Nextcloud version: 18.0.4
Operating system and version: Ubuntu 18.04.4 TLS
Apache or nginx version: 2.4.29
PHP version: 7.2.24
SMB version: 4.7.6
The issue you are facing:
1.Slowness and frequent timeout browsing into external smb storage.
2. Timeout downloading files
Error log :
-
Icewind\SMB\Exception\AccessDeniedException: Access denied
/var/www/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Connection.php - line 44:
Icewind\SMB\Wrapped\Parser->checkConnectionError(“tree connec … D”)
OCP\Files\StorageAuthException: Storage unauthorized. Access denied
/var/www/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php - line 183:
OCA\Files_External\Lib\Storage\SMB->throwUnavailable(Icewind\SMB\ ... {}0)
2.text Doctrine\DBAL\Exception\LockWaitTimeoutException: An exception occurred while executing ‘INSERT INTO oc_file_locks (key, lock, ttl) VALUES(?, ?, ?)’ with params [“files/a0dbd3cd8c43e6a470b00fb39f4635a9”, 1, 1589381601]: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' =>
'passwordsalt' =>
'secret' =>
'trusted_domains' =>
array (
0 => 'fs.quality-partner.be',
),
'datadirectory' => '/srv/data/nextcloud/data',
'overwrite.cli.url' => 'http://192.168.254.',
'dbtype' => 'mysql',
'version' => '18.0.4.2',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_admin',
'dbpassword' =>
'logtimezone' => 'UTC',
'installed' => true,
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'mail_smtpmode' => 'smtp',
'maintenance' => false,
'loglevel' => 2,
'trashbin_retention_obligation' => 'auto,7',
'updater.release.channel' => 'stable',
'theme' => '',
'mail_smtpauthtype' => 'LOGIN',
'mail_from_address' => 'it',
'mail_domain' => '',
'mail_smtphost' => '',
'mail_smtpport' => '25',
'memcache.local' => '\\OC\\Memcache\\APCu',
'mysql.utf8mb4' => true,
'updater.secret' => 'K',