# Unable to download or enable Community Document Server **URL:** \ **Category:** ℹ️ Support\ **Tags:** office, nc18-nextcloud-hub\ **Created:** [February 10, 2020, 10:01am UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645 "2020-02-10T10:01:10Z")\ **Posts on this page:** 10\ **Page:** 2
**Author:** ![Itamar\_Croitoru](https://help.nextcloud.com/user_avatar/help.nextcloud.com/itamar_croitoru/32/23610_2.png) [@Itamar\_Croitoru](https://help.nextcloud.com/u/Itamar_Croitoru)\ **Post date:** [April 13, 2020, 4:16pm UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/21 "2020-04-13T16:16:42Z")
This step of changing the timeout in the Installer.php file worked for me. I changed mine from 120 to 360 and I was able to download and install it. ---
**Author:** ![mardijker](https://help.nextcloud.com/letter_avatar/mardijker/32/5_5575768a8748004e209b776fc1b2916d.png) [@mardijker](https://help.nextcloud.com/u/mardijker)\ **Post date:** [April 14, 2020, 7:55am UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/22 "2020-04-14T07:55:04Z")
Oh, you are correct. Seems like my shared hosting won’t allow this php function enabled for ‘security reason’. If the Community Document Server could run without this function, it would be great. Until then, guess i’m stuck with no option here. Thank you for the finding the answer. ---
**Author:** ![Ioan\_Stan](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ioan_stan/32/14971_2.png) [@Ioan\_Stan](https://help.nextcloud.com/u/Ioan_Stan)\ **Post date:** [April 14, 2020, 11:48am UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/23 "2020-04-14T11:48:32Z")
I have a fresh and standard NC 18.03 and I still cannot download/enable Community Doc Server. Not working even with timeout (in Installer.php) of 360 or 720. Is there any fix? ---
**Author:** ![Lufthomas](https://help.nextcloud.com/user_avatar/help.nextcloud.com/lufthomas/32/18265_2.png) [@Lufthomas](https://help.nextcloud.com/u/Lufthomas)\ **Post date:** [April 14, 2020, 2:34pm UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/24 "2020-04-14T14:34:59Z")
Could you verify that you have the same issue by checking the admin log and sharing the (anonymized) log with here? ---
**Author:** ![Ioan\_Stan](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ioan_stan/32/14971_2.png) [@Ioan\_Stan](https://help.nextcloud.com/u/Ioan_Stan)\ **Post date:** [April 14, 2020, 9:25pm UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/25 "2020-04-14T21:25:29Z")
Please see below. I don’t see other error when I try to install CDS. [PHP] Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 315857416 bytes) at /var/www/html/nextcloud/lib/private/Installer.php#285 POST /nextcloud/index.php/settings/apps/enable from 126.74.131.58 by admin at 2020-04-14T21:19:30+00:00 ---
**Author:** ![Ioan\_Stan](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ioan_stan/32/14971_2.png) [@Ioan\_Stan](https://help.nextcloud.com/u/Ioan_Stan)\ **Post date:** [June 9, 2020, 2:15pm UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/26 "2020-06-09T14:15:46Z")
Just in case anybody is interested, I made it work. This after tuning some memory size in php. ---
**Author:** ![tonytonyistony](https://help.nextcloud.com/letter_avatar/tonytonyistony/32/5_5575768a8748004e209b776fc1b2916d.png) [@tonytonyistony](https://help.nextcloud.com/u/tonytonyistony)\ **Post date:** [September 1, 2020, 4:14am UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/27 "2020-09-01T04:14:04Z")
Error: 134217728 bytes exhausted (tried to allocate 345165344 bytes) The above solutions did not help me. The way i fixed this issue was to add the following line to my .htaccess file. “php\_value memory\_limit 350M” ---
**Author:** ![Saleh\_Etdin](https://help.nextcloud.com/user_avatar/help.nextcloud.com/saleh_etdin/32/66820_2.png) [@Saleh\_Etdin](https://help.nextcloud.com/u/Saleh_Etdin)\ **Post date:** [November 25, 2024, 7:57am UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/28 "2024-11-25T07:57:44Z")
Wont upgrade from 28 to 29 version. set output\_buffering=512 worked for me. ---
**Author:** ![rakekniven](https://help.nextcloud.com/user_avatar/help.nextcloud.com/rakekniven/32/67096_2.png) [@rakekniven](https://help.nextcloud.com/u/rakekniven)\ **Post date:** [November 25, 2024, 7:06pm UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/29 "2024-11-25T19:06:02Z")
---
**Author:** ![rakekniven](https://help.nextcloud.com/user_avatar/help.nextcloud.com/rakekniven/32/67096_2.png) [@rakekniven](https://help.nextcloud.com/u/rakekniven)\ **Post date:** [November 25, 2024, 7:07pm UTC](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645/30 "2024-11-25T19:07:46Z")
Hello Saleh\_Etdin, welcome to the community of Nextcloud. Closing here because NC18 is [EOL](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) since a while [Previous page](https://help.nextcloud.com/t/unable-to-download-or-enable-community-document-server/70645.md?page=1)