Update from 18.0.9 to 18.0.10 gets stuck at Set log level to debug

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version : 18.0.9 and want to update to 18.0.10
Operating system and version : Docker image nextcloud:18

The issue you are facing:
When attempting to update using command
occ upgrade
the process get stuck at Set log level to debug and it is the very begining. it is not moving forward to put the nc in maintenance cloud or anything, and it is like that since couple of hours. Normally in my environment update takes place in few minutes.

Is this the first time you’ve seen this error? (Y/N): yes

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'updatechecker' => false,
  'instanceid' => 'PRIVATE_DATA',
  'passwordsalt' => 'PRIVATE_DATA',
  'secret' => 'PRIVATE_DATA',
  'trusted_domains' => 
  array (
    0 => 'PRIVATE_DATA',
    1 => 'PRIVATE_DATA',
  ),
  'trusted_proxies' => 
  array (
    0 => 'PRIVATE_DATA',
    1 => 'PRIVATE_DATA',
  ),
  'forwarded_for_headers' => 
  array (
    0 => 'HTTP_X_FORWARDED_FOR',
    1 => 'HTTP_FORWARDED_FOR',
  ),
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/var/www/html/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 => 
    array (
      'path' => '/var/www/html/custom_apps',
      'url' => '/custom_apps',
      'writable' => true,
    ),
  ),
  'datadirectory' => '/var/www/html/data',
  'overwrite.cli.url' => 'PRIVATE_DATA',
  'dbtype' => 'mysql',
  'version' => '18.0.9.1',
  'dbname' => 'PRIVATE_DATA',
  'dbhost' => 'PRIVATE_DATA',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'PRIVATE_DATA',
  'dbpassword' => 'PRIVATE_DATA',
  'logtimezone' => 'UTC',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => 'redis',
    'port' => 6379,
  ),
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'filelocking.enabled' => 'true',
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'tls',
  'mail_from_address' => 'PRIVATE_DATA',
  'mail_domain' => 'PRIVATE_DATA',
  'mail_smtphost' => 'PRIVATE_DATA',
  'mail_smtpport' => '25',
  'maintenance' => false,
  'overwriteprotocol' => 'https',
  'theme' => '',
  'loglevel' => 0,
  'check_data_directory_permissions' => false,
  'mail_smtpauthtype' => 'LOGIN',
  'updater.release.channel' => 'stable',
  'onlyoffice' => 
  array (
    'DocumentServerUrl' => 'PRIVATE_DATA',
    'DocumentServerInternalUrl' => 'PRIVATE_DATA',
    'StorageUrl' => 'PRIVATE_DATA',
    'help' => '',
  ),
  'mysql.utf8mb4' => true,
  'app_install_overwrite' => 
  array (
    0 => 'extract',
    1 => 'passman',
  ),
  'updater.secret' => 'PRIVATE_DATA',
);

thanks for the help

from nextcloud.log the only reference is

{"reqId":"0Dv7gvFouo0udMuWRADn","level":1,"time":"2020-10-22T17:16:54+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::setDebugLogLevel: Set log level to debug","userAgent":"--","version":"18.0.9.1"}