# ubuntu nextcloud from snap wrong server root

**URL:** <https://help.nextcloud.com/t/ubuntu-nextcloud-from-snap-wrong-server-root/221029>\
**Category:** ℹ️ Support\
**Tags:** snap, nc30, apache\
**Created:** [March 25, 2025, 9:43am UTC](https://help.nextcloud.com/t/ubuntu-nextcloud-from-snap-wrong-server-root/221029 "2025-03-25T09:43:05Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [March 25, 2025, 12:47pm UTC](https://help.nextcloud.com/t/ubuntu-nextcloud-from-snap-wrong-server-root/221029/7 "2025-03-25T12:47:18Z")

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Hey @averlon welcome to the community 👋

> [@averlon](#):
>
> Where does the filepath in the log entry of the apache log come from? There must be some configuration file where the ServerRoot is set and this might be wrong or misconfigured.

feel free to check out [Nextcloud snap wiki and support](https://help.nextcloud.com/t/nextcloud-snap-wiki-and-support/197783) most of your question should be answered there

> [@averlon](#):
>
> - check regular apache logs (not the logs on the snap directory)

well that won’t give you much information, see [Managing logs](https://github.com/nextcloud-snap/nextcloud-snap/wiki/Managing-logs)

> [@averlon](#):
>
> I can start nextcloud, but I cannot access the gui from my browser.  
> I am connectig from another computer on the network!

check out [How to install Nextcloud snap](https://help.nextcloud.com/t/how-to-install-nextcloud-snap/216058/) especially [first start](https://help.nextcloud.com/t/how-to-install-nextcloud-snap/216058#p-649475-first-start-6)

if you’ve moved you data to another partition or directory check out [change data directory](https://github.com/nextcloud-snap/nextcloud-snap/wiki/Wiki-Change-data-directory) especially [managing external media and storage](https://help.nextcloud.com/t/how-to-manage-external-media-and-storage-for-nextcloud-snap/216039/)

> [@averlon](#):
>
> ` "overwritehost": "cloud.gwfwsfi.de:81"`

it looks like you’ve changed the snaps ports? did you follow the directions [HTTP/HTTPS port configuration](https://github.com/nextcloud-snap/nextcloud-snap/wiki/Port-configuration) see also [Reverse proxy configuration](https://github.com/nextcloud-snap/nextcloud-snap/wiki/Putting-the-snap-behind-a-reverse-proxy)

> [@averlon](#):
>
> My question is:  
> Where does the filepath in the log entry of the apache log come from? There must be some configuration file where the ServerRoot is set and this might be wrong or misconfigured.

not sure why you need to to this at all… please explain?

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_[View the full topic](https://help.nextcloud.com/t/ubuntu-nextcloud-from-snap-wrong-server-root/221029)._