Update stuck on "Done"

Nextcloud version: 12.0.3
Operating system and version: Centos 7.4.1708
Apache or nginx version: Apache/2.4.6
PHP version: PHP 7.0.27

The issue you are facing:
I’m not able to update nextcloud.
The updater does not actually do anything. As soon as i press the ‘open updater’ i get what you see in the image below.

So it is supposedly done before it even starts.
I will add that i get the exact same state/status when trying to update to 12.0.5 (i usually use production channel)

Is this the first time you’ve seen this error?:
Yes

Steps to replicate it:

  1. Open admin in nexcloud web
  2. Press ‘open updater’

The output of your Nextcloud log in Admin > Logging:
There is nothing in the logs for it. It is just plain stuck on the updater. It does not actually do anything.

Warning core Trusted domain error. “107.170.252.100” tried to access using “92.221.203.16” as host. 2018-02-24T09:07:46+0100
Error no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “mail.page.index” as such route does not exist. 2018-02-24T08:48:33+0100
Warning core Trusted domain error. “192.241.212.225” tried to access using “92.221.203.16” as host. 2018-02-24T08:07:01+0100
Warning core Trusted domain error. “107.170.253.64” tried to access using “92.221.203.16” as host. 2018-02-24T07:21:31+0100
Warning core Trusted domain error. “139.162.114.70” tried to access using “92.221.203.16” as host. 2018-02-24T06:57:39+0100
Warning core Trusted domain error. “107.170.252.129” tried to access using “92.221.203.16” as host. 2018-02-24T06:10:11+0100
Warning core Trusted domain error. “38.142.119.218” tried to access using “bylanbilder.net” as host. 2018-02-24T05:41:40+0100
Warning core Trusted domain error. “107.170.255.65” tried to access using “92.221.203.16” as host. 2018-02-24T04:53:09+0100
Warning core Trusted domain error. “107.170.224.108” tried to access using “92.221.203.16” as host. 2018-02-24T03:46:24+0100
Warning core Trusted domain error. “13.56.229.65” tried to access using “www.utavdrift.no” as host. 2018-02-24T01:45:40+0100
Warning core Trusted domain error. “192.241.212.225” tried to access using “92.221.203.16” as host. 2018-02-24T01:41:55+0100
Warning core Trusted domain error. “178.157.200.62” tried to access using “92.221.203.16” as host. 2018-02-24T01:02:54+0100
Warning core Trusted domain error. “185.130.212.141” tried to access using “92.221.203.16” as host. 2018-02-24T00:54:28+0100

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php $CONFIG = array ( 'instanceid' => '*CENSORED*', 'passwordsalt' => '*CENSORED*', 'secret' => '*CENSORED*', 'filelocking.enabled' => true, 'trusted_domains' => array ( 0 => 'sky.klixstudio.no', ), 'datadirectory' => '/home/sky/public_html/data', 'overwrite.cli.url' => 'http://sky.klixstudio.no', 'dbtype' => 'mysql', 'version' => '12.0.3.3', 'default_language' => 'nb_NO', 'dbname' => '*CENSORED*', 'dbhost' => '*CENSORED*', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => '*CENSORED*', 'dbpassword' => '*CENSORED*', 'installed' => true, 'updater.release.channel' => 'beta', 'maintenance' => false, 'theme' => '', 'logtimezone' => 'Europe/Oslo', 'loglevel' => 0, 'mail_smtpmode' => 'smtp', 'mail_smtpauthtype' => 'LOGIN', 'mail_smtpsecure' => 'ssl', 'mail_from_address' => 'post', 'mail_domain' => 'klixstudio.no', 'mail_smtpauth' => 1, 'mail_smtphost' => '*CENSORED*', 'mail_smtpport' => '465', 'mail_smtpname' => '*CENSORED*', 'mail_smtppassword' => '*CENSORED*', 'memcache.local' => '\\OC\\Memcache\\APCu', 'updater.secret' => '*CENSORED*', ); The output of your Apache/nginx/system log in `/var/log/____`: [24/Feb/2018:09:26:51 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "GET /index.php/settings/admin HTTP/1.1" 200 34706 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "GET /data/.ocdata?t=1519460819272 HTTP/1.1" 403 365 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "GET /cron.php HTTP/1.1" 200 869 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "PROPFIND /remote.php/webdav HTTP/1.1" 207 1334 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "GET /index.php/heartbeat HTTP/1.1" 200 822 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:26:57 +0100] "GET /index.php/settings/ajax/checksetup HTTP/1.1" 200 1624 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:01 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:04 +0100] "GET /index.php/apps/updatenotification/credentials HTTP/1.1" 200 879 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:05 +0100] "POST /updater/ HTTP/1.1" 200 22272 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:09 +0100] "GET / HTTP/1.1" 302 883 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:10 +0100] "GET /index.php/apps/files/ HTTP/1.1" 200 49483 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:11 +0100] "GET /cron.php HTTP/1.1" 200 869 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:11 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 660 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:11 +0100] "GET /index.php/apps/gallery/config?extramediatypes=1 HTTP/1.1" 200 915 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:11 +0100] "PROPFIND /remote.php/webdav/ HTTP/1.1" 207 3024 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:11 +0100] "GET /index.php/apps/systemtags/lastused HTTP/1.1" 200 854 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:12 +0100] "GET /index.php/apps/files/ajax/getstoragestats.php?dir=%2F HTTP/1.1" 200 1049 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:12 +0100] "GET /ocs/v1.php/apps/files_external/api/v1/mounts?format=json HTTP/1.1" 200 1036 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" [24/Feb/2018:09:27:12 +0100] "GET /index.php/apps/files_external/userglobalstorages/10?testOnly=false HTTP/1.1" 200 1002 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"

had to “solve” it by manual upgrading.
5 days and no response. Support is lacking