# Unable to view anything in FILES **URL:** \ **Category:** ℹ️ Support\ **Tags:** nc28\ **Created:** [February 7, 2024, 3:52pm UTC](https://help.nextcloud.com/t/unable-to-view-anything-in-files/181177 "2024-02-07T15:52:34Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Michael\_Moore](https://help.nextcloud.com/user_avatar/help.nextcloud.com/michael_moore/32/45435_2.png) [@Michael\_Moore](https://help.nextcloud.com/u/Michael_Moore)\ **Post date:** [February 7, 2024, 3:52pm UTC](https://help.nextcloud.com/t/unable-to-view-anything-in-files/181177/1 "2024-02-07T15:52:34Z")
Very strange issue i have but i am unable to upload or create new files in the Files app. Hovering over it says i do not have permission. But i did have permissions earlier yesterday when i created a new folder. When accessing the files page it just spins and spins and there is nothing in the logs that could assist me in the right way. The data directory is local. All folders and files are owned by www-data Im using Redis which is running. I point that out as that did cause a similar symptom to what im seeing in the past but that is functioning well. If i remove redis from the config.php file i still have the same problem. I am truly lost here. edit: The truly strange thing. If i create new users there are no issues. I can upload/create/edit files as normal. This issue seems to be centered on my userID-account. I even tried the filescan option but nothing seems to work. **[Nextcloud Hub 7] (28.0.2)** Ubuntu 22.04.3 LTS manual install with zip file ---
**Author:** ![Donnie](https://help.nextcloud.com/letter_avatar/donnie/32/5_5575768a8748004e209b776fc1b2916d.png) [@Donnie](https://help.nextcloud.com/u/Donnie)\ **Post date:** [February 7, 2024, 4:19pm UTC](https://help.nextcloud.com/t/unable-to-view-anything-in-files/181177/2 "2024-02-07T16:19:11Z")
401 error? > [@401 when trying to access files from public share links](https://help.nextcloud.com/t/401-when-trying-to-access-files-from-public-share-links/180662): > > Carried over from [[Bug]: Files shared via Link no longer accessible (HTTP 401) · Issue #43287 · nextcloud/server · GitHub](https://github.com/nextcloud/server/issues/43287) because probably not a server bug Problem description When trying to access files via a share link they cannot be opened anymore. In the developer console there are multiple errors: It’s not because of HTTP/3, I also tried with HTTP/2, same behaviour. Also the error message regarding the text app also seems unrelated, I a… ---
**Author:** ![Michael\_Moore](https://help.nextcloud.com/user_avatar/help.nextcloud.com/michael_moore/32/45435_2.png) [@Michael\_Moore](https://help.nextcloud.com/u/Michael_Moore)\ **Post date:** [February 7, 2024, 4:29pm UTC](https://help.nextcloud.com/t/unable-to-view-anything-in-files/181177/3 "2024-02-07T16:29:04Z")
May not be related. ![image](https://help.nextcloud.com/uploads/default/original/3X/6/1/616f31cd115c3084a9d6bea4b326025aa128bee5.png) ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [January 16, 2025, 8:48am UTC](https://help.nextcloud.com/t/unable-to-view-anything-in-files/181177/4 "2025-01-16T08:48:38Z")