Too many redirects on safari

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Nextcloud version 14.0.3:
Operating system and version (linux):
Apache or nginx version (eg, Apache 2.?):
PHP version , 7.2:

The issue you are facing:
users on an apple/mac cant login and getting a too many redirects error.

Is this the first time you’ve seen this error? (N):

Steps to replicate it:

  1. get a apple or mac device
  2. open safari
  3. log-in

The output of your Nextcloud log in Admin > Logging:

nothing in this log

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

PASTE HERE

The output of your Apache/nginx/system log in /var/log/____:

212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "POST /index.php/apps/user_saml/saml/acs HTTP/1.1" 303 1144 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "GET / HTTP/1.1" 302 1765 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "GET /index.php/apps/files/ HTTP/1.1" 302 1226 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:26 +0100] "GET /index.php/apps/files/ HTTP/1.1" 302 1226 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
212.178.149.126 - - [21/Jan/2019:10:53:27 +0100] "GET /index.php/apps/files/ HTTP/1.1" 302 1226 "https://tascc.miniorange.com/moas/verifyuser" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.2 Safari/605.1.15"
1 Like

Bump…

i updated now to version 15.02 but still a login problem with mac users. any ideas how to solve this?

1 Like

Do you resolve this problem? I use nextcloud with SAML login have the same problem…:joy: Any other browser is OK, but Safri is can’t…

No i’m still searching for a solution, which is hard without a mac device to test and no support on this matter so far.

I have find the problem, it’s cookie 's pin, I resolve it by delete the cookie check code^.^, :grinning:

Nice where to do that?

i added this in a config.php file but it doesn’t work or at least not resolve the error in safari

<?php
$CONFIG = array (
'session_lifetime' => 600,
'remember_login_cookie_lifetime' => 1,
'session_keepalive' => false,

'skeletondirectory' => '',
);

you should reedit the PHP/request.php 's code about cookie check code.

I really can’t find it. is that on server level or in nextcloud ?

return true before code…

where are you from? hhhh :joy:

thanks, im from holland.

i going to test this now, i can’t believe there is no other option to fix this because this will be overwritten with every update

Didn’t work for me, looking further for solutions.

btw what did you change? i don’t see anything different than what i have original and deleting that whole part ends up in a bigger problem

Ok i tried it again and seems to work to change the last return into “true”
thanks for pointing this out. i know its a security risk doing this workaround, but as long safari keeps giving troubles with samesite cookies this will be the solution.

if somebody else knows a better way to fix this plz let it know.

my code now looks like

public function passesLaxCookieCheck(): bool {
if(!$this->cookieCheckRequired()) {
return true;
}

  $cookieName = $this->getProtectedCookieName('nc_sameSiteCookielax');
  if($this->getCookie($cookieName) === 'true') {
  	return true;
  }
  return true;

}

I went to hometown for the Spring Festival, so haven’t seen your posted, I am happy for your soluting the question…:joy: