# Unable to create external shares via Android app

**URL:** <https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856>\
**Category:** 📱 Desktop & mobile clients\
**Tags:** android\
**Created:** [January 18, 2026, 8:57am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856 "2026-01-18T08:57:32Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![mlsxlist](https://help.nextcloud.com/user_avatar/help.nextcloud.com/mlsxlist/32/5873_2.png) [@mlsxlist](https://help.nextcloud.com/u/mlsxlist)\
**Post date:** [January 18, 2026, 8:57am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/1 "2026-01-18T08:57:32Z")

</div>

I recently noticed that it is no longer possible to create external shares with the Android app. When pressing the button **Link** the error “ **An error occurred while trying to share this file or folder** ” is shown by the Android app. Internal shares still work.

Via the Web Interface creating external shares is possible. Any idea how to fix this?

---

<div class="post-metadata">

**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [January 18, 2026, 9:06am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/2 "2026-01-18T09:06:26Z")

</div>

Hello @mlsxlist welcome back to the Nextcloud community 🤝

You’ve posted a request in the support section. Unfortunately you have not completed the required [support template](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402). Please edit your post and add as much information as possible so that community supporters have the necessary technical information to help you resolve your issue!

Without additional information the community members cannot help you.

---

<div class="post-metadata">

**Author:** ![mlsxlist](https://help.nextcloud.com/user_avatar/help.nextcloud.com/mlsxlist/32/5873_2.png) [@mlsxlist](https://help.nextcloud.com/u/mlsxlist)\
**Post date:** [January 20, 2026, 8:44am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/3 "2026-01-20T08:44:21Z")

</div>

Sorry, here is the template.

## The Basics

- Nextcloud Server version _(e.g., 29.x.x)_: 32 .0.5

- Operating system and version _(e.g., Ubuntu 24.04)_: Debian 12

- Web server and version _(e.g, Apache 2.4.25)_: Apache/2.4.66

- Reverse proxy and version \_(e.g. nginx 1.27.2):

- PHP version _(e.g, 8.3)_: 8.2.29

- Is this the first time you’ve seen this error? (Yes / No): yes

- When did this problem seem to first start?

- Installation method _(e.g. AIO, NCP, Bare Metal/Archive, etc.) Bare Metal_

- Are you using Cloudflare, mod\_security, or similar? _(Yes / No) No_

- Android App version: 3.35.0

### Summary of the issue you are facing:

It is no longer possible to create external shares.

### Steps to replicate it (hint: details matter!):

1. select a file or directory in the Nextcloud Android App

2. select **send/share** from the context menu and click **Link** button

3. Enter a password

4. A error message is shown: **An error occurered while trying to share this file or folder**  
This happens on different android devices

### Log entries

#### Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the _Copy raw_ option from _Administration settings-\>Logging_ screen or from your `nextcloud.log` located in your data directory). Feel free to use a pastebin/gist service if necessary.

```auto
No log entries visible

```

### Configuration

#### Nextcloud

The output of `occ config:list system` or similar is best, but, if not possible, the contents of your `config.php` file from `/path/to/nextcloud` is fine (make sure to remove any identifiable information!):

```auto
{
    "system": {
        "instanceid": " ***REMOVED SENSITIVE VALUE***",
        "passwordsalt": " ***REMOVED SENSITIVE VALUE***",
        "secret": " ***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [  
            " ***REMOVED SENSITIVE VALUE***",
            " ***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": " ***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/host:port\/ ***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "32.0.5.0",
        "dbname": " ***REMOVED SENSITIVE VALUE***",
        "dbhost": " ***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": " ***REMOVED SENSITIVE VALUE***",
        "dbpassword": " ***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": " ***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "maintenance": false,
        "theme": "",
        "loglevel": 0,
        "mail_smtpmode": "smtp",
        "mail_from_address": " ***REMOVED SENSITIVE VALUE***",
        "mail_domain": " ***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": " ***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_sendmailmode": "smtp",
        "mysql.utf8mb4": true,
        "default_phone_region": "DE",
        "check_for_working_wellknown_setup": false,
        "mail_smtpsecure": "ssl",
        "enable_previews": true,
        "preview_ffmpeg_path": "\/usr\/bin\/ffmpeg",
        "preview_max_x": 4096,
        "preview_max_y": 4096,
        "preview_max_filesize_image": 50,
        "enabledPreviewProviders": [
            "OC\\Preview\\TXT",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\PDF",
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\MP4"
        ],
        "maintenance_window_start": 5,
        "memories.db.triggers.fcu": true,
        "memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
        "memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "app_install_overwrite": []
    }
}
        

```

#### Apps

The output of `occ app:list` (if possible).

Enabled:

- activity: 5.0.0-dev.0
- announcementcenter: 7.3.0
- bookmarks: 16.0.1
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.5
- circles: 32.0.0
- cloud\_federation\_api: 1.16.0
- collectives: 3.5.0
- comments: 1.22.0
- contacts: 8.2.1
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.3
- event\_update\_notification: 2.7.0
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files\_automatedtagging: 3.0.2
- files\_downloadlimit: 5.0.0-dev.0
- files\_external: 1.24.1
- files\_fulltextsearch: 32.0.2
- files\_pdfviewer: 5.0.0-dev.0
- files\_reminders: 1.5.0
- files\_sharing: 1.24.1
- files\_trashbin: 1.22.0
- files\_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- forms: 5.2.3
- fulltextsearch: 32.0.0
- fulltextsearch\_elasticsearch: 32.0.2
- geoblocker: 0.5.19
- gpoddersync: 3.13.3
- logreader: 5.0.0-dev.0
- lookup\_server\_connector: 1.20.0
- mail: 5.6.7
- memories: 7.7.0
- nextcloud\_announcements: 4.0.0-dev.0
- notes: 4.12.4
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password\_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- previewgenerator: 5.11.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning\_api: 1.22.0
- recognize: 10.0.7
- recommendations: 5.0.0-dev.0
- related\_resources: 3.0.0-dev.0
- richdocuments: 9.0.2
- richdocumentscode: 25.4.702
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- spreed: 22.0.8
- support: 4.0.0-dev.0
- survey\_client: 4.0.0-dev.0
- suspicious\_login: 10.0.0-dev.0
- systemtags: 1.22.0
- tables: 1.0.3
- tasks: 0.17.1
- text: 6.0.1
- theming: 2.7.0
- twofactor\_backupcodes: 1.21.0
- twofactor\_webauthn: 2.4.1
- updatenotification: 1.22.0
- user\_status: 1.12.0
- user\_usage\_report: 3.0.0
- viewer: 5.0.0-dev.0
- weather\_status: 1.12.0
- webhook\_listeners: 1.3.0
- workflow\_ocr: 1.32.1
- workflow\_script: 3.0.0
- workflowengine: 2.14.0  
Disabled:
- admin\_audit: 1.22.0
- app\_api: 32.0.0 (installed 32.0.0)
- encryption: 2.20.0
- maps: 1.6.0 (installed 1.6.0)
- twofactor\_nextcloud\_notification: 6.0.0-dev.0
- twofactor\_totp: 14.0.0
- user\_ldap: 1.23.0

---

<div class="post-metadata">

**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [January 20, 2026, 9:35am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/4 "2026-01-20T09:35:46Z")

</div>

> [@mlsxlist](#):
>
> `"overwrite.cli.url": "https:\/\/host:port\/ ***REMOVED SENSITIVE VALUE***",`

so you are using a self-signed certificate?

---

<div class="post-metadata">

**Author:** ![mlsxlist](https://help.nextcloud.com/user_avatar/help.nextcloud.com/mlsxlist/32/5873_2.png) [@mlsxlist](https://help.nextcloud.com/u/mlsxlist)\
**Post date:** [January 20, 2026, 10:15am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/5 "2026-01-20T10:15:12Z")

</div>

Thanks for your quick reply. No I am using valid letsencrypt certificates.

---

<div class="post-metadata">

**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [January 20, 2026, 10:17am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/6 "2026-01-20T10:17:06Z")

</div>

> [@mlsxlist](#):
>
> `"overwrite.cli.url": "https:\/\/host:port\/ ***REMOVED SENSITIVE VALUE***",`

double check this value in `config.php`

---

<div class="post-metadata">

**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [April 18, 2026, 8:57am UTC](https://help.nextcloud.com/t/unable-to-create-external-shares-via-android-app/238856/7 "2026-04-18T08:57:39Z")

</div>

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