# Unable to share External Storage

**URL:** <https://help.nextcloud.com/t/unable-to-share-external-storage/241755>\
**Category:** ℹ️ Support\
**Tags:** github\_issue\_exists, external\_storage, app\_api, docker, nc33, docker-compose, sharing\
**Created:** [March 14, 2026, 12:43pm UTC](https://help.nextcloud.com/t/unable-to-share-external-storage/241755 "2026-03-14T12:43:22Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![jameswyper](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jameswyper/32/77455_2.png) [@jameswyper](https://help.nextcloud.com/u/jameswyper)\
**Post date:** [March 14, 2026, 12:43pm UTC](https://help.nextcloud.com/t/unable-to-share-external-storage/241755/1 "2026-03-14T12:43:22Z")

</div>

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## The Basics

- Nextcloud Server version _(e.g., 29.x.x)_:
  - `33.0.0`

- Operating system and version _(e.g., Ubuntu 24.04)_:
  - `latest nextcloud docker image hosted on Raspian / Debian 11.11`

- Web server and version _(e.g, Apache 2.4.25)_:
  - `Whatever is in the latest nextcloud image`

- Reverse proxy and version \_(e.g. nginx 1.27.2)
  - `Apache`

- PHP version _(e.g, 8.3)_:
  - `Whatever is in the latest nextcloud image`

- Is this the first time you’ve seen this error? (Yes / No):
  - `Yes, first attempt to try this`

- When did this problem seem to first start?
  - `today`

- Installation method _(e.g. AlO, NCP, Bare Metal/Archive, etc.)_
  - `Self-written docker-compose based on official docs`

- Are you using CloudfIare, mod\_security, or similar? _(Yes / No)_
  - `no`

### Summary of the issue you are facing:

I’ve just upgraded my nc instance from 31 to 32 to 33, although I haven’t tried sharing before.

I cannot share external storage - I’m not given any options to. I think I’ve set everything up already but would appreciate confirmation. I’ve got some technical (but not nc-specific) knowledge so if you need me to go grubbing around in the database for example that should be fine - thank you in advance for any help.

 ![image](https://help.nextcloud.com/uploads/default/original/3X/8/8/8862c07493d0f1952b195c0358b2b751345b9b6f.png)

I am given the the option to share internally stored files - haven’t tested actually sharing but I’d assume it would work.

Here is my configuration - /software is mounted as a docker volume and all the files within it are world-readable. It’s mounted ro in my docker-compose file. I’ve confirmed I can browse and read the files within using the Nextcloud UI.

 ![image](https://help.nextcloud.com/uploads/default/original/3X/0/f/0f72c612a70c91a3422bdee48f801e09da385870.png)

Here are my sharing settings

 ![image](https://help.nextcloud.com/uploads/default/original/3X/0/9/09d3288de4e9159b8666e4062f5a7a3ed818dd7e.png)

### Steps to replicate it (hint: details matter!):

1. Go to the files area and click on details

### Log entries

#### Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the _Copy raw_ option from _Administration settings-\>Logging_ screen or from your `nextcloud.log` located in your data directory). Feel free to use a pastebin/gist service if necessary.

```auto
There are no log entries above debug/info level

```

#### Web Browser

If the problem is related to the Web interface, open your browser inspector _Console_ and _Network_ tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

```auto
Not applicable

```

#### Web server / Reverse Proxy

The output of your Apache/nginx/system log in `/var/log/ ____ `:

```auto
Not applicable

```

### Configuration

#### Nextcloud

The output of `occ config:list system` or similar is best, but, if not possible, the contents of your `config.php` file from `/path/to/nextcloud` is fine (make sure to remove any identifiable information!):

```auto
root@47ceae2d9221:/var/www/html# php occ config:list system
{
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "mail_smtpmode": "smtp",
        "mail_smtphost": " ***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpsecure": "tls",
        "mail_smtpauth": true,
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpname": " ***REMOVED SENSITIVE VALUE***",
        "mail_from_address": " ***REMOVED SENSITIVE VALUE***",
        "mail_domain": " ***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": " ***REMOVED SENSITIVE VALUE***",
        "upgrade.disable-web": true,
        "passwordsalt": " ***REMOVED SENSITIVE VALUE***",
        "secret": " ***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "wyper.org"
        ],
        "datadirectory": " ***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "33.0.0.16",
        "overwrite.cli.url": "https:\/\/wyper.org\/files",
        "dbname": " ***REMOVED SENSITIVE VALUE***",
        "dbhost": " ***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": " ***REMOVED SENSITIVE VALUE***",
        "dbpassword": " ***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": " ***REMOVED SENSITIVE VALUE***",
        "overwritewebroot": "\/files",
        "overwriteprotocol": "https",
        "skeletondirectory": "",
        "templatedirectory": "",
        "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-aarch64-glibc",
        "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-aarch64",
        "maintenance": false,
        "loglevel": 2
    }
}

```

#### Apps

The output of `occ app:list` (if possible).

```auto
Enabled:

activity: 6.0.0-dev.0

app_api: 33.0.0

bruteforcesettings: 6.0.0-dev.0

circles: 33.0.0

cloud_federation_api: 1.17.0

comments: 1.23.0

contactsinteraction: 1.14.1

dashboard: 7.13.0

dav: 1.36.0

federatedfilesharing: 1.23.0

federation: 1.23.0

files: 2.5.0

files_downloadlimit: 5.1.0-dev.0

files_external: 1.25.1

files_pdfviewer: 6.0.0-dev.0

files_reminders: 1.6.0

files_sharing: 1.25.2

files_trashbin: 1.23.0

files_versions: 1.26.0

firstrunwizard: 6.0.0-dev.0

logreader: 6.0.0

lookup_server_connector: 1.21.0

nextcloud_announcements: 5.0.0

notifications: 6.0.0

oauth2: 1.21.0

password_policy: 5.0.0-dev.0

photos: 6.0.0-dev.0

previewgenerator: 5.13.0

privacy: 5.0.0-dev.0

profile: 1.2.0

provisioning_api: 1.23.0

recognize: 11.0.1

recommendations: 6.0.0-dev.0

related_resources: 4.0.0-dev.0

serverinfo: 5.0.0-dev.0

settings: 1.16.0

sharebymail: 1.23.0

support: 5.0.0

survey_client: 5.0.0-dev.0

systemtags: 1.23.0

text: 7.0.0-dev.3

theming: 2.8.0

twofactor_backupcodes: 1.22.0

twofactor_totp: 15.0.0-dev.0

updatenotification: 1.23.0

user_status: 1.13.0

viewer: 6.0.0-dev.0

weather_status: 1.13.0

webhook_listeners: 1.5.0

workflowengine: 2.15.0
Disabled:

admin_audit: 1.23.0

encryption: 2.21.0

facerecognition: 0.9.70 (installed 0.9.70)

memories: 7.8.2 (installed 7.8.2)

suspicious_login: 11.0.0-dev.0

twofactor_nextcloud_notification: 7.0.0

user_ldap: 1.24.0

```

###

---

<div class="post-metadata">

**Author:** ![jameswyper](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jameswyper/32/77455_2.png) [@jameswyper](https://help.nextcloud.com/u/jameswyper)\
**Post date:** [March 14, 2026, 6:44pm UTC](https://help.nextcloud.com/t/unable-to-share-external-storage/241755/2 "2026-03-14T18:44:18Z")

</div>

I think this might be a bug. I tried disabling sharing (prior to re-enabling it) for this mount and it didn’t take the update (it did ask for my admin password to confirm). I tried a couple more times and it did eventually disable, but now I can’t re-enable it.

I’m going to poke around with occ later to see if I can enable it from the command line.

---

<div class="post-metadata">

**Author:** ![jameswyper](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jameswyper/32/77455_2.png) [@jameswyper](https://help.nextcloud.com/u/jameswyper)\
**Post date:** [March 14, 2026, 8:46pm UTC](https://help.nextcloud.com/t/unable-to-share-external-storage/241755/3 "2026-03-14T20:46:10Z")

</div>

Yeah, it’s a bug. See below - sharing enabled

 ![image](https://help.nextcloud.com/uploads/default/original/3X/a/0/a02821aa9cd364858298969f100740ff9911f189.png)

Yet the UI says sharing is OFF

 ![image](https://help.nextcloud.com/uploads/default/original/3X/9/9/998e28e3286715cd191a2c40cc4b7f998f9b440e.png)

backend says it’s ON

```auto

COPYING apps config cron.php dist lib ocs package.json resources themes
root@47ceae2d9221:/var/www/html# php occ files_external:list
+----------+------------------+---------+---------------------+----------------------------------------+--------------------------------------------------------------------------------------------------------------------------+------------------+-------------------+
| Mount ID | Mount Point | Storage | Authentication Type | Configuration | Options | Applicable Users | Applicable Groups |
+----------+------------------+---------+---------------------+----------------------------------------+--------------------------------------------------------------------------------------------------------------------------+------------------+-------------------+
| 1 | /Video | Local | None | datadir: "\/video" | readonly: true | All | |
| 2 | /Photos-Readonly | Local | None | datadir: "\/photoro" | readonly: true | james | readonly |
| 3 | /Photos-Editable | Local | None | datadir: "\/photo" | | james | admin |
| 4 | /Software | Local | None | datadir: "\/software", isExternal: "1" | encrypt: "1", previews: "", enable_sharing: "1", filesystem_check_changes: "0", encoding_compatibility: "", readonly: "" | All | |
+----------+------------------+---------+---------------------+----------------------------------------+--------------------------------------------------------------------------------------------------------------------------+------------------+-------------------+

```

I’ll file an issue

---

<div class="post-metadata">

**Author:** ![jameswyper](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jameswyper/32/77455_2.png) [@jameswyper](https://help.nextcloud.com/u/jameswyper)\
**Post date:** [March 14, 2026, 9:12pm UTC](https://help.nextcloud.com/t/unable-to-share-external-storage/241755/4 "2026-03-14T21:12:45Z")

</div>

[[Bug]: Configuring sharing (and other mount point options) for External Storage in the UI doesn't work properly · Issue #58950 · nextcloud/server · GitHub](https://github.com/nextcloud/server/issues/58950) filed

---

<div class="post-metadata">

**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [March 22, 2026, 9:13pm UTC](https://help.nextcloud.com/t/unable-to-share-external-storage/241755/5 "2026-03-22T21:13:04Z")

</div>

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