I have version: Nextcloud Hub 10 (31.0.4)
I have about 100 users.
I have about 10-15 groups each with different number of users.
The problem is that if i click “all users” i get a timeout error after about 30-60 seconds.
If i try to click on the smaller groups, it shows the users, slowly, the i gradually click on each group (with larger number of users), i eventually can click “all users” and see all of them.
It seems that it makes some kind of cache when showing the users.
So does anyone else have this kind of problem ?
Where could i check to see what is happening that is causing this timeout when trying to see the users ?!
EDIT:
I forgot to add details about the instance.
Config:
{
“system”: {
“debug”: false,
“overwriteprotocol”: “https”,
“instanceid”: “REMOVED SENSITIVE VALUE”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“cloud.sni.ro”
],
“datadirectory”: “REMOVED SENSITIVE VALUE”,
“dbtype”: “mysql”,
“version”: “31.0.4.1”,
“overwrite.cli.url”: “https://host/nextcloud”,
“dbname”: “REMOVED SENSITIVE VALUE”,
“dbhost”: “REMOVED SENSITIVE VALUE”,
“dbport”: “”,
“dbtableprefix”: “oc_”,
“mysql.utf8mb4”: true,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“installed”: true,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “smtp”,
“mail_sendmailmode”: “smtp”,
“mail_domain”: “REMOVED SENSITIVE VALUE”,
“mail_smtpauthtype”: “LOGIN”,
“mail_smtpauth”: 1,
“mail_smtphost”: “REMOVED SENSITIVE VALUE”,
“mail_smtpport”: “587”,
“mail_smtpname”: “REMOVED SENSITIVE VALUE”,
“mail_smtppassword”: “REMOVED SENSITIVE VALUE”,
“mail_smtpsecure”: “tls”,
“memcache.local”: “\OC\Memcache\APCu”,
“default_phone_region”: “40”,
“has_rebuilt_cache”: true,
“maintenance”: false,
“enable_previews”: true,
“enabledPreviewProviders”: [
“OC\Preview\Image”,
“OC\Preview\Movie”,
“OC\Preview\TXT”
],
“theme”: “”,
“log_type”: “file”,
“logfile”: “/mnt/nextcloud_data/nextcloud.log”,
“loglevel”: 0,
“logdateformat”: “F d, Y H:i:s”,
“memcache.distributed”: “\OC\Memcache\Redis”,
“memcache.locking”: “\OC\Memcache\Redis”,
“redis”: {
“host”: “REMOVED SENSITIVE VALUE”,
“port”: 6379
},
“app_install_overwrite”: [
“drawio”
],
“maintenance_window_start”: 1
}
}
App list:
Enabled:
- activity: 4.0.0
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- calendar: 5.2.2
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- contacts: 7.0.6
- dashboard: 7.11.0
- dav: 1.33.0
- deck: 1.15.0
- event_update_notification: 2.6.1
- federatedfilesharing: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- groupfolders: 19.0.4
- lookup_server_connector: 1.19.0
- notes: 4.12.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0-dev.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- richdocuments: 8.6.4
- serverinfo: 3.0.0
- settings: 1.14.0
- suspicious_login: 9.0.1
- systemtags: 1.21.1
- tables: 0.9.1
- tasks: 0.16.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- viewer: 4.0.0
- webhook_listeners: 1.2.0
- whiteboard: 1.0.5
- workflowengine: 2.13.0
Disabled: - admin_audit: 1.21.0
- afterlogic: 2.0.12 (installed 2.0.12)
- appointments: 2.3.6 (installed 2.3.6)
- comments: 1.21.0 (installed 1.15.0)
- contactsinteraction: 1.12.0 (installed 1.9.0)
- encryption: 2.19.0
- federation: 1.21.0 (installed 1.18.0)
- files_external: 1.23.0
- files_reminders: 1.4.0 (installed 1.1.0)
- files_rightclick: 0.15.1 (installed 1.6.0)
- firstrunwizard: 4.0.0 (installed 2.14.0)
- forms: 5.0.3 (installed 5.0.3)
- integration_openai: 3.5.0 (installed 3.5.0)
- logreader: 4.0.0 (installed 2.12.0)
- mail: 4.2.6 (installed 4.2.6)
- nextcloud_announcements: 3.0.0 (installed 1.16.0)
- picker: 1.0.12 (installed 1.0.12)
- recommendations: 4.0.0 (installed 1.4.0)
- related_resources: 2.0.0 (installed 1.2.0)
- sharebymail: 1.21.0 (installed 1.15.0)
- sharelisting: 1.2.0 (installed 1.2.0)
- spreed: 21.0.3 (installed 21.0.3)
- support: 3.0.0 (installed 1.8.0)
- survey_client: 3.0.0 (installed 1.13.0)
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0
- user_status: 1.11.0 (installed 1.7.0)
- weather_status: 1.11.0 (installed 1.5.0)