Nextcloud version: 12.0.3
Operating system and version: Centos 7.4.1708
Apache or nginx version: Apache/2.4.6
PHP version: PHP 7.0.27
The issue you are facing:
I’m not able to update nextcloud.
The updater does not actually do anything. As soon as i press the ‘open updater’ i get what you see in the image below.
So it is supposedly done before it even starts.
I will add that i get the exact same state/status when trying to update to 12.0.5 (i usually use production channel)
Is this the first time you’ve seen this error?:
Yes
Steps to replicate it:
- Open admin in nexcloud web
- Press ‘open updater’
The output of your Nextcloud log in Admin > Logging:
There is nothing in the logs for it. It is just plain stuck on the updater. It does not actually do anything.
| Warning |
core |
Trusted domain error. “107.170.252.100” tried to access using “92.221.203.16” as host. |
2018-02-24T09:07:46+0100 |
| Error |
no app in context |
Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “mail.page.index” as such route does not exist. |
2018-02-24T08:48:33+0100 |
| Warning |
core |
Trusted domain error. “192.241.212.225” tried to access using “92.221.203.16” as host. |
2018-02-24T08:07:01+0100 |
| Warning |
core |
Trusted domain error. “107.170.253.64” tried to access using “92.221.203.16” as host. |
2018-02-24T07:21:31+0100 |
| Warning |
core |
Trusted domain error. “139.162.114.70” tried to access using “92.221.203.16” as host. |
2018-02-24T06:57:39+0100 |
| Warning |
core |
Trusted domain error. “107.170.252.129” tried to access using “92.221.203.16” as host. |
2018-02-24T06:10:11+0100 |
| Warning |
core |
Trusted domain error. “38.142.119.218” tried to access using “bylanbilder.net” as host. |
2018-02-24T05:41:40+0100 |
| Warning |
core |
Trusted domain error. “107.170.255.65” tried to access using “92.221.203.16” as host. |
2018-02-24T04:53:09+0100 |
| Warning |
core |
Trusted domain error. “107.170.224.108” tried to access using “92.221.203.16” as host. |
2018-02-24T03:46:24+0100 |
| Warning |
core |
Trusted domain error. “13.56.229.65” tried to access using “www.utavdrift.no” as host. |
2018-02-24T01:45:40+0100 |
| Warning |
core |
Trusted domain error. “192.241.212.225” tried to access using “92.221.203.16” as host. |
2018-02-24T01:41:55+0100 |
| Warning |
core |
Trusted domain error. “178.157.200.62” tried to access using “92.221.203.16” as host. |
2018-02-24T01:02:54+0100 |
| Warning |
core |
Trusted domain error. “185.130.212.141” tried to access using “92.221.203.16” as host. |
2018-02-24T00:54:28+0100 |
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '*CENSORED*',
'passwordsalt' => '*CENSORED*',
'secret' => '*CENSORED*',
'filelocking.enabled' => true,
'trusted_domains' =>
array (
0 => 'sky.klixstudio.no',
),
'datadirectory' => '/home/sky/public_html/data',
'overwrite.cli.url' => 'http://sky.klixstudio.no',
'dbtype' => 'mysql',
'version' => '12.0.3.3',
'default_language' => 'nb_NO',
'dbname' => '*CENSORED*',
'dbhost' => '*CENSORED*',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '*CENSORED*',
'dbpassword' => '*CENSORED*',
'installed' => true,
'updater.release.channel' => 'beta',
'maintenance' => false,
'theme' => '',
'logtimezone' => 'Europe/Oslo',
'loglevel' => 0,
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpsecure' => 'ssl',
'mail_from_address' => 'post',
'mail_domain' => 'klixstudio.no',
'mail_smtpauth' => 1,
'mail_smtphost' => '*CENSORED*',
'mail_smtpport' => '465',
'mail_smtpname' => '*CENSORED*',
'mail_smtppassword' => '*CENSORED*',
'memcache.local' => '\\OC\\Memcache\\APCu',
'updater.secret' => '*CENSORED*',
);
The output of your Apache/nginx/system log in `/var/log/____`:
[24/Feb/2018:09:26:51 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "GET /index.php/settings/admin HTTP/1.1" 200 34706 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "GET /data/.ocdata?t=1519460819272 HTTP/1.1" 403 365 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "GET /cron.php HTTP/1.1" 200 869 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "PROPFIND /remote.php/webdav HTTP/1.1" 207 1334 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "GET /index.php/heartbeat HTTP/1.1" 200 822 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:26:57 +0100] "GET /index.php/settings/ajax/checksetup HTTP/1.1" 200 1624 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:01 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:04 +0100] "GET /index.php/apps/updatenotification/credentials HTTP/1.1" 200 879 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:05 +0100] "POST /updater/ HTTP/1.1" 200 22272 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:09 +0100] "GET / HTTP/1.1" 302 883 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:10 +0100] "GET /index.php/apps/files/ HTTP/1.1" 200 49483 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:11 +0100] "GET /cron.php HTTP/1.1" 200 869 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:11 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:11 +0100] "GET /index.php/apps/gallery/config?extramediatypes=1 HTTP/1.1" 200 915 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:11 +0100] "PROPFIND /remote.php/webdav/ HTTP/1.1" 207 3024 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:11 +0100] "GET /index.php/apps/systemtags/lastused HTTP/1.1" 200 854 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:12 +0100] "GET /index.php/apps/files/ajax/getstoragestats.php?dir=%2F HTTP/1.1" 200 1049 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:12 +0100] "GET /ocs/v1.php/apps/files_external/api/v1/mounts?format=json HTTP/1.1" 200 1036 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"
[24/Feb/2018:09:27:12 +0100] "GET /index.php/apps/files_external/userglobalstorages/10?testOnly=false HTTP/1.1" 200 1002 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"