# TwoFactorEmail issue prevents login after Upgrade to Nextcloud 31.0.0

**URL:** <https://help.nextcloud.com/t/twofactoremail-issue-prevents-login-after-upgrade-to-nextcloud-31-0-0/218857>\
**Category:** ℹ️ Support\
**Tags:** mfa, webauthn, twofactor-email, nc31\
**Created:** [March 2, 2025, 4:37pm UTC](https://help.nextcloud.com/t/twofactoremail-issue-prevents-login-after-upgrade-to-nextcloud-31-0-0/218857 "2025-03-02T16:37:29Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\
**Post date:** [March 2, 2025, 10:04pm UTC](https://help.nextcloud.com/t/twofactoremail-issue-prevents-login-after-upgrade-to-nextcloud-31-0-0/218857/4 "2025-03-02T22:04:49Z")

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> [@wwe](#):
>
> WHY??? [twofactoremail](https://apps.nextcloud.com/apps/twofactor_email) supports nothing newer than #nc28
> 
> Please review [App support for NC 31](https://help.nextcloud.com/t/app-support-for-nc-31/217313)

Yes, we just check apps that were available on NC 29+. For NC30, it was still on the list:

> [@Apps waiting for NC 30 support](https://help.nextcloud.com/t/apps-waiting-for-nc-30-support/204064):
>
> [Nextcloud 30 (Hub 9) was released](https://help.nextcloud.com/t/be-connected-with-nextcloud-hub-9/203849). By default, existing apps are not compatible with the new version yet and must be tested (and perhaps fixed). Many apps are supported by community users working on the apps in their free time. You can try to enable an app by clicking enable manually in the app overview (as an admin). Please leave a feedback on the bug tracker of an app if your test was successful (for follow-ups, leave a +1 ) or leave a report with the errors you encountered. Here is an aut…

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