Hi,
thanks for your answer.
Yes - I am using the web updater. Since I installed everything with the web installer and updated everything with the updater I guess all files will be owned by www-data. I would also not know how to check or change that in case that was the problem.
It sounds like editing/uploading files with ftp might cause problems (had been playing around with that before but restored a backup afterwards)
So you don’t have shell access? For me, that’s absolutely required to run software on a server.
Also by ftp you can mess up file permissions and ownership, depending on the user that logs on to ftp.
If you can ftp to your server, can’t you ssh into it to get shell access? In Windows you would need the putty program for ssh. Ask your provider about the options.
I am using Nextcloud for a couple of years and do not have shell access. My provider has an install script so that I assume there are quite some people who use it the way I do (and not only my providers customers). It usually works even I agree - shell is nicer but definitely not free and not without extra work. ssh and ftp are completely differnt price ranges … I pay around 60Euro/a für 10GB incl. 5 Domain registrations and lots of nice features. Don’t think you can get ssh for that price.
yes - with ftp I mean messing up with ownership of files and the like.
If this here does not lead to something I can ask my provider to help me read the server logs. I am pretty surprised that I am the only one having issues like that.