Updated to 17, now cannot publicly share files

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2): 17.0.3
Operating system and version (eg, Ubuntu 17.04): Linux 4.15.0-76-generic #86-Ubuntu SMP Fri Jan 17 17:24:28 UTC 2020 x86_64
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.29
PHP version (eg, 7.1): 7.2.24-0ubuntu0.18.04.3

The issue you are facing: No option to publicly share files

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Copy a file to nextcloud folder (windows 10)
  2. Right click file options
  3. Expected “copy public link” but instead get “resharing this file is not allowed”
  4. Wait 5 minutes
  5. Right click file options again, now the “copy public link” option is shown

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:


Additional info.
I’m looking at the nextcloud log and it is full of message:Undefined index: checksum at …

Many thousands of them.

After updating to NC 17, the web browser seems to not be able to load .js files. However, if I take one of these and manually do a get on it, it works.