EIdQeql1/3o/P/0bsGnsgpLGK/2bV4lzVV74m3T
RrZ6EDdSnGyybYX4QGv/wfng9RijMdMdr1SYzJfkRKj+JX37zgscL/87XgnApkQS
FaqAZYszh1hjGEyQaoibXw==
)

2019-11-13T12:10:33+0100 jXTxOWNkgb [info] checkForUpdate() Array
(
    [version] => 14.0.14.1
    [versionstring] => Nextcloud 14.0.14
    [url] => https://download.nextcloud.com/server/releases/nextcloud-14.0.14.zip
    [web] => https://docs.nextcloud.com/server/14/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=14.0.14
    [autoupdater] => 1
    [eol] => 1
    [signature] => Nw1PhE391uasWeU66JtBoJGTRHDdImBNBkpMlh4nTG6UJFouFTDDmqHq6DcanS5e
qoC79rxiC7lloaN/05AZ7AY1FSNjG5G9xPM4OWgTCbwXhUfD3DjGVzzbMVnTWgeK
ZMgZqqU8F4uWHkcEB0fqImZYnFMdX7E7xZmEIO8BSOOdS6PvvZTAeDXEwWSBMRVa
7wEYp/hwJzV3UCy5SThYHqs+8EIdQeql1/3o/P/0bsGnsgpLGK/2bV4lzVV74m3T
RrZ6EDdSnGyybYX4QGv/wfng9RijMdMdr1SYzJfkRKj+JX37zgscL/87XgnApkQS
FaqAZYszh1hjGEyQaoibXw==
)

2019-11-13T12:10:33+0100 jXTxOWNkgb [info] end of checkForUpdate() Update to Nextcloud 14.0.14 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-14.0.14.zip</code>
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] request to updater
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] currentStep()
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] POST request for step "1"
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] startStep("1")
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] checkForExpectedFilesAndFolders()
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] end of checkForExpectedFilesAndFolders()
2019-11-13T12:10:37+0100 JOuvmH5tzH [info] endStep("1")
2019-11-13T12:10:37+0100 58pQRZe7QD [info] request to updater
2019-11-13T12:10:37+0100 58pQRZe7QD [info] currentStep()
2019-11-13T12:10:37+0100 58pQRZe7QD [info] Step 1 is in state "end".
2019-11-13T12:10:37+0100 58pQRZe7QD [info] POST request for step "2"
2019-11-13T12:10:37+0100 58pQRZe7QD [info] startStep("2")
2019-11-13T12:10:37+0100 58pQRZe7QD [info] checkWritePermissions()
2019-11-13T12:10:37+0100 58pQRZe7QD [info] end of checkWritePermissions()
2019-11-13T12:10:37+0100 58pQRZe7QD [info] endStep("2")
2019-11-13T12:10:37+0100 cikmfKkvJY [info] request to updater
2019-11-13T12:10:37+0100 cikmfKkvJY [info] currentStep()
2019-11-13T12:10:37+0100 cikmfKkvJY [info] Step 2 is in state "end".
2019-11-13T12:10:37+0100 cikmfKkvJY [info] POST request for step "3"
2019-11-13T12:10:37+0100 cikmfKkvJY [info] startStep("3")
2019-11-13T12:10:37+0100 cikmfKkvJY [info] createBackup()
2019-11-13T12:10:50+0100 cikmfKkvJY [info] end of createBackup()
2019-11-13T12:10:50+0100 cikmfKkvJY [info] endStep("3")
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] request to updater
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] currentStep()
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] Step 3 is in state "end".
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] POST request for step "4"
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] startStep("4")
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] downloadUpdate()
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] getUpdateServerResponse()
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] updaterServer: https://updates.nextcloud.org/updater_server/
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] releaseChannel: stable
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] internal version: 13.0.12.1
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] updateURL: https://updates.nextcloud.org/updater_server/?version=13x0x12x1xxxstablexx2019-02-27T20%3A30%3A52%2B00%3A00+f47c8bd0bd9e4086b935d2b8a2d2c78f0341fef0x7x2x24
2019-11-13T12:10:50+0100 GOJgdO0WAp [info] getUpdateServerResponse response: Array
(
    [version] => 14.0.14.1
    [versionstring] => Nextcloud 14.0.14
    [url] => https://download.nextcloud.com/server/releases/nextcloud-14.0.14.zip
    [web] => https://docs.nextcloud.com/server/14/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=14.0.14
    [autoupdater] => 1
    [eol] => 1
    [signature] => Nw1PhE391uasWeU66JtBoJGTRHDdImBNBkpMlh4nTG6UJFouFTDDmqHq6DcanS5e
qoC79rxiC7lloaN/05AZ7AY1FSNjG5G9xPM4OWgTCbwXhUfD3DjGVzzbMVnTWgeK
ZMgZqqU8F4uWHkcEB0fqImZYnFMdX7E7xZmEIO8BSOOdS6PvvZTAeDXEwWSBMRVa
7wEYp/hwJzV3UCy5SThYHqs+8EIdQeql1/3o/P/0bsGnsgpLGK/2bV4lzVV74m3T
RrZ6EDdSnGyybYX4QGv/wfng9RijMdMdr1SYzJfkRKj+JX37zgscL/87XgnApkQS
FaqAZYszh1hjGEyQaoibXw==
)

2019-11-13T12:10:50+0100 GOJgdO0WAp [info] storage location exists
2019-11-13T12:10:52+0100 GOJgdO0WAp [info] end of downloadUpdate()
2019-11-13T12:10:52+0100 GOJgdO0WAp [info] endStep("4")
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] request to updater
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] currentStep()
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] Step 4 is in state "end".
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] POST request for step "5"
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] startStep("5")
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] verifyIntegrity()
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] getUpdateServerResponse()
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] updaterServer: https://updates.nextcloud.org/updater_server/
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] releaseChannel: stable
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] internal version: 13.0.12.1
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] updateURL: https://updates.nextcloud.org/updater_server/?version=13x0x12x1xxxstablexx2019-02-27T20%3A30%3A52%2B00%3A00+f47c8bd0bd9e4086b935d2b8a2d2c78f0341fef0x7x2x24
2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] getUpdateServerResponse response: Array
(
    [version] => 14.0.14.1
    [versionstring] => Nextcloud 14.0.14
    [url] => https://download.nextcloud.com/server/releases/nextcloud-14.0.14.zip
    [web] => https://docs.nextcloud.com/server/14/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=14.0.14
    [autoupdater] => 1
    [eol] => 1
    [signature] => Nw1PhE391uasWeU66JtBoJGTRHDdImBNBkpMlh4nTG6UJFouFTDDmqHq6DcanS5e
qoC79rxiC7lloaN/05AZ7AY1FSNjG5G9xPM4OWgTCbwXhUfD3DjGVzzbMVnTWgeK
ZMgZqqU8F4uWHkcEB0fqImZYnFMdX7E7xZmEIO8BSOOdS6PvvZTAeDXEwWSBMRVa
7wEYp/hwJzV3UCy5SThYHqs+8EIdQeql1/3o/P/0bsGnsgpLGK/2bV4lzVV74m3T
RrZ6EDdSnGyybYX4QGv/wfng9RijMdMdr1SYzJfkRKj+JX37zgscL/87XgnApkQS
FaqAZYszh1hjGEyQaoibXw==
)

2019-11-13T12:10:52+0100 pWxh9RxZe3 [info] storage location: /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater-ocimjs77jpqc/downloads/
2019-11-13T12:10:53+0100 pWxh9RxZe3 [info] end of verifyIntegrity()
2019-11-13T12:10:53+0100 pWxh9RxZe3 [info] endStep("5")
2019-11-13T12:10:53+0100 FTQxok8mDY [info] request to updater
2019-11-13T12:10:53+0100 FTQxok8mDY [info] currentStep()
2019-11-13T12:10:53+0100 FTQxok8mDY [info] Step 5 is in state "end".
2019-11-13T12:10:53+0100 FTQxok8mDY [info] POST request for step "6"
2019-11-13T12:10:53+0100 FTQxok8mDY [info] startStep("6")
2019-11-13T12:10:53+0100 FTQxok8mDY [info] extractDownload()
2019-11-13T12:10:53+0100 FTQxok8mDY [info] storage location: /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater-ocimjs77jpqc/downloads/
2019-11-13T12:10:56+0100 FTQxok8mDY [info] end of extractDownload()
2019-11-13T12:10:56+0100 FTQxok8mDY [info] endStep("6")
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] request to updater
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] currentStep()
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] Step 6 is in state "end".
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] POST request for step "7"
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] startStep("7")
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] setMaintenanceMode("true")
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] configFileName /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/updater/../config/config.php
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] end of setMaintenanceMode()
2019-11-13T12:10:56+0100 hD0RpJUdcj [info] endStep("7")
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] request to updater
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] currentStep()
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] Step 7 is in state "end".
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] POST request for step "8"
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] startStep("8")
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replaceEntryPoints()
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replace index.php
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replace status.php
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replace remote.php
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replace public.php
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replace ocs/v1.php
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] replace ocs/v2.php
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] end of replaceEntryPoints()
2019-11-13T12:10:57+0100 KnqUOkMv4G [info] endStep("8")
2019-11-13T12:10:57+0100 GcizbWIBmi [info] request to updater
2019-11-13T12:10:57+0100 GcizbWIBmi [info] currentStep()
2019-11-13T12:10:57+0100 GcizbWIBmi [info] Step 8 is in state "end".
2019-11-13T12:10:57+0100 GcizbWIBmi [info] POST request for step "9"
2019-11-13T12:10:57+0100 GcizbWIBmi [info] startStep("9")
2019-11-13T12:10:57+0100 GcizbWIBmi [info] deleteOldFiles()
2019-11-13T12:10:58+0100 GcizbWIBmi [info] config sample exists
2019-11-13T12:10:58+0100 GcizbWIBmi [info] themes README exists
2019-11-13T12:11:10+0100 GcizbWIBmi [info] end of deleteOldFiles()
2019-11-13T12:11:10+0100 GcizbWIBmi [info] endStep("9")
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] request to updater
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] currentStep()
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] Step 9 is in state "end".
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] POST request for step "10"
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] startStep("10")
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] moveNewVersionInPlace()
2019-11-13T12:11:10+0100 xFvwrlgZMm [info] storage location: /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater-ocimjs77jpqc/downloads/nextcloud/
2019-11-13T12:11:16+0100 xFvwrlgZMm [info] end of moveNewVersionInPlace()
2019-11-13T12:11:16+0100 xFvwrlgZMm [info] endStep("10")
2019-11-13T12:11:17+0100 g9zhVmES2a [info] request to updater
2019-11-13T12:11:17+0100 g9zhVmES2a [info] currentStep()
2019-11-13T12:11:17+0100 g9zhVmES2a [info] Step 10 is in state "end".
2019-11-13T12:11:17+0100 g9zhVmES2a [info] POST request for step "11"
2019-11-13T12:11:18+0100 g9zhVmES2a [info] startStep("11")
2019-11-13T12:11:18+0100 g9zhVmES2a [info] setMaintenanceMode("false")
2019-11-13T12:11:18+0100 g9zhVmES2a [info] configFileName /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/updater/../config/config.php
2019-11-13T12:11:18+0100 g9zhVmES2a [info] end of setMaintenanceMode()
2019-11-13T12:11:18+0100 g9zhVmES2a [info] endStep("11")
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] request to updater
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] currentStep()
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] Step 11 is in state "end".
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] POST request for step "12"
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] startStep("12")
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] finalize()
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] storage location: /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater-ocimjs77jpqc/downloads/nextcloud/
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] call opcache_reset()
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] end of finalize()
2019-11-13T12:11:18+0100 mjq9UdTOOw [info] endStep("12")
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] request to updater
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] currentStep()
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] show HTML page
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] current version: 14.0.14 build time: 2019-08-14T19:11:28+00:00 9b52eb90e4cac11944fed0c610e3eb6ed9473e8b
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] getUpdateServerResponse()
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] updaterServer: https://updates.nextcloud.com/updater_server/
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] releaseChannel: stable
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] internal version: 14.0.14.1
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] updateURL: https://updates.nextcloud.com/updater_server/?version=14x0x14x1xxxstablexx2019-08-14T19%3A11%3A28%2B00%3A00+9b52eb90e4cac11944fed0c610e3eb6ed9473e8bx7x2x24
2019-11-13T12:12:20+0100 X0LfpyIv2e [info] getUpdateServerResponse response: Array
(
    [version] => 15.0.12.1
    [versionstring] => Nextcloud 15.0.12
    [url] => https://download.nextcloud.com/server/releases/nextcloud-15.0.12.zip
    [web] => https://docs.nextcloud.com/server/15/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=15.0.12
    [autoupdater] => 1
    [eol] => 0
    [signature] => ky2vKMSu1tjkpsPaAf6CkqtKJwkeZ8fxT9a9TBNwAAbl3AAIYqQKjT0Np5nvFwzb
Z9N2axbhWdy0WuY7ffxDwYL7lKzzJ4nfeYzIVJV49y1W2kbz5KvDhX4/ACgGw42m
WSmJdyx7hnp5JdcddA/eZDh2yrffC+MjrSaZXBvitnxMtI2xaeOUpphvjKgy8wF+
Cb8hjiKCAbhG11F2qq8TpX79l5I1n32RhvhJMc1GXmSSlR+dKK0zVIspW9ENMsRc
xsVlYeI9cGdGpShVj4eC3ya2ZZ0KFsEwwvJlOjXbJ8Ctw133fWEp/1nGFuiCP3sZ
nfCSJ75Tc780Fqo0Q4pc8A==
)

2019-11-13T12:12:20+0100 X0LfpyIv2e [info] checkForUpdate() Array
(
    [version] => 15.0.12.1
    [versionstring] => Nextcloud 15.0.12
    [url] => https://download.nextcloud.com/server/releases/nextcloud-15.0.12.zip
    [web] => https://docs.nextcloud.com/server/15/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=15.0.12
    [autoupdater] => 1
    [eol] => 0
    [signature] => ky2vKMSu1tjkpsPaAf6CkqtKJwkeZ8fxT9a9TBNwAAbl3AAIYqQKjT0Np5nvFwzb
Z9N2axbhWdy0WuY7ffxDwYL7lKzzJ4nfeYzIVJV49y1W2kbz5KvDhX4/ACgGw42m
WSmJdyx7hnp5JdcddA/eZDh2yrffC+MjrSaZXBvitnxMtI2xaeOUpphvjKgy8wF+
Cb8hjiKCAbhG11F2qq8TpX79l5I1n32RhvhJMc1GXmSSlR+dKK0zVIspW9ENMsRc
xsVlYeI9cGdGpShVj4eC3ya2ZZ0KFsEwwvJlOjXbJ8Ctw133fWEp/1nGFuiCP3sZ
nfCSJ75Tc780Fqo0Q4pc8A==
)

2019-11-13T12:12:20+0100 X0LfpyIv2e [info] end of checkForUpdate() Update to Nextcloud 15.0.12 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-15.0.12.zip</code>
2019-11-13T12:12:22+0100 5KAv8KObEy [info] request to updater
2019-11-13T12:12:22+0100 5KAv8KObEy [info] currentStep()
2019-11-13T12:12:22+0100 5KAv8KObEy [info] POST request for step "1"
2019-11-13T12:12:22+0100 5KAv8KObEy [info] startStep("1")
2019-11-13T12:12:22+0100 5KAv8KObEy [info] checkForExpectedFilesAndFolders()
2019-11-13T12:12:22+0100 5KAv8KObEy [info] end of checkForExpectedFilesAndFolders()
2019-11-13T12:12:22+0100 5KAv8KObEy [info] endStep("1")
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] request to updater
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] currentStep()
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] Step 1 is in state "end".
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] POST request for step "2"
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] startStep("2")
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] checkWritePermissions()
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] end of checkWritePermissions()
2019-11-13T12:12:23+0100 SJOyDmvLK3 [info] endStep("2")
2019-11-13T12:12:23+0100 Kh7nNbKRqs [info] request to updater
2019-11-13T12:12:23+0100 Kh7nNbKRqs [info] currentStep()
2019-11-13T12:12:23+0100 Kh7nNbKRqs [info] Step 2 is in state "end".
2019-11-13T12:12:23+0100 Kh7nNbKRqs [info] POST request for step "3"
2019-11-13T12:12:23+0100 Kh7nNbKRqs [info] startStep("3")
2019-11-13T12:12:23+0100 Kh7nNbKRqs [info] createBackup()
2019-11-13T12:12:38+0100 Kh7nNbKRqs [info] end of createBackup()
2019-11-13T12:12:38+0100 Kh7nNbKRqs [info] endStep("3")
2019-11-13T12:12:38+0100 ukMhdyP8B8 [info] request to updater
2019-11-13T12:12:38+0100 ukMhdyP8B8 [info] currentStep()
2019-11-13T12:12:38+0100 ukMhdyP8B8 [info] Step 3 is in state "end".
2019-11-13T12:12:38+0100 ukMhdyP8B8 [info] POST request for step "4"
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] startStep("4")
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] downloadUpdate()
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] getUpdateServerResponse()
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] updaterServer: https://updates.nextcloud.com/updater_server/
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] releaseChannel: stable
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] internal version: 14.0.14.1
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] updateURL: https://updates.nextcloud.com/updater_server/?version=14x0x14x1xxxstablexx2019-08-14T19%3A11%3A28%2B00%3A00+9b52eb90e4cac11944fed0c610e3eb6ed9473e8bx7x2x24
2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] getUpdateServerResponse response: Array
(
    [version] => 15.0.12.1
    [versionstring] => Nextcloud 15.0.12
    [url] => https://download.nextcloud.com/server/releases/nextcloud-15.0.12.zip
    [web] => https://docs.nextcloud.com/server/15/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=15.0.12
    [autoupdater] => 1
    [eol] => 0
    [signature] => ky2vKMSu1tjkpsPaAf6CkqtKJwkeZ8fxT9a9TBNwAAbl3AAIYqQKjT0Np5nvFwzb
Z9N2axbhWdy0WuY7ffxDwYL7lKzzJ4nfeYzIVJV49y1W2kbz5KvDhX4/ACgGw42m
WSmJdyx7hnp5JdcddA/eZDh2yrffC+MjrSaZXBvitnxMtI2xaeOUpphvjKgy8wF+
Cb8hjiKCAbhG11F2qq8TpX79l5I1n32RhvhJMc1GXmSSlR+dKK0zVIspW9ENMsRc
xsVlYeI9cGdGpShVj4eC3ya2ZZ0KFsEwwvJlOjXbJ8Ctw133fWEp/1nGFuiCP3sZ
nfCSJ75Tc780Fqo0Q4pc8A==
)

2019-11-13T12:12:39+0100 ukMhdyP8B8 [info] storage location exists
2019-11-13T12:12:40+0100 ukMhdyP8B8 [info] end of downloadUpdate()
2019-11-13T12:12:40+0100 ukMhdyP8B8 [info] endStep("4")
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] request to updater
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] currentStep()
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] Step 4 is in state "end".
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] POST request for step "5"
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] startStep("5")
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] verifyIntegrity()
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] getUpdateServerResponse()
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] updaterServer: https://updates.nextcloud.com/updater_server/
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] releaseChannel: stable
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] internal version: 14.0.14.1
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] updateURL: https://updates.nextcloud.com/updater_server/?version=14x0x14x1xxxstablexx2019-08-14T19%3A11%3A28%2B00%3A00+9b52eb90e4cac11944fed0c610e3eb6ed9473e8bx7x2x24
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] getUpdateServerResponse response: Array
(
    [version] => 15.0.12.1
    [versionstring] => Nextcloud 15.0.12
    [url] => https://download.nextcloud.com/server/releases/nextcloud-15.0.12.zip
    [web] => https://docs.nextcloud.com/server/15/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=15.0.12
    [autoupdater] => 1
    [eol] => 0
    [signature] => ky2vKMSu1tjkpsPaAf6CkqtKJwkeZ8fxT9a9TBNwAAbl3AAIYqQKjT0Np5nvFwzb
Z9N2axbhWdy0WuY7ffxDwYL7lKzzJ4nfeYzIVJV49y1W2kbz5KvDhX4/ACgGw42m
WSmJdyx7hnp5JdcddA/eZDh2yrffC+MjrSaZXBvitnxMtI2xaeOUpphvjKgy8wF+
Cb8hjiKCAbhG11F2qq8TpX79l5I1n32RhvhJMc1GXmSSlR+dKK0zVIspW9ENMsRc
xsVlYeI9cGdGpShVj4eC3ya2ZZ0KFsEwwvJlOjXbJ8Ctw133fWEp/1nGFuiCP3sZ
nfCSJ75Tc780Fqo0Q4pc8A==
)

2019-11-13T12:12:40+0100 FTNdjJUBBn [info] storage location: /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater-ocimjs77jpqc/downloads/
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] end of verifyIntegrity()
2019-11-13T12:12:40+0100 FTNdjJUBBn [info] endStep("5")
2019-11-13T12:12:41+0100 gPc8rW78ze [info] request to updater
2019-11-13T12:12:41+0100 gPc8rW78ze [info] currentStep()
2019-11-13T12:12:41+0100 gPc8rW78ze [info] Step 5 is in state "end".
2019-11-13T12:12:41+0100 gPc8rW78ze [info] POST request for step "6"
2019-11-13T12:12:41+0100 gPc8rW78ze [info] startStep("6")
2019-11-13T12:12:41+0100 gPc8rW78ze [info] extractDownload()
2019-11-13T12:12:41+0100 gPc8rW78ze [info] storage location: /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater-ocimjs77jpqc/downloads/
2019-11-13T12:12:44+0100 gPc8rW78ze [info] end of extractDownload()
2019-11-13T12:12:44+0100 gPc8rW78ze [info] endStep("6")
2019-11-13T12:12:44+0100 R0C64uj6DB [info] request to updater
2019-11-13T12:12:44+0100 R0C64uj6DB [info] currentStep()
2019-11-13T12:12:44+0100 R0C64uj6DB [info] Step 6 is in state "end".
2019-11-13T12:12:44+0100 R0C64uj6DB [info] POST request for step "7"
2019-11-13T12:12:44+0100 R0C64uj6DB [info] startStep("7")
2019-11-13T12:12:44+0100 R0C64uj6DB [info] setMaintenanceMode("true")
2019-11-13T12:12:44+0100 R0C64uj6DB [info] configFileName /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/updater/../config/config.php
2019-11-13T12:12:44+0100 R0C64uj6DB [info] end of setMaintenanceMode()
2019-11-13T12:12:44+0100 R0C64uj6DB [info] endStep("7")
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] request to updater
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] currentStep()
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] Step 7 is in state "end".
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] POST request for step "8"
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] startStep("8")
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replaceEntryPoints()
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replace index.php
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replace status.php
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replace remote.php
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replace public.php
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replace ocs/v1.php
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] replace ocs/v2.php
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] end of replaceEntryPoints()
2019-11-13T12:12:45+0100 4lLCoVWrbC [info] endStep("8")
2019-11-13T12:12:45+0100 m2nhMthHyL [info] request to updater
2019-11-13T12:12:45+0100 m2nhMthHyL [info] currentStep()
2019-11-13T12:12:45+0100 m2nhMthHyL [info] Step 8 is in state "end".
2019-11-13T12:12:45+0100 m2nhMthHyL [info] POST request for step "9"
2019-11-13T12:12:45+0100 m2nhMthHyL [info] startStep("9")
2019-11-13T12:12:45+0100 m2nhMthHyL [info] deleteOldFiles()
2019-11-13T12:12:46+0100 m2nhMthHyL [info] config sample exists
2019-11-13T12:12:46+0100 m2nhMthHyL [info] themes README exists
2019-11-13T12:13:52+0100 kkU27rZlne [info] request to updater
2019-11-13T12:13:52+0100 kkU27rZlne [info] currentStep()
2019-11-13T12:13:52+0100 kkU27rZlne [info] Step 9 is in state "start".

I successfully moved the NC-14 files from the “data/updater-xxx/backup” folder back to the main nextcloud folder and got the instance running again.

Anyway, trying to run the updated again, I face issues:

  1. Web Gui
    image

I get this:
image

Step 9 is currently in process. Please reload this page later.
  1. Trying with command line (2 variants)
bash-4.3$ php updater/updater.phar 
Nextcloud Updater - version: v14.0.10-4-gb6970b2

PHP Warning:  fopen(/var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/updater.log): failed to open stream: No such file or directory in phar:///httpdocs/nxtc/updater/updater.phar/lib/Updater.php on line 1082
Could not open updater.log
bash-4.3$ php occ upgrade
The current PHP memory limit is below the recommended value of 512MB.
PHP Warning:  fileperms(): stat failed for /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/nextcloud.log in /httpdocs/nxtc/lib/private/Log/File.php on line 137
{"reqId":"8o7gX8qogapftBnyEuQH","level":3,"time":"2019-11-13T12:20:12+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fopen(\/var\/www\/vhosts\/hosting104946.af9be.netcup.net\/httpdocs\/nxtc\/data\/files_encryption\/OC_DEFAULT_MODULE\/pubShare_42da2c04.publicKey): failed to open stream: No such file or directory at \/httpdocs\/nxtc\/lib\/private\/Files\/Storage\/Local.php#301","userAgent":"--","version":"14.0.14.1"}
PHP Warning:  fileperms(): stat failed for /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/nextcloud.log in /httpdocs/nxtc/lib/private/Log/File.php on line 137
{"reqId":"8o7gX8qogapftBnyEuQH","level":3,"time":"2019-11-13T12:20:12+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fopen(\/var\/www\/vhosts\/hosting104946.af9be.netcup.net\/httpdocs\/nxtc\/data\/files_encryption\/OC_DEFAULT_MODULE\/pubShare_42da2c04.privateKey): failed to open stream: No such file or directory at \/httpdocs\/nxtc\/lib\/private\/Files\/Storage\/Local.php#301","userAgent":"--","version":"14.0.14.1"}
Your data directory is invalid
Ensure there is a file called ".ocdata" in the root of the data directory.

Cannot create "data" directory
This can usually be fixed by giving the webserver write access to the root directory. See https://docs.nextcloud.com/server/14/go.php?to=admin-dir_permissions

An unhandled exception has been thrown:
Exception: Environment not properly prepared. in /httpdocs/nxtc/lib/private/Console/Application.php:166
Stack trace:
#0 /httpdocs/nxtc/console.php(95): OC\Console\Application->loadCommands(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#1 /httpdocs/nxtc/occ(11): require_once('/httpdocs/nxtc/...')
#2 {main}PHP Warning:  fileperms(): stat failed for /var/www/vhosts/hosting104946.af9be.netcup.net/httpdocs/nxtc/data/nextcloud.log in /httpdocs/nxtc/lib/private/Log/File.php on line 137
{"reqId":"8o7gX8qogapftBnyEuQH","level":3,"time":"2019-11-13T12:20:12+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fileperms(): stat failed for \/var\/www\/vhosts\/hosting104946.af9be.netcup.net\/httpdocs\/nxtc\/data\/nextcloud.log at \/httpdocs\/nxtc\/lib\/private\/Log\/File.php#137","userAgent":"--","version":"14.0.14.1"}
{"reqId":"8o7gX8qogapftBnyEuQH","level":3,"time":"2019-11-13T12:20:12+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"chmod(): No such file or directory at \/httpdocs\/nxtc\/lib\/private\/Log\/File.php#138","userAgent":"--","version":"14.0.14.1"}

More info about the user rights:

bash-4.3$ ls -lah
total 164K
drwxr-xr-x 15 hosting104946 psacln  4,0K Nov 13 12:52 .
drwxr-x---  7 hosting104946 psaserv 4,0K Nov 13 12:49 ..
drwxr-xr-x 33 hosting104946 psacln  4,0K Nov 13 12:11 3rdparty
drwxr-xr-x 42 hosting104946 psacln  4,0K Nov 13 13:10 apps
-rw-r--r--  1 hosting104946 psacln   12K Nov 13 13:11 AUTHORS
drwxr-xr-x  2 hosting104946 psacln  4,0K Nov 13 12:52 config
-rw-r--r--  1 hosting104946 psacln  3,6K Nov 13 13:11 console.php
-rw-r--r--  1 hosting104946 psacln   34K Nov 13 13:11 COPYING
drwxr-xr-x 19 hosting104946 psacln  4,0K Nov 13 12:52 core
-rw-r--r--  1 hosting104946 psacln  4,9K Nov 13 13:11 cron.php
drwxrwx--- 10 hosting104946 psacln  4,0K Nov 13 11:44 data
-rw-r--r--  1 hosting104946 psacln  2,8K Nov 13 13:11 .htaccess
-rw-r--r--  1 hosting104946 psacln   179 Nov 13 13:11 index.html
-rw-r--r--  1 hosting104946 psacln  3,1K Nov 13 13:11 index.php
drwxr-xr-x  6 hosting104946 psacln  4,0K Nov 13 12:11 lib
-rwxr-xr-x  1 hosting104946 psacln   283 Nov 13 13:11 occ
drwxr-xr-x  2 hosting104946 psacln  4,0K Nov 13 12:11 ocm-provider
drwxr-xr-x  2 hosting104946 psacln  4,0K Nov 13 12:11 ocs
drwxr-xr-x  2 hosting104946 psacln  4,0K Nov 13 12:11 ocs-provider
-rw-r--r--  1 hosting104946 psacln  3,0K Nov 13 13:11 public.php
-rw-r--r--  1 hosting104946 psacln  5,1K Nov 13 13:11 remote.php
drwxr-xr-x  4 hosting104946 psacln  4,0K Nov 13 12:11 resources
-rw-r--r--  1 hosting104946 psacln    26 Nov 13 13:11 robots.txt
drwxr-xr-x 12 hosting104946 psacln  4,0K Nov 13 12:11 settings
-rw-r--r--  1 hosting104946 psacln  2,2K Nov 13 13:11 status.php
drwxr-xr-x  3 hosting104946 psacln  4,0K Nov 13 12:52 themes
drwxr-xr-x  2 hosting104946 psacln  4,0K Nov 13 12:11 updater
-rw-r--r--  1 hosting104946 psacln   163 Nov 13 13:11 .user.ini
-rw-r--r--  1 hosting104946 psacln   364 Nov 13 13:11 version.php

Anything else that would be helpful?

Thanks for your support!