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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version 14.0.3:
Operating system and version (linux):
Apache or nginx version (eg, Apache 2.?):
PHP version , 7.2:
The issue you are facing:
users on an apple/mac cant login and getting a too many redirects error.
Is this the first time you’ve seen this error? (N):
Steps to replicate it:
- get a apple or mac device
- open safari
- log-in
The output of your Nextcloud log in Admin > Logging:
nothing in this log
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____
:
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "POST /index.php/apps/user_saml/saml/acs HTTP/1.1" 303 1144 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "GET / HTTP/1.1" 302 1765 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "GET /index.php/apps/files/ HTTP/1.1" 302 1226 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "GET /index.php/apps/files/ HTTP/1.1" 302 1226 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:27 +0100] "GET /index.php/apps/files/ HTTP/1.1" 302 1226 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"