Unable to Access Nextcloud Files Via iOS App, Chrome on PC works fine

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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


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Nextcloud version (eg, 20.0.5): 13.1-RELEASE-p7
Operating system and version (eg, Ubuntu 20.04): TrueNAS-13.0-U4
Apache or nginx version (eg, Apache 2.4.25): Unsure
PHP version (eg, 7.4): 8.0.28

The issue you are facing:
I just got TrueNAS installed on a PC, and I installed the nextcloud plugin. Ive got everything up and running, I am able to access the nextcloud web ui on chrome on pc just fine, which is plugged into my router via ethernet. I plugged the DNS servers from my router web ui into the global network config, along with the default ipv4 gateway. Whenever Input the server address from the mobile section of the nextcloud web ui, I get connection timed out error. I was also able to connect the nextcloud desktop app to the same server address no issue.

Is this the first time you’ve seen this error? (Y/N):
No, been seeing it for the past 2 hours.

Steps to replicate it:

  1. Nextcloud Web UI > Mobile & Desktop > Server Adress > copy/paste into iOS app login
  2. Few seconds go by
  3. Connection timed out

The output of your Nextcloud log in Admin > Logging:

Error	PHP	Undefined array key "mail_smtpauthtype" at /usr/local/www/nextcloud/apps-pkg/settings/templates/settings/admin/additional-mail.php#132		2023-04-05T14:05:43-0500
Error	PHP	Undefined array key "mail_smtpauthtype" at /usr/local/www/nextcloud/apps-pkg/settings/templates/settings/admin/additional-mail.php#132		2023-04-05T13:59:53-0500
Warning	core	Login failed: 'ncadmin' (Remote IP: '192.168.*.*')		2023-04-05T13:27:10-0500
Warning	core	Login failed: 'ncadmin' (Remote IP: '192.168.*.*')		2023-04-05T13:27:08-0500
Error	no app in context	OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'ncadmin' for key 'oc_user_status.user_status_uid_ix'		2023-04-05T13:23:15-0500
Fatal	spreed	RuntimeException: There can only be one Talk backend		2023-04-05T12:26:00-0500
Error	cron	Exception: Not installed		2023-04-05T12:25:00-0500

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.