# Unexpected error: Failed to fetch

**URL:** <https://help.nextcloud.com/t/unexpected-error-failed-to-fetch/239489>\
**Category:** 📦 Appliances (Docker, Snappy, VM, NCP, AIO)\
**Tags:** nc32, docker, traefik\
**Created:** [January 29, 2026, 3:53pm UTC](https://help.nextcloud.com/t/unexpected-error-failed-to-fetch/239489 "2026-01-29T15:53:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![jtr](https://help.nextcloud.com/letter_avatar/jtr/32/6_22734026db12803ebb3e059622ac3534.png) [@jtr](https://help.nextcloud.com/u/jtr)\
**Post date:** [January 30, 2026, 3:34am UTC](https://help.nextcloud.com/t/unexpected-error-failed-to-fetch/239489/2 "2026-01-30T03:34:13Z")

</div>

> [@hlefranc](#):
>
> After to logon to my NextCloud, I have the message “Unexpected error: Failed to fetch” each time I try to navigate on the site. I have this issue only when I initiate the connectipon using the VPN Global Protect

Without knowing your network topology or any other context it’s impossible to do more than guess.

Presumably a DNS, routing, or firewall matter. 😉

Check your web browser inspector, particularly the _Network_ tab (instructions are in the [support template](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402)) to see what transactions are failing. You can probably reverse engineer from there…

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