Uknown or bad timezone

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Nextcloud version 16.0.1.1
Operating system and version : CentOS Linux release 7.6.1810 (Core)
Apache or nginx version : apache httpd-2.4.6-89.el7.centos.x86_64
PHP version (eg, 7.1): 7.1

The issue you are facing:

Logs complain about unknown or bad timezone

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

  1. Install php and php-fpm7.1
  2. set date.timezone in /etc/opt/rh/rh-php71/php.ini : date.timezone = "America/Argentina/Buenos_Aires"
  3. Restart the service php-fpm

The output of your Nextcloud log in Admin > Logging:

DateTimeZone::__construct(): Unknown or bad timezone (Etc/Unknown) at /usr/share/nextcloud/lib/private/DateTimeZone.php#66

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'passwordsalt' => '',
  'secret' => '',
  'trusted_domains' => 
  array (
    0 => 'localhost',
    1 => '',
    2 => '192.168.50.8',
    3 => 'infoestructura.local',
    4 => '',
    5 => '',
    6 => '',
  ),
  'htaccess.RewriteBase' => '/',
  'datadirectory' => '/var/lib/nethserver/nextcloud/',
  'overwrite.cli.url' => 'http://localhost',
  'dbtype' => 'mysql',
  'version' => '16.0.1.1',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextcloud',
  'dbpassword' => '',
  'installed' => true,
  'instanceid' => 'ocmstnc1xrkf',
  'ldapIgnoreNamingRules' => false,
  'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
  'maintenance' => false,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'loglevel' => 2,
  'mail_from_address' => 'no-reply',
  'mail_smtpmode' => 'smtp',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_domain' => '',
  'logfile' => '/var/lib/nethserver/nextcloud/nextcloud.log',
  'mail_smtpsecure' => '',
  'mail_smtphost' => 'localhost',
  'mail_smtpport' => '25',
  'theme' => '',
  'app_install_overwrite' => 
  array (
    0 => 'spreed',
    1 => 'unsplash',
    2 => 'announcementcenter',
    3 => 'groupfolders',
    4 => 'external',
    5 => 'files_accesscontrol',
  ),
  'mysql.utf8mb4' => true,
);

Why does php-fpm does not honour date.timezone?

I cannot tell you why this happens with PHP 7.1, but with PHP 7.2.21 I cannot confirm that behavior - it works as expected. You can create a short php script and check which time zones are supported by your PHP version, like this

<?php
  print_r( DateTimeZone::listIdentifiers() );
?>

I’ve created such a file and there is America/Argentina/Buenos_Aires so I don’t understand why nextcloud compains about it, in fact, I’ve run a php file with phpinfo() and I’ve found:

Any ideas?