Trying to make sense out of all this

ℹ️ Support
1

Nextcloud version (13.0.0):
Operating system and version (I believe it is CentOS):
Apache or nginx version (2.4.29):
PHP version (5.6.33):

Hello everyone, I wish i could tell you what EXACTLY is the issue, I have a shared hosting plan with the cpanel installed. I installed the latest NextCloud install from a script engine called softaculous, and supposedly everything was supposed to just “work”. Yeah not so much. I was able to upload 35gb of data into the NC install after a few struggles. Here is what is going on, I am coming from Seafile which was like 20X more user friendly then NC “so far”. Most likely if these gremlins do not reside I will go back to SF as it didnt seem to find the need to scan EVERY file every sync, and kept track of what was actually changing. I still want to give NC a shot though.

  1. I cannot upload ANY files from the public end (when I say public I mean I setup a folder in the backend as a “drop folder” and now no matter what file i throw at it it just refuses it")

  2. If I am logged in to an account on the backend I can click the link i share as a public link and i can upload ZIP files and thats it, everything else just fails.

  3. I had a horrendous time loading the NC android app, it kept telling me my server was insecure, which I am completely aware of (a nag that Seafile did not bother to throw in my face on every device i wanted to install it on)

  4. NC seems to want to index EVERY file every time which is a complete waste of time and makes the time when a file is updated take forever

Again I am sure this is just the initial configuration woes, however I wanted to post here. I am fully OK letting someone login to the backend and take a peek if it would help things run smoothly, or maybe NC is not made to work in this environment so well.

Thoughts?

Steps to replicate it:

  1. login or try to upload something

The output of your Nextcloud log in Admin > Logging:

Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-22T23:36:15-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-22T23:36:15-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-22T23:35:44-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-22T23:35:44-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-22T23:34:24-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-22T23:34:24-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-22T23:34:24-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-22T23:34:24-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-22T21:35:30-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-22T21:35:30-0700
Warning core Trusted domain error. “70.190.248.244” tried to access using “www.thebacklot.cc” as host. 2018-02-22T21:12:34-0700
Warning core Trusted domain error. “70.190.248.244” tried to access using “www.thebacklot.cc” as host. 2018-02-22T21:12:33-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-21T03:49:47-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-21T03:49:47-0700
Fatal webdav Sabre\DAV\Exception\BadRequest: expected filesize 8437121 got 2916352 2018-02-18T06:32:03-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-18T02:29:46-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-18T02:29:46-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-18T02:29:45-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-18T02:29:45-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-18T02:29:23-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-18T02:29:23-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-18T02:29:02-0700
Error PHP imagettfbbox(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#260 2018-02-18T02:29:02-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-18T02:29:01-0700
Error PHP imagettftext(): Could not read font at /home/ccoomivs/public_html/nextcloud/lib/private/Avatar.php#266 2018-02-18T02:29:01-0700

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php $CONFIG = array ( 'instanceid' => 'ocbxtknzeqlg', 'passwordsalt' => 'i9zndxa8bvky9yovdjhlentyffegby', 'secret' => 'gbygfljbbffwb7fkjsajy4o1gycchl8lgzqfjk3rclgchnta', 'trusted_domains' => array ( 0 => 'thebacklot.cc', 1 => 'www.thebacklot.cc', ), 'datadirectory' => '/home/ccoomivs/nextclouddata', 'overwrite.cli.url' => 'https://thebacklot.cc/nextcloud', 'dbtype' => 'mysql', 'version' => '13.0.0.14', 'dbname' => 'ccoomivs_nextc84*****', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'ccoomivs_nextc84***', 'dbpassword' => 'lS976pl.2!', 'installed' => true, 'mail_smtpmode' => 'smtp', 'mail_smtpauthtype' => 'PLAIN', 'enable_previews' => true, 'mail_from_address' => 'team', 'mail_domain' => 'reelzprod*****', 'mail_smtphost' => 'smtp.******', 'mail_smtpport' => '25', 'mail_smtpsecure' => 'ssl', 'mail_smtpauth' => 1, 'mail_smtpname' => '************', 'mail_smtppassword' => '*********', ); The output of your Apache/nginx/system log in `/var/log/____`: I cannot access this log on this server
2

Permissions and/or missing files.

4

SO its “junk” for now. I was wondering if it was us or the software. The trick with OS is its often highly unstable, but that is also why it remains free lol

as for the passwords, those are all scrambled

thanks

5

Oh and I honestly could care less about the Avatar, I am more concerned with the fact in its present state NC is useless

6

If your hosting provider supports docker, i would go for that.
The docker container works out of the box and it’s easy to configure.
If you want a small installation you could use the built-in SQLite.
If you want more stability or/and performance you could use a secondary linked container that has MySQL/MariaDB/Postgres in it.
Next time also hide the password salt and the other important info!

7

Honest to god question: Are you here to get help or just to troll? Because you’re not doing a good job at either.
Up until that post I might have been inclined to take a look at the mess you call an installation.

It’s like you’ve never deployed a single webapp in you life.

:man_facepalming: You even have an publicly trusted cert. Your provider does a pretty decent job securing you shit. The only thing left for you to do would be to redirect http requests to https.

But no. How dares NC to remind you of that fact.

So in the spirit of your rant, here’s my advise:
Git gud and RTFM or fuck off back to SeaFiles. If that works for you, why not use it.

Either way, I couldn’t care less. :wave:

1 Like
8

Im not a troll, and we went back to SF, far more stable,

Anyway thanks for the “help”

1 Like