Trying to update old v16.0.0.3

Hello

I’m unable to use the “Open updater” button. All the time i get an “Internal Server Error”.
After searching, i found the log file and the line (Request ID).

Need some help. I only use linux when it crash…

Nextcloud version 16.0.0.3
Operating system and version Ubuntu 18.04.2 LTS
Apache 2.4.29
PHP version 7.2.20

{“reqId”:“EQC9Jd0KkUvvjJfnPs5S”,“level”:3,“time”:“2020-11-27T10:25:53+00:00”,“remoteAddr”:“172.16.55.51”,“user”:“Administrateur”,“app”:“index”,“method”:“GET”,“url”:"/updater/",“message”:{“Exception”:“Exception”,“Message”:“The requested uri(/updater/) cannot be processed by the script ‘/nextcloud/index.php’)”,“Code”:0,“Trace”:[{“file”:"/var/www/nextcloud/lib/base.php",“line”:918,“function”:“getRawPathInfo”,“class”:“OC\AppFramework\Http\Request”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/index.php",“line”:42,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/var/www/nextcloud/lib/private/AppFramework/Http/Request.php",“Line”:780,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0”,“version”:“16.0.3.0”}

{“reqId”:“EQC9Jd0KkUvvjJfnPs5S”,“level”:3,“time”:“2020-11-27T10:25:53+00:00”,“remoteAddr”:“172.16.55.51”,“user”:“Administrateur”,“app”:“no app in context”,“method”:“GET”,“url”:"/updater/",“message”:{“Exception”:“Symfony\Component\Routing\Exception\RouteNotFoundException”,“Message”:“Unable to generate a URL for the named route “theming.Theming.getImage” as such route does not exist.”,“Code”:0,“Trace”:[{“file”:"/var/www/nextcloud/lib/private/Route/Router.php",“line”:337,“function”:“generate”,“class”:“Symfony\Component\Routing\Generator\UrlGenerator”,“type”:"->",“args”:[“theming.Theming.getImage”,{“key”:“logo”,“useSvg”:true,“v”:“8”},1]},{“file”:"/var/www/nextcloud/lib/private/Route/CachingRouter.php",“line”:60,“function”:“generate”,“class”:“OC\Route\Router”,“type”:"->",“args”:[“theming.Theming.getImage”,{“key”:“logo”,“useSvg”:true,“v”:“8”},false]},{“file”:"/var/www/nextcloud/lib/private/URLGenerator.php",“line”:79,“function”:“generate”,“class”:“OC\Route\CachingRouter”,“type”:"->",“args”:[“theming.Theming.getImage”,{“key”:“logo”,“useSvg”:true,“v”:“8”}]},{“file”:"/var/www/nextcloud/apps/theming/lib/ThemingDefaults.php",“line”:241,“function”:“linkToRoute”,“class”:“OC\URLGenerator”,“type”:"->",“args”:[“theming.Theming.getImage”,{“key”:“logo”,“useSvg”:true,“v”:“8”}]},{“file”:"/var/www/nextcloud/lib/public/Defaults.php",“line”:187,“function”:“getLogo”,“class”:“OCA\Theming\ThemingDefaults”,“type”:"->",“args”:[true]},{“file”:"/var/www/nextcloud/core/templates/layout.guest.php",“line”:40,“function”:“getLogo”,“class”:“OCP\Defaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:178,“args”:["/var/www/nextcloud/core/templates/layout.guest.php"],“function”:“include”},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:150,“function”:“load”,“class”:“OC\Template\Base”,“type”:"->",“args”:["/var/www/nextcloud/core/templates/layout.guest.php",null]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:180,“function”:“fetchPage”,“class”:“OC\Template\Base”,“type”:"->",“args”:[null]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:211,“function”:“fetchPage”,“class”:“OC_Template”,“type”:"->",“args”:[null]},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:131,“function”:“fetchPage”,“class”:“OC_Template”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:332,“function”:“printPage”,“class”:“OC\Template\Base”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/index.php",“line”:69,“function”:“printExceptionErrorPage”,“class”:“OC_Template”,“type”:"::",“args”:[{“class”:“Exception”},500]}],“File”:"/var/www/nextcloud/3rdparty/symfony/routing/Generator/UrlGenerator.php",“Line”:130,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0”,“version”:“16.0.3.0”}

{“reqId”:“EQC9Jd0KkUvvjJfnPs5S”,“level”:3,“time”:“2020-11-27T10:25:53+00:00”,“remoteAddr”:“172.16.55.51”,“user”:“Administrateur”,“app”:“no app in context”,“method”:“GET”,“url”:"/updater/",“message”:{“Exception”:“Symfony\Component\Routing\Exception\RouteNotFoundException”,“Message”:“Unable to generate a URL for the named route “announcementcenter.page.index” as such route does not exist.”,“Code”:0,“Trace”:[{“file”:"/var/www/nextcloud/lib/private/Route/Router.php",“line”:337,“function”:“generate”,“class”:“Symfony\Component\Routing\Generator\UrlGenerator”,“type”:"->",“args”:[“announcementcenter.page.index”,[],1]},{“file”:"/var/www/nextcloud/lib/private/Route/CachingRouter.php",“line”:60,“function”:“generate”,“class”:“OC\Route\Router”,“type”:"->",“args”:[“announcementcenter.page.index”,[],false]},{“file”:"/var/www/nextcloud/lib/private/URLGenerator.php",“line”:79,“function”:“generate”,“class”:“OC\Route\CachingRouter”,“type”:"->",“args”:[“announcementcenter.page.index”,[]]},{“file”:"/var/www/nextcloud/lib/private/NavigationManager.php",“line”:292,“function”:“linkToRoute”,“class”:“OC\URLGenerator”,“type”:"->",“args”:[“announcementcenter.page.index”]},{“file”:"/var/www/nextcloud/lib/private/NavigationManager.php",“line”:113,“function”:“init”,“class”:“OC\NavigationManager”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/apps/theming/lib/ThemingDefaults.php",“line”:179,“function”:“getAll”,“class”:“OC\NavigationManager”,“type”:"->",“args”:[“guest”]},{“file”:"/var/www/nextcloud/lib/private/legacy/defaults.php",“line”:259,“function”:“getShortFooter”,“class”:“OCA\Theming\ThemingDefaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/public/Defaults.php",“line”:167,“function”:“getLongFooter”,“class”:“OC_Defaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/core/templates/layout.guest.php",“line”:53,“function”:“getLongFooter”,“class”:“OCP\Defaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:178,“args”:["/var/www/nextcloud/core/templates/layout.guest.php"],“function”:“include”},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:150,“function”:“load”,“class”:“OC\Template\Base”,“type”:"->",“args”:["/var/www/nextcloud/core/templates/layout.guest.php",null]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:180,“function”:“fetchPage”,“class”:“OC\Template\Base”,“type”:"->",“args”:[null]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:211,“function”:“fetchPage”,“class”:“OC_Template”,“type”:"->",“args”:[null]},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:131,“function”:“fetchPage”,“class”:“OC_Template”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:332,“function”:“printPage”,“class”:“OC\Template\Base”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/index.php",“line”:69,“function”:“printExceptionErrorPage”,“class”:“OC_Template”,“type”:"::",“args”:[{“class”:“Exception”},500]}],“File”:"/var/www/nextcloud/3rdparty/symfony/routing/Generator/UrlGenerator.php",“Line”:130,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0”,“version”:“16.0.3.0”}

{“reqId”:“EQC9Jd0KkUvvjJfnPs5S”,“level”:3,“time”:“2020-11-27T10:25:53+00:00”,“remoteAddr”:“172.16.55.51”,“user”:“Administrateur”,“app”:“no app in context”,“method”:“GET”,“url”:"/updater/",“message”:{“Exception”:“Symfony\Component\Routing\Exception\RouteNotFoundException”,“Message”:“Unable to generate a URL for the named route “secsignid.page.index” as such route does not exist.”,“Code”:0,“Trace”:[{“file”:"/var/www/nextcloud/lib/private/Route/Router.php",“line”:337,“function”:“generate”,“class”:“Symfony\Component\Routing\Generator\UrlGenerator”,“type”:"->",“args”:[“secsignid.page.index”,[],1]},{“file”:"/var/www/nextcloud/lib/private/Route/CachingRouter.php",“line”:60,“function”:“generate”,“class”:“OC\Route\Router”,“type”:"->",“args”:[“secsignid.page.index”,[],false]},{“file”:"/var/www/nextcloud/lib/private/URLGenerator.php",“line”:79,“function”:“generate”,“class”:“OC\Route\CachingRouter”,“type”:"->",“args”:[“secsignid.page.index”,[]]},{“file”:"/var/www/nextcloud/lib/private/NavigationManager.php",“line”:292,“function”:“linkToRoute”,“class”:“OC\URLGenerator”,“type”:"->",“args”:[“secsignid.page.index”]},{“file”:"/var/www/nextcloud/lib/private/NavigationManager.php",“line”:113,“function”:“init”,“class”:“OC\NavigationManager”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/apps/theming/lib/ThemingDefaults.php",“line”:179,“function”:“getAll”,“class”:“OC\NavigationManager”,“type”:"->",“args”:[“guest”]},{“file”:"/var/www/nextcloud/lib/private/legacy/defaults.php",“line”:259,“function”:“getShortFooter”,“class”:“OCA\Theming\ThemingDefaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/public/Defaults.php",“line”:167,“function”:“getLongFooter”,“class”:“OC_Defaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/core/templates/layout.guest.php",“line”:53,“function”:“getLongFooter”,“class”:“OCP\Defaults”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:178,“args”:["/var/www/nextcloud/core/templates/layout.guest.php"],“function”:“include”},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:150,“function”:“load”,“class”:“OC\Template\Base”,“type”:"->",“args”:["/var/www/nextcloud/core/templates/layout.guest.php",null]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:180,“function”:“fetchPage”,“class”:“OC\Template\Base”,“type”:"->",“args”:[null]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:211,“function”:“fetchPage”,“class”:“OC_Template”,“type”:"->",“args”:[null]},{“file”:"/var/www/nextcloud/lib/private/Template/Base.php",“line”:131,“function”:“fetchPage”,“class”:“OC_Template”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/lib/private/legacy/template.php",“line”:332,“function”:“printPage”,“class”:“OC\Template\Base”,“type”:"->",“args”:[]},{“file”:"/var/www/nextcloud/index.php",“line”:69,“function”:“printExceptionErrorPage”,“class”:“OC_Template”,“type”:"::",“args”:[{“class”:“Exception”},500]}],“File”:"/var/www/nextcloud/3rdparty/symfony/routing/Generator/UrlGenerator.php",“Line”:130,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0”,“version”:“16.0.3.0”}

Skipping of a major Nextcloud version isn’t supported. You need to update from one major version to the other (16 > 17 > 18 > 19 > 20). Make sure that you backup your data BEFORE starting the upgrade process. Additionally have an eye on the requirements of each version, because it might be necessary to upgrade PHP BEFORE you can switch to the next higher version!

My recommendation for the future is “Always keep your Nextcloud version up-to-date” to prevent such an update nightmare!!

Hello, Thx for your reply.
So i try the manual update procedure there is a lot of other problems. I need to make an other?
(No files are visible. I trying rescan and other tips but nothing apear)

i guess at some point you have to update this a well. or?

i put the 7.3 because with the 7.2 the page dosen’t work (blanc page). So normaly it’s ok with the php version.