Unresolved issues

📱 Desktop & mobile clients 💻 Desktop
1

I see this:

image
image381Ă—171 5.38 KB

If I click on details I see only successfull syncs. How do I find out what conflicts are there?

2

I only see a snippet of a screenshot. Neither the version nor the operating system is known. Also the context how this problem remains unknown, new setup? Older version working just a recent upgrade problematic? Do log files of the client or the server contain any helpful information, even that is not clear.

How are we supposed to help users if we cannot imagine all these details ourselves?

1 Like
3

there is nothing in the logs.

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

* Nextcloud Server version:

  • `Nextcloud 33.0.0`
    * Operating system and version:
  • `#1 SMP PREEMPT Debian 1:6.12.62-1+rpt1~bookworm (2026-01-19)`
    * Web server and version:
  • `Server version: Apache/2.4.66 (Debian)`
    * Reverse proxy and version:
  • `nginx version: openresty/1.27.1.2`
    * PHP version:
  • `PHP 8.4.18 (cli) (built: Feb 24 2026 19:12:53) (NTS)`
    * Is this the first time you’ve seen this error? (Yes / No):
  • `yes`
    * When did this problem seem to first start?
  • `prob direct after installation`
    * Installation method _(e.g. AlO, NCP, Bare Metal/Archive, etc.)_
  • `OMV Container`
    * Are you using CloudfIare, mod_security, or similar? _(Yes / No)_
  • `nope`

Configuration

Nextcloud

```
{
“system”: {
“instanceid”: “***REMOVED SENSITIVE VALUE***”,
“version”: “33.0.0.16”,
“loglevel”: 3,
“log_rotate_size”: 262144,
“maintenance”: false,
“maintenance_window_start”: 3,
“default_locale”: “DE_CH”,
“default_phone_region”: “CH”,
“datadirectory”: “***REMOVED SENSITIVE VALUE***”,
“memcache.local”: “\\OC\\Memcache\\APCu”,
“memcache.distributed”: “\\OC\\Memcache\\Redis”,
“memcache.locking”: “\\OC\\Memcache\\Redis”,
“redis”: {
“host”: “***REMOVED SENSITIVE VALUE***”,
“password”: “***REMOVED SENSITIVE VALUE***”,
“port”: 6379
},
“upgrade.disable-web”: true,
“passwordsalt”: “***REMOVED SENSITIVE VALUE***”,
“secret”: “***REMOVED SENSITIVE VALUE***”,
“dbtype”: “mysql”,
“mysql.utf8mb4”: true,
“dbhost”: “***REMOVED SENSITIVE VALUE***”,
“dbport”: “”,
“dbuser”: “***REMOVED SENSITIVE VALUE***”,
“dbname”: “***REMOVED SENSITIVE VALUE***”,
“dbpassword”: “***REMOVED SENSITIVE VALUE***”,
“dbtableprefix”: “oc_”,
“htaccess.RewriteBase”: “\/”,
“trusted_domains”: [
“srv-nas-pi.kingma:8080”,
“office.kingma.ch”,
“office.king.ma”
],
“overwrite.cli.url”: “https:\/\/office.kingma.ch”,
“overwriteprotocol”: “https”,
“apps_paths”: [
{
“path”: “\/var\/www\/html\/apps”,
“url”: “\/apps”,
“writable”: false
},
{
“path”: “\/var\/www\/html\/custom_apps”,
“url”: “\/custom_apps”,
“writable”: true
}
],
“mail_smtpmode”: “smtp”,
“mail_sendmailmode”: “smtp”,
“mail_from_address”: “***REMOVED SENSITIVE VALUE***”,
“mail_domain”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtphost”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtpport”: “465”,
“mail_smpttimeout”: 30,
“installed”: true,
“mail_smtpauth”: true,
“mail_smtpname”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtppassword”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtpsecure”: “ssl”,
“app_install_overwrite”: []
}
}
```

Apps

Enabled:

  • activity: 6.0.0-dev.0
  • admin_audit: 1.23.0
  • bookmarks: 16.1.3
  • brewmemo: 0.6.0
  • bruteforcesettings: 6.0.0-dev.0
  • calendar: 6.2.1
  • circles: 33.0.0
  • cloud_federation_api: 1.17.0
  • comments: 1.23.0
  • contacts: 8.4.1
  • contactsinteraction: 1.14.1
  • cookbook: 0.11.6
  • dashboard: 7.13.0
  • dav: 1.36.0
  • encryption: 2.21.0
  • end_to_end_encryption: 2.0.0
  • federatedfilesharing: 1.23.0
  • federation: 1.23.0
  • files: 2.5.0
  • files_downloadlimit: 5.1.0-dev.0
  • files_external: 1.25.1
  • files_pdfviewer: 6.0.0-dev.0
  • files_reminders: 1.6.0
  • files_sharing: 1.25.2
  • files_trashbin: 1.23.0
  • files_versions: 1.26.0
  • firstrunwizard: 6.0.0-dev.0
  • fulltextsearch: 33.0.0
  • groupfolders: 21.0.6
  • logreader: 6.0.0
  • lookup_server_connector: 1.21.0
  • nextcloud_announcements: 5.0.0
  • notes: 4.13.0
  • notifications: 6.0.0
  • oauth2: 1.21.0
  • onlyoffice: 10.0.0
  • password_policy: 5.0.0-dev.0
  • photos: 6.0.0-dev.0
  • privacy: 5.0.0-dev.0
  • profile: 1.2.0
  • provisioning_api: 1.23.0
  • recommendations: 6.0.0-dev.0
  • related_resources: 4.0.0-dev.0
  • richdocuments: 10.1.0
  • serverinfo: 5.0.0-dev.0
  • settings: 1.16.0
  • sharebymail: 1.23.0
  • support: 5.0.0
  • survey_client: 5.0.0-dev.0
  • suspicious_login: 11.0.0-dev.0
  • systemtags: 1.23.0
  • text: 7.0.0-dev.3
  • theming: 2.8.0
  • twofactor_backupcodes: 1.22.0
  • twofactor_nextcloud_notification: 7.0.0
  • twofactor_totp: 15.0.0-dev.0
  • updatenotification: 1.23.0
  • user_status: 1.13.0
  • viewer: 6.0.0-dev.0
  • weather_status: 1.13.0
  • webhook_listeners: 1.5.0
  • workflowengine: 2.15.0
    Disabled:
  • app_api: 33.0.0 (installed 32.0.0)
  • camerarawpreviews: 0.8.8 (installed 0.8.8)
  • documentserver_community: 0.2.1 (installed 0.2.1)
  • keeweb: 0.6.22 (installed 0.6.22)
  • user_ldap: 1.24.0 (installed 1.22.0)

Summary of the issue you are facing:

[…]

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the *Copy raw* option from *Administration settings->Logging* screen or from your `nextcloud.log` located in
your data directory). Feel free to use a pastebin/gist service if necessary.
```
PASTE HERE

4

Did you scroll down the list? The conflict seems to be happend earlier.
Otherwise just search in the file manager for files containing “conflict” in the file name.

5

I did scroll throug the (very long) list and could not find anything wrong.